Sign On State; Automatic Sign On; Manual Sign On With Agent Id Number - Aastra ITE Agent User Manual

Chapter 4, ACD Features

Sign On State

Your system administrator has chosen the state that your phone will be in when you sign
on.
State
Active
Agent Unavailable with an optional Reason Code
Work
Hands-Free Auto-Answer On
Hands-Free Auto-Answer Off

Automatic Sign On

Condition:
Step
1.
2.

Manual Sign On with Agent ID Number

Condition:
M
52
M
Off Line lamp ON indicating you are OFFLINE
Action
Press
Press
If you do not have this button on
your phone, you can use the
feature code # 2
Off Line lamp ON indicating you are OFFLINE
Description
You are able to take ACD calls
You are unable to take ACD calls
You are unable to take ACD calls
You are able to take ACD calls in
the hands-free mode
You are able to take ACD calls in
normal mode.
Result
Two beeps
Off Line lamp OFF
You are signed ON
Aastra – 2539-002