Ricoh CL4000DN Maintenance Manual
Ricoh CL4000DN Maintenance Manual

Ricoh CL4000DN Maintenance Manual

Ricoh cl4000dn: supplementary guide
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Table of Contents

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Trademarks.............................................................................................................3
How to Read This Manual .....................................................................................4
Paper and Other Media Supported by This Printer.............................................5
Paper Recommendations......................................................................................9
Loading Paper............................................................................................................9
Storing Paper .............................................................................................................9
Types of Paper and Other Media ...............................................................................9
Paper not supported by this printer .......................................................................... 12
Print Area .................................................................................................................13
Loading Paper ...................................................................................................... 15
Loading Paper in Tray 1 and the optional paper feed unit .......................................15
Loading Paper in the Bypass Tray ...........................................................................24
Switching between Paper Trays...............................................................................30
Replacing the Toner Cartridge ...........................................................................32
Replacing the Photo Conductor Unit .................................................................37
Replacing the Intermediate Transfer Unit..........................................................43
Replacing the Waste Toner Bottle...................................................................... 48
Replacing the Maintenance Kit...........................................................................51
Before Replacing...................................................................................................... 51
Replacing the Friction Pad .......................................................................................52
G1058613A_1.10 EN USA G105-8612A
Maintenance Guide
Copyright © 2004, 2005
1

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Table of Contents
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Summary of Contents for Ricoh CL4000DN

  • Page 1: Table Of Contents

    Read This First Trademarks...3 How to Read This Manual ...4 Paper and Other Media Paper and Other Media Supported by This Printer...5 Paper Recommendations...9 Loading Paper...9 Storing Paper ...9 Types of Paper and Other Media ...9 Paper not supported by this printer ... 12 Print Area ...13...
  • Page 2 Resetting the gradation correction value to the initial value...77 Adjusting Tray Registration... 80 Troubleshooting Error & Status Messages on the Control Panel ...83 Printer Does Not Print ...91 Checking the port connection...92 Other Printing Problems ...95 Additional Troubleshooting ... 101 Removing Misfed Paper Removing Misfed Paper ...103...
  • Page 3: Read This First

    Bluetooth is a registered trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to RICOH company limited. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
  • Page 4: How To Read This Manual

    Read This First How to Read This Manual The following set of symbols is used in this manual. This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol.
  • Page 5: Paper And Other Media

    Printer This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. ❒ The following symbols and terminology are used to represent the feed direc- tion.
  • Page 6 The size is supported, but it should be set as a custom size using the con- trol panel. The supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel.
  • Page 7 DL Env Monarch Env Custom Size • The size is supported and the printer selects it automatically. • The size is supported, but it should be selected using the control panel. • The size is supported, but it should be set as a custom size using the con- trol panel.
  • Page 8 Paper and Other Media The supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel. The following sizes are supported: • Tray 1: approximately 3.94 - 8.5 inches in width, and 5.5 - 14 inches in length.
  • Page 9: Paper Recommendations

    Paper and Other Media Paper Recommendations Loading Paper ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ When printing on OHP transparencies that have a print side, load them with the print side over on the bypass tray.
  • Page 10 Both-sided printing Possible Additional cautions When printing on the reverse side of plain paper that is already printed on, select [Plain:Dup.Back] from [Paper Type] using the con- trol panel or printer driver. Thick Paper Paper thickness 104.7 - 216 g/m •...
  • Page 11 Printer setup Press [Paper Input] menu, [Paper Type] and then [Thin Paper] on the control panel. Printer driver setup Click [Thin] in the [Type:] list. Enabled paper feeding tray Any input tray can be used. ❒ Make sure paper is not stacked higher than the upper limit...
  • Page 12: Paper Not Supported By This Printer

    • • • Paper not supported by this printer Avoid using the following paper as they are not supported by this printer. • Paper meant for an ink-jet printer • Bent, folded, or creased paper • Curled or twisted paper Print speed for OHP transparencies is slower than for plain pa- per.
  • Page 13: Print Area

    • Adhesive label paper on which glue or base paper is exposed • Paper with clips or staples Print Area The following shows the print area for this printer. Be sure to set the print margins correctly by the application. ❖ Paper...
  • Page 14 Paper and Other Media ❒ The print area may vary depending on the paper size, printer language and printer driver settings. ❖ Envelope Print area Feed direction Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) ❒ The print area may vary depending on the paper size, printer language and...
  • Page 15: Loading Paper

    Paper and Other Media Loading Paper This describes how to load paper into the paper tray and bypass tray. • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. Loading Paper in Tray 1 and the optional paper feed unit The following example explains loading procedure for the standard paper tray (Tray 1).
  • Page 16 Paper and Other Media Slide the side guides by pinching their green clips fully in, and then adjust the end guide to the paper size being loaded by pinching the guide's green clip. Slide the green switch on the front of the tray to the type of paper to be loaded.
  • Page 17 Lift the front of the paper tray (Tray 1), and slowly slide the paper tray back in, until it stops. Make sure the tray is fully inserted to prevent a paper misfeed. For details about paper types supported by the printer, see ommendations” If you load a paper size that is not selected automatically To load paper whose size cannot be selected automatically, set the paper size on the control panel.
  • Page 18 Paper and Other Media The paper selection menu appears. Press the {U} or {T} key to display “Tray Paper Size”, and then press the {# Enter} key. The paper tray selection menu appears. Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key.
  • Page 19 Do not make settings using the control panel if you have already made settings using the printer driver. However, when printing with a printer driver other than the RPCS printer driver, you must configure the settings using control panel.
  • Page 20: Paper Input

    • Optional paper feed unit (Tray 2, Tray 3): 3.94 - 8.50 inch in width and 8.27 - 14.00 inch in length. ❒ The printer cannot print from applications that do not support custom size pa- per. Press the {Menu} key.
  • Page 21 Paper and Other Media Press the {T} or {U} key scrolls the value in increments of 0.01 inch. Press- ing the {T} or {U} key scrolls the value in increments of 1 inch. The screen for entering the length appears. Press the {U} or {T} key to set the vertical value, and then press the {# Enter} key.
  • Page 22 ❒ For details about the printer driver, see Help. Specifying a paper type for Tray 1 and the optional paper feed unit Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: •...
  • Page 23: Paper Type

    Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key. When the optional paper feed units are installed in the printer, “Tray 2” and “Tray 3” appears (depending on how many units are installed).
  • Page 24: Loading Paper In The Bypass Tray

    ❒ Set the size and direction of the loaded paper on the control panel or with the printer driver. Make sure the settings do not conflict. Otherwise, the paper may jam or the print quality may be affected.
  • Page 25 Paper and Other Media If you load A5 or larger size paper, pull out the bypass tray extension, and then flip it open. Slide the side guides outward, and then load paper print side down, until it stops. Adjust the side guides to fit the paper width.
  • Page 26 “Ready” appears on the display. ❒ To load thick paper, OHP transparencies, or envelopes, make settings for thick paper or OHP transparencies using the control panel and printer driv- ❒ The number of pages that can be loaded in the bypass tray differs depend- ing on paper type.
  • Page 27 ❒ Paper sizes between 5.83 - 35.43 inch in length and 2.76 - 8.50 inch in width can be loaded in the bypass tray. However, the printer can be set to print on paper up to 26.77 inch in length when using RPCS for the printer driver, 26.65 inch when using PS3, and 17.00 inch when using PCL.
  • Page 28 For details about the printer driver, see the printer driver Help. Specifying a paper type for the Bypass Tray By selecting the paper type you want to load, the printer performs better. You can select from the following paper types: •...
  • Page 29: Bypass Tray

    Paper and Other Media Press the {Menu} key. “Menu” appears on the display. Press the {U} or {T} key to display “Paper Input”, and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. Press the {U} or {T} key to display “Paper Type”, and then press the {# Enter} key.
  • Page 30: Switching Between Paper Trays

    When paper of the same size is loaded in both the standard tray and the paper feed unit (option), and when “Auto Tray Select” is set with the printer driver, pa- per will be fed from the standard tray when you start printing. To print on paper loaded in the paper feed unit, switch the tray to be used to the paper feed unit using “Tray Priority”...
  • Page 31 Paper and Other Media Press the {Online} key. “Ready” appears on the display.
  • Page 32: Replacing Consumables And Maintenance Kit

    Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site.
  • Page 33: Add Toner

    ❒ If cyan, magenta, or yellow toner runs out, you can print in black and white using black toner. Change the color mode setting to “Black and White” using the printer driver. ❒ If black toner runs out, you cannot print in black and white or color until the black toner cartridge is replaced.
  • Page 34 Replacing Consumables and Maintenance Kit Turn the locking lever of the toner cartridge towards the triangle mark ( ), and then lift out the toner cartridge ( ). ❒ Do not shake the removed toner cartridge. Remaining toner may leak. ❒...
  • Page 35 Replacing Consumables and Maintenance Kit Remove the masking tape from the toner cartridge. Install the toner cartridge. Holding the toner cartridge horizontally ( ) with the locking lever on the upper side, install the toner cartridge bot- tom first, and then move the locking lever to the triangle mark ( ). Turn the locking lever to the circle mark.
  • Page 36: Loading Toner

    ❒ To avoid malfunction, do not turn off the power while “Loading Toner...” ap- pears on the display. ❒ Please cooperate with the Toner cartridge Recycling Program, whereby are collected used toner cartridges. For details, consult with the store where the printer was purchased or with a sales or service representative.
  • Page 37: Replacing The Photo Conductor Unit

    Replacing Consumables and Maintenance Kit Replacing the Photo Conductor Unit Replace the black photo conductor unit if the following message appears on the display: Replace Black Replace the three color photo conductor units if the following message appears on the display: Replace Color The color photo conductor units (yellow, cyan, and magenta) are supplied as a single item.
  • Page 38 Replacing Consumables and Maintenance Kit Turn the two green levers counterclockwise ( ), and then slowly open the inner cover ( ). The photo conductor units are installed as shown. From the right, the units are attached in the order of black (K), magenta (M), cyan (C), and yellow (Y). Remove the photo conductor unit you want to replace.
  • Page 39 Replacing Consumables and Maintenance Kit Pull out the ring pull handle of the photo conductor unit. Hook your finger through the ring pull handle, and then slowly pull out the photo conductor unit. When you have pulled the unit half way out, support the photo conductor unit using your other hand, and then pull the unit completely out.
  • Page 40 Replacing Consumables and Maintenance Kit For black, install one; for color, install all three. Remove the protecting cover. Do not remove the tape yet. Check the installation position of the photo conductor unit. Install the unit where the colored labels correspond.
  • Page 41 Replacing Consumables and Maintenance Kit Install the photo conductor unit with the tape still attached. Align the tip of the photo conductor unit with the opening, and then slowly insert the unit, until it stops. ❒ Take care that nothing comes into contact with the surface of the photo conductor unit.
  • Page 42 ( ). Carefully close the left cover. Plug in the power cable, and then turn on the power. The printer starts calibration. Wait until it stops. The following message ap- pears on the display: Calibrating...
  • Page 43: Replacing The Intermediate Transfer Unit

    Replacing Consumables and Maintenance Kit Replacing the Intermediate Transfer Unit • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns. Replace the transfer unit if the following message appears on the display:...
  • Page 44 Replacing Consumables and Maintenance Kit Carefully open the printer's front cover (A) by pulling the left and right side levers. Turn the green lever of the transfer unit counterclockwise to unlock the unit. Pull out the handle of the transfer unit. Grasp the handle and the green lever firmly, and then slowly pull out the transfer unit, until the green line marked on the upper surface of the unit appears.
  • Page 45 Replacing Consumables and Maintenance Kit When the green line appears, pull up the handles on the upper surface and support the transfer unit with your other hand. Grasp the raised up handles with both hands, and then pull the transfer unit completely out.
  • Page 46 ❒ The upper handles must be raised to insert the unit. When the upper handles touch the printer body, lower the handles, and then push in the transfer unit, until it stops. Turn the green lever clockwise to lock the unit.
  • Page 47 ( ). Carefully close the left cover. Plug in the power cable, and then turn on the power. The printer starts calibration. Wait until it stops. The following message ap- pears on the display: Calibrating...
  • Page 48: Replacing The Waste Toner Bottle

    ❒ We recommend you purchase extra waste toner bottles and keep them on hand for when replacement becomes necessary. ❒ Before removing the waste toner bottle from the printer, spread paper or some other material around the area to keep toner from dirtying your workspace.
  • Page 49 Replacing Consumables and Maintenance Kit Use the supplied seals to avoid toner spills before removing the filled waste toner bottle. Attach the seals to the five sponge pads, allowing them to act as covers. Slide the green lever to the unlock position. Lift the waste toner bottle with the seals still attached, and then remove the waste toner bottle from the left cover.
  • Page 50 Replacing Consumables and Maintenance Kit Insert the projection part into the pivot inside the left cover, and then place the waste toner bottle in the horizontal position. The green lever will slide automatically when the waste toner bottle is set. Check the waste toner bottle is correctly locked.
  • Page 51: Replacing The Maintenance Kit

    • Do not risk electric shock by handling the power cord or plug with wet hands. • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns.
  • Page 52: Replacing The Friction Pad

    Replacing Consumables and Maintenance Kit Replacing the Friction Pad Replace all the friction pads in the tray. The following procedure shows how to replace the tray's friction pad (Tray 1). Carefully slide the paper tray (Tray 1) out, until it stops. Then, lift the front slightly, and then pull the tray completely out.
  • Page 53 Replacing Consumables and Maintenance Kit ❒ The friction pad spring may come loose. Be careful not to lose the friction pad. Turn the paper tray right way up, and remove the friction pad from the tray. ❒ The friction pad spring may come loose. Be careful not to lose the friction pad spring.
  • Page 54: Replacing The Paper Feed Roller

    The following procedure shows how to replace the printer's paper feed rollers. • The printer weights approximately 50 kg (110.3 lb.). When moving the print- er, use the inset grips on both sides, and lift slowly. The printer will break or cause injury if dropped.
  • Page 55 ❒ Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly. If the printer has the optional paper feed unit(s) installed, follow the same procedure or remove only the additional tray to replace the paper feed roller.
  • Page 56: Replacing The Transfer Roller

    Replacing Consumables and Maintenance Kit Place paper in the paper trays and additional removed paper trays. Lift the front of the tray, and slide it carefully into the printer, until it stops. Replacing the Transfer Roller Carefully open the printer's front cover (A) of by pulling left and right side levers.
  • Page 57 Replacing Consumables and Maintenance Kit Pull out the transfer roller. Insert the new transfer roller by placing it's underside edge into the grooves shown in the illustration. Secure the transfer roller using the green fastening clips mentioned in step ❒ The transfer roller appears insecurely set, but this is intentional. Close the front cover (A).
  • Page 58: Replacing The Fusing Unit

    Replacing the Fusing Unit • The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait at least an hour. before replacing the old fusing unit. Not allowing the unit to cool may result in burns.
  • Page 59 Replacing Consumables and Maintenance Kit Prepare a new fusing unit. Align the new fusing unit with the left and right rails. Push the fusing unit carefully in, until it stops. Then, pull up the fixing lever. Close the front cover (A).
  • Page 60: Replacing The Dustproof Filter

    Replacing Consumables and Maintenance Kit Replacing the Dustproof Filter The dustproof filter is attached to the left side of the printer, as shown. Turn off the power, and then unplug the power cable. Use the grips on both sides to turn and then remove the dustproof filter cover.
  • Page 61 Replacing Consumables and Maintenance Kit ❒ Handle removed dustproof filters with care. If you shake them, dust might scatter. Attach the new dustproof filters to the covers at a time. The dustproof filters are all the same size. Reattach the dustproof filter covers to the machine one at a time. Plug in the power cable, and then turn on the power.
  • Page 62: Cleaning The Printer

    ❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth. ❒ You must disconnect the plug from the wall outlet at least once a year. Clean away any dust and grime from the plug and outlet before reconnecting.
  • Page 63: Cleaning The Friction Pad

    Cleaning the Printer Cleaning the Friction Pad If the friction pad is dirty, a multi-feed or a misfeed might occur. In this case, clean the pad as follows: Slowly slide the paper tray (Tray 1) out, until it stops. After that, lift the front of the tray slightly, and then pull the tray completely out.
  • Page 64 Cleaning the Printer Lift the front of the tray, and slide it carefully into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the front and side guides might move. ❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad,...
  • Page 65: Cleaning The Paper Feed Roller

    If the paper feed roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • When lifting the printer, use the grips on both sides of the printer, otherwise the printer might fall and cause personal injury.
  • Page 66 Cleaning the Printer ❒ If the printer is equipped with the optional Paper Feed Unit, do not move the printer and unit together as they are not securely attached. ❒ When lifting the printer, confirm that the optional Paper Feed Unit is not at- tached to the printer.
  • Page 67 Cleaning the Printer Move the printer back to its original position. Lift the front of the tray, and slide it carefully into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the front and side guides might move.
  • Page 68: Cleaning The Registration Roller

    Cleaning the Printer Cleaning the Registration Roller • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns. Clean the registration roller if dots (caused by specks of paper stuck to the roller) appear on printed OHP transparencies.
  • Page 69 Cleaning the Printer Clean the registration roller by applying a soft damp cloth while turning ❒ Do not use chemical cleaners or organic solvents such as thinners or ben- zene. ❒ Do not touch the belt of the transfer unit and transfer roller .
  • Page 70: Adjusting The Printer

    Adjusting the Printer Adjusting the Color Registration After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur. By performing color registration adjustment, you can restore optimum print quality. If documents show color degradation after the printer is moved, perform auto- matic color adjustment.
  • Page 71 Adjusting the Printer ❒ To avoid malfunction, do not turn off the power while “Adjusting...” appears on the display. Automatic color adjustment takes about 50 seconds. A confirmation message appears when complete. Completed Press the {Escape} key. The maintenance menu returns.
  • Page 72: Correcting The Color Gradation

    Adjusting the Printer Correcting the Color Gradation Color gradation during color printing changes slightly, depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. When this happens, to obtain suitable print results, color gradation can be corrected, although it is not usually necessary to make any particular settings.
  • Page 73 Adjusting the Printer Press the {Menu} key. “Menu” appears on the display. Press the {U} or {T} key to display “Maintenance”, and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. Press the {U} or {T} key to display “Color Calibrate”, and then press the {# Enter} key.
  • Page 74 Adjusting the Printer ❒ Each time the {U} or {T} key is pressed, the value increases or decreases respectively, in increments of 1. ❒ The correction value can be set between 0 and 6. Press the {# Enter} key after setting the K (black) gradation. The cursor shifts to M (magenta).
  • Page 75: Viewing The Color Calibration Sample Sheet And Gradation Correction Sheet

    Adjusting the Printer Check “Yes” is displayed, and then press the {# Enter} key to print gra- dation correction sheet 2. Perform the same operations as used for setting the gradation correc- tion value using correction 1 to set the gradation correction value of the middle part using correction 2.
  • Page 76 Adjusting the Printer ❒ Hold the correction value (0-6) for “K” of the correction value setting sheet over the color sample of gradation correction 1 of the Color Calibration Sample Sheet and search for a corrected color closest to that of the color sample, and then set its correction value using the operation panel.
  • Page 77: Resetting The Gradation Correction Value To The Initial Value

    K (black), M (magenta), and C (cyan)/Y (yellow), determine the gradation correction and make settings using the control panel. ❒ XXXX represents the printer model name. K (black) correction values Adjust the printed color when only black toner is used. The currently set correction value is printed in red.
  • Page 78 Adjusting the Printer Press the {Menu} key. “Menu” appears on the display. Press the {U} or {T} key to display “Maintenance”, and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. Press the {U} or {T} key to display “Color Calibrate”, and then press the {# Enter} key.
  • Page 79 Adjusting the Printer Press the {Online} key. “Ready” appears on the display.
  • Page 80: Adjusting Tray Registration

    Adjusting the Printer Adjusting Tray Registration You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases.
  • Page 81 Adjusting the Printer Confirm the position of the image on the test sheet, and then adjust the registration value. In this setting, adjust the margins of the test sheet so that they are equal in size. Press the {U} or {T} key to display “Adjustment”, and then press the {# Enter} key.
  • Page 82 Adjusting the Printer Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction. : Print Area : Feed Direction ❒ Pressing the {U} or {T} key makes the value increase or decrease by 1.0 mm steps.
  • Page 83: Troubleshooting

    Cannot check Signal in Ad hoc G1058613A_1.10 Description The printer is out of toner (B). The printer is out of toner (C). The printer is out of toner (M). The printer is out of toner (Y). The printer is out of the indicat- ed toner(s).
  • Page 84 The front cover or left cover is open. The waste toner bottle is not set correctly, or not set. The printer is cooling down. An attempt to change the IP address, subnet mask or gate- way address was made while DHCP was set to [On].
  • Page 85 Troubleshooting Messages Hardware Problem IEEE 1394 Hardware Problem Option RAM Description The printer identified an IEEE 1394 interface board error. The printer identified an op- tional RAM error. Recommended Action Turn the power off, and then Remove and re-install the IEEE 1394 interface board correctly.
  • Page 86 I/O Buffer Overflow Description There is a problem with the parallel interface. Problems with the font file for the Printer module. There is a problem related to the Universal Serial Bus Con- nection and Hardware. An error was detected in the IEEE 802.11b interface unit or...
  • Page 87 The menu is protected and the setting cannot be changed. There are no files available for Sample Print job or Locked Print job. The printer is offline and can- not print data. The printer is initializing the development unit. Print data is being processed.
  • Page 88 Troubleshooting Messages Remove Misfeed Z: Duplex Unit / Open Front Cover(Z) Remove Paper Standard Tray Replace Black Replace Black PCU soon Replace Color Replace Color PCU soon Replace Maintenance Kit Replace Maint. Kit soon Replace Transfer Unit Replace Transfer Unit soon Replace Waste Toner bottle Reset Fusing...
  • Page 89 This message appears if the SSID has not been entered. Supply order has failed. The printer is almost out of ton- er (K). The printer is almost out of ton- er (C). The printer is almost out of ton- er (M).
  • Page 90 Power Off On Waiting... Warming up... Waste Toner is almost full Description The printer is almost out of ton- er (Y). The printer has failed to start updating data. The printer is waiting for the next data to print. The printer is warming up and not ready.
  • Page 91: Printer Does Not Print

    If the cable is damaged or worn, replace it with a new one. Is the Data In indicator If not blinking or lit, the data is not being sent to the printer. blinking or lit after starting ❖ If the printer is connected to the computer using the in- the print job? ❖...
  • Page 92: Checking The Port Connection

    Bluetooth interface unit. HCRP, BIP If printing still does not start, contact your sales or service representative. Con- sult with the store where the printer was purchased for information about the lo- cation of sales or service representatives. Checking the port connection...
  • Page 93 (n) is the number of printers connected. Windows 95/98/Me Click [Start], point to [Settings] and then click [Printers]. Click to select the icon of the printer. Next, on the [File] menu, click [Prop- erties]. Click the [Details] tab. Check the [Print to the following port] box to confirm that the correct port is selected.
  • Page 94 Troubleshooting Click to select the icon of the printer. Next, on the [File] menu, click [Prop- erties]. Click the [Port] tab. Check the [Print to the following port(s).] box to confirm that the correct port is selected. Windows NT 4.0 Click [Start], point to [Settings] and then click [Printers].
  • Page 95: Other Printing Problems

    • Check the paper settings. p.9 “Types of Paper and Other • Check the printer driver's paper settings. See the printer driver Help. When “ Replace Black PCU ” appears on the display, replace the photo conductor unit.
  • Page 96 The fusing unit is deteriorated or damaged. Replace the unit. p.58 “Replacing the Fusing When you are using a Windows operating system, the printer driver settings override those set using the control panel. Set the desired input tray using the printer driver.
  • Page 97 The printer was in the Energy Saver mode. To resume from the Energy Saver mode, the printer has to warm up, and this takes time until printing starts. To disable the Energy Saver mode, select [Off] for [Energy Saver] in the System menu.
  • Page 98 ” appears on the display, replace the photo conductor unit. p.37 “Replacing the Photo Conductor Condensation may have collected. If rapid change in temper- ature or humidity occurs, use this printer only after it has ac- climatized. Add Toner XXX ” or ”...
  • Page 99 ” appears on the display, replace the photo conductor unit. p.37 “Replacing the Photo Conductor Condensation may have collected. If rapid change in temper- ature or humidity occurs, use this printer only after it has ac- climatized. Toner is almost depleted. When the “ “...
  • Page 100 Troubleshooting Status When printing on OHP transpar- encies, a color is missing or black or white dots are obvious. When printing on plain paper, white dots are obvious. PDF Direct Print is not executed (PDF file is not printed). As a result of printing using PDF Direct Printing, characters are missing or misshapen.
  • Page 101: Additional Troubleshooting

    Confirm [Notify by Email] is [On] using the System Menu on the Control Panel. See “System Menu”, Software Guide. Access the printer through the Web browser, log on as an Administrator on the Web Image Monitor, and then confirm the following settings in [E-mail Notification]: •...
  • Page 102 Printing using Bluetooth is slow. When using the optional Bluetooth interface unit, do the fol- If the machine is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for infor- mation about the location of sales or service representatives.
  • Page 103: Removing Misfed Paper

    Make a few test prints until smudges no longer appear. ❒ Do not forcefully remove misfed paper, it will tear. Torn pieces remaining in- side the printer will cause further misfeeds and possibly damage the printer. G1058613A_1.10 Copyright © 2004, 2005...
  • Page 104: When "Remove Misfeed A:internal Path" Appears

    ❒ Remove the paper from the bypass tray before opening the front cover. ❒ If a misfeed occurs when using the bybass tray, open the front cover, and then remove the misfed paper. Carefully open the printer's front cover (A) of by pulling left and right side levers.
  • Page 105 Removing Misfed Paper Remove misfed paper slowly. ❒ If you cannot find the misfed paper, look inside the printer. If a misfeed occurs in the output area of the fusing unit, open the output cover by pulling back the levers marked “A1” (left and right on the fus-...
  • Page 106 Removing Misfed Paper Remove misfed paper slowly. Close the output cover of the fusing unit. Carefully close the front cover (A). If the error message remains displayed even you have removed the misfed paper, check the input tray for a paper misfeed. Pull out the paper tray, and then carefully remove any misfed paper.
  • Page 107: When "Remove Misfeed Z: Duplex Unit" Appears

    Appears “Remove Misfeed Z: Duplex Unit” is an error message which appears when a pa- per misfeed occurs in the both-side printing unit inside the printer. Open the front cover (Z) to remove the misfed paper. Open the printer's front cover (Z) by pressing the button on the right side.
  • Page 108: Appendix

    • When moving the printer after use, do not take out any of the Toners, Photo Conductor Units, nor the Waste Toner Bottle to prevent toner spill inside the machine.
  • Page 109 See Setup Guide and follow the steps backwards for removing options. Lift the printer with two people by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install it.
  • Page 110: Consumables

    ❒ Toner cartridges (consumables) are not covered by warranty. However, if there is problem, contact the store where they were purchased. ❒ When you first use this printer, use the four toner cartridges packaged with the printer. ❒ Numbers of pages that can be printed using the toner cartridge supplied with...
  • Page 111: Photo Conductor Unit

    Appendix A4/letter 5% test chart, 2 pages/ job. ❒ The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity. ❒...
  • Page 112: Maintenance Kit

    Appendix Maintenance Kit ❖ Maintenance Kit Type 4000 Name Fusing Unit Transfer Roller Paper Feed Roller × 3 Friction Pad × 3 Dustproof Filter × 2 A4/letter 5% test chart, 2 pages/job. ❒ The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
  • Page 113: Specifications

    ❖ First Print Speed: Monochrome: 10 sec or less (A4K) Color: 15 sec or less (A4K) ❒ If the printer has not been used for a while, there may be a short delay be- fore the first page starts printing. ❖ Printing Speed:...
  • Page 114 Energy Saver ❖ Warm-up Time: Less than 30 seconds (23°C, 71.6 F) When no error. ❖ Dimensions: Printer only (tray not 446 mm (17.4 inch- extended) ❖ Weight: Approximately 50 kg (110.3 lb.) (toner cartridges and power cord included) ❖ Noise Emission...
  • Page 115: Options

    • IEEE 1394 (SCSI print, IP over 1394) • IEEE 802.11b (Wireless LAN) • Parallel (Bidirectional IEEE 1284) • Bluetooth ❖ Printer Language: RPCS, PJL, PCL 5c/e/6, PostScript Level 3, PDF ❖ Fonts: PCL 5c/e/6 Agfa Monotype 35 Intellifonts, 10 TrueType fonts, 13 International fonts, and 1 Bitmap font.
  • Page 116 ❒ You can install PostScript fonts with this optional hard disk drive. With Mac OS, types of fonts supported are PostScript Type 1 and PostScript Type 2. To download them, use Printer Utility for Mac. User Account Enhance Unit Type E ❖...
  • Page 117 Appendix ❖ Data Transmission: 400 Mbps (Maximum) ❖ Power supply: Non power supply Cable Power repeated (IEEE 1394a-2000 compliant) IEEE 802.11b Interface Unit Type H ❖ Transmission Spec.: Based on IEEE 802.11b (Wireless LAN) ❖ Protocol: TCP/IP, NetBEUI, IPX/SPX, AppleTalk ❒...
  • Page 118 Appendix Bluetooth Interface Unit Type 3245 ❖ Supported Profiles: • SPP (Serial Port Profile) • HCRP (Hardcopy Cable Replacement Profile) • BIP (Basic Imaging Profile) ❖ Frequency Range: 2 GHz ISM band ❖ Data Transmission Speed: 732 kbps ❒ The transmission speed is adjusted according to factors such as the dis- tance and obstacles between the devices, radio signal condition and Blue- tooth adaptor.

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