4024-110
Paper is installed (short edge) in the media paper tray
Step
1
Is the media installed (short edge) orientation in the media
tray assembly as opposed to long edge?
2
Perform a print test.
Does the error still occur?
PC cartridge end of life
Step
1
Check the PC cartridge for installation.
Is the PC cartridge installed securely?
2
Is the sensor (RFID PC cartridge) installed properly?
3
Check the sensor (RFID PC cartridge) connection.
Is the sensor (RFID PC cartridge) connected properly?
4
Perform a print test.
Does the error continue?
2-66
Printer Service Manual
Check
Check
Yes
Turn media 90
Go to step 2.
degrees, or enable
short edge feeding
which is found in
the configuration
menu (press
select and right
arrow at power
on), and then find
the menu item
short edge
printing.
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-119.
Yes
Go to step 2.
Install the PC
cartridge securely.
Go to step 4.
Go to step 3.
Replace the
Connect P/J126
sensor (RFID PC
and P/J419
cartridge).
securely.
Go to
"Sensor
(RFID PC
cartridge) and
sensor (RFID
toner cartridge)
removal" on
page
4-92.
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-119.
No
No