About This Publication; Audience; Publication Organization; Conventions Used In This Publication - Aastra ITE Agent User Manual

About This Publication

The ITE Agent Phone User Guide describes the phone and its primary functions.

Audience

Any user of the ITE Agent Phone telephone should reference this publication.

Publication Organization

This publication contains the following chapters.
Chapter, Topic
Chapter 1, Basic Information
Chapter 2, Phone Settings
Chapter 3, Features
Chapter 4, ACD Features
Chapter 5, Centergy Application
Features
Chapter 6, Telephone Tests
Chapter 7, Feature Codes
Appendix I, Glossary

Conventions Used In This Publication

This manual uses the following document conventions to help you identify different types
of information.
Convention
(Italics)
Aastra - 2539-002
Description
Provides basic information for the ITE Agent
Phone
Provides procedures for the phone settings
Provides procedures for the features
Provides information on ACD features
Provides information about phone features that
are ties to the Centergy call center applications.
Provides procedures for phone tests
Provides a list of the feature codes
Glossary
Description
Explanatory text within a
command sample
Provides supplemental
information.
Provides information to
help you avoid possible
ITE Agent Phone User Guide
Example
(
Building Ports)
The prompt may not display
if ...
M
M
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