Rip Card Assembly Communication Failure; Media Tray 1 Lift Up / No Media Tray Failure - Lexmark W850n Service Manual

939.00 RIP card assembly communication failure

Step
1 Perform a POR.
Does the error occur when the power is turned off/on?
2 Turn the printer off for 60 seconds.
Does the error occur when the power is turned off/on again?
3 Check the RIP card assembly connection.
Are the RIP card assembly connection JHAB2 and the
printer engine card assembly connection P402 connected
properly?
4 Perform a print test.
Does the error still occur?

941.00 Media tray 1 lift up / no media tray failure

Step
1 Check the media.
Pull out media tray 1, and visually check it.
Is media loaded in tray 1?
2 Check the media tray.
Replace media tray 1 with media tray 2
Is the replaced media tray lifted up?
3 Check the media tray.
Are the tray lift sector gear 12T, of media tray 1, or
surrounding parts damaged?
4 Check the tray 1 media feed lift motor for operation.
Pull out the media tray, and then push it back in.
Does the motor lift up the tray normally?
5 Is the tray 1 media feed lift motor properly connected?
Check
Check
Yes
Go to step 2. Perform several
print tests.
If the problem
remains, go to
step 2.
Go to step 3. Problem solved.
Replace the RIP Replace the
card assembly. connection.
Go to "RIP card
assembly
removal" on
page 4-126.
Go to step 4.
Replace the Problem solved.
printer engine card
assembly.
Go to "Printer
engine card
assembly
removal" on
page 4-119
Yes
Go to step 2. Load media.
Go to step 3. Go to step 4.
Replace the media Go to step 4.
tray lift sector gear
12T or other
damaged
components.
Go to step 9. Go to step 5.
Go to step 6. Replace the
connection.
Diagnostic information
4024-110
No
No
2-57