Call Hold Type; Place A Call On Hold; Retrieve A Call On Hold; Alternate Between Calls - Aastra ITE Agent User Manual

Chapter 3, Features
•
When another party puts you on hold, you can place that party on hold at the same
time.
•
The party on hold hears silence or music, depending on the system options.

Call Hold Type

Place a Call on Hold

Condition:
You are already on a call.
Step
1.

Retrieve a Call on Hold

Condition:
A party is already on hold.
Step
1.

Alternate between Calls

Condition:
A party is already on hold.
Step
1.
M
38
M
Action
Press
Action
Press
Action
Press
Result
Hold lamp blinking
You can place another call
Result
You are reconnected to the held
party
Result
Toggle between held calls
Aastra – 2539-002