Ricoh Printer Quick Installation Manual page 180

9. Troubleshooting
Messages (in alphabetical order)
Call Service: EC Power Off On/Call Service if error reoccurs
A communication error was sent from the engine to the controller.
• Turn the power off, and then on. If the message appears again, contact your sales or service
representative.
Cannot check Signal in Ad hoc
An attempt to check the radio signal was made while the communication mode was set to [802.11 Ad
hoc] in the [Maintenance] menu.
• To check the radio signal, select Infrastructure in the communication mode settings.
• See p.71 "Wireless LAN Configuration".
Cannot duplex Tray #
The selected tray is set to one sided tray when duplex mode is set.
• Cancel duplex mode. Alternatively, press the [Form Feed] key to select another tray, or cancel the
job.
• Contact the machine administrator.
Certificate auto renewal failed
Renewing the certificate automatically has failed.
• Call your service provider.
Change Setting Tray #/Paper Size: Paper Type
The printer detected that the actual paper type was not the same as the paper tray size and paper type
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setting.
• Change the paper type via the paper type setting menu on the control panel or execute Form Feed
by pressing the [Form Feed] key, or cancel the job.
• Load the indicated tray with the correct paper, or change the paper type/size using the dial or using
the [Paper Input] menu on the control panel. Alternatively, select another tray by pressing the [Form
Feed] key, or cancel the job.
DHCP assigned Cannot change
An attempt to change the IP address, subnet mask or gateway address was made while [DHCP] was set
to [On].
• Make the change after setting [DHCP] to [Off].
Error: Enter 10 or 26 characters
The entered number of characters for the WEP Key (hexadecimal entry) is incorrect.
• Enter the correct WEP key.
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