Cancel The Callback; Use Online Queuing; Redial; Place A Call - Aastra ITE Agent User Manual

Cancel the Callback

Condition:
Step
1.

Use Online Queuing

Step
1.
2.
3.

Redial

The Last Number Redial feature will automatically redial the last outside call placed
from any extension on the phone by using a feature button.

Place a Call

Step
1.
2.
Aastra - 2539-002
You are offhook listening to the call automatically being placed and you
want to cancel the call
Action
Press
Action
Press
Dial the external number
Wait on the line
Action
Press
Press
You can also use feature code # 9
ITE Agent Phone User Guide
Result
The callback is cancelled
Result
Voice prompt "All lines
busy, please hold"
The call is placed or the queue time
will expire
Result
The last outside call is automatically
redialed
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