Initiate A Hotline Conference Call; Accept A Hotline Conference Call; Hotline; Use Hotline - Aastra ITE Agent User Manual

Chapter 3, Features

Initiate a Hotline Conference Call

Step
1.
2.
3.

Accept a Hotline Conference Call

If you place a party on hold to accept a Call Waiting that is a Hotline Conference call,
you cannot return to the party on hold unless you hang up on the conference.
Condition:
Step
1.

Hotline

The Hotline feature allows you to press a Hotline button that automatically dials a
specific number.

Use Hotline

Step
1.
M
40
M
Action
Press
Dial the Hotline
Conference Number
Wait on the line
Very fast ring
Depending on system options
Action
Press
Action
Press
Result
Until one conference
member answers
Result
You are connected to the Hotline
Conference
Result
Aastra – 2539-002