Use Privacy Release; Cancel Privacy Release; Queue For External Lines - Aastra ITE Agent User Manual

Use Privacy Release

Condition:
Step
1.

Cancel Privacy Release

Condition:
Step
1.

Queue for External Lines

There are two ways to queue for external lines.
Type
Callback Queuing
Online Queuing
Aastra - 2539-002
You are already on a call.
Action
Press
After all notified parties have
joined the phone conversation,
pressing the PRIVCY RLSE button
blocks others from joining
You are already on a call with privacy release activated
Action
Press
Description
The Callback Queuing feature places a callback on a group
of busy outgoing lines to queue the call. The system calls
back when an outgoing line is available.
The Online Queuing feature allows you to wait on the line
until an outgoing line is no longer busy or until the queuing
time limit expires.
ITE Agent Phone User Guide
Result
Privacy Release lamp ON
You can talk with the original
party and others entering on your
extension
Result
Continue to talk
No one else can enter the
conversation
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