Table of Contents

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User Guide

What You Can Do with This Machine
Getting Started
Copy
Print
Scan
Document Server
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Information for This Machine
For safe and correct use, be sure to read the Safety Information in
Read This First before using the machine.

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Table of Contents
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Summary of Contents for Ricoh Pro C5200s

  • Page 1: User Guide

    User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................7 Symbols Used in the Manuals........................7 Model-Specific Information..........................8 Names of Major Features..........................9 1. What You Can Do with This Machine Searching by What You Want to Do......................11 Reducing my Costs............................11 Using Scanned Files on the Computer.......................
  • Page 4 Changing the Display Language (When Using the Smart Operation Panel)..........46 How to Use the [Home] Screen (When Using the Standard Operation Panel)......... 47 Displaying the [Home] Screen (When Using the Standard Operation Panel)........47 How to Use the [Top] Screen and the [Home] Screen (When Using the Standard Operation Panel)....................................48 Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)......
  • Page 5 3. Copy Basic Procedure..............................93 Basic Procedure (Classic)..........................93 Auto Reduce / Enlarge............................95 Procedure for Auto Reduce / Enlarge (Classic)..................96 Duplex Copying............................... 98 Procedure for Duplex Copying (Classic)....................100 Specifying the Original and Copy Orientation..................100 Combined Copying............................103 One-Sided Combine..........................104 Two-Sided Combine..........................106 Copying onto Custom Size Paper........................
  • Page 6 Printing on Envelopes Using the Printer Driver..................126 Saving and Printing Using the Document Server..................127 Storing Documents in Document Server....................127 Managing Documents Stored in Document Server................128 Using the Quick Print Release Function (When Using the Smart Operation Panel)......... 129 Using the Print/Scan (Memory Storage Device) Function (When Using the Smart Operation Panel)..
  • Page 7 Loading Paper into Tray 1........................165 Loading Paper into the A3/11 × 17 Tray Unit..................167 Loading Paper into Trays 2 and 3......................168 Loading Paper into the Bypass Tray......................172 Loading Paper into the Large Capacity Tray..................177 Loading Paper into the Wide Large Capacity Tray................178 Loading Paper into the Interposer......................
  • Page 8 When Other Messages Appear........................276 When There Is a Problem Scanning or Storing Originals..............277 When the Home Screen Cannot Be Edited (When Using the Standard Operation Panel)....278 When the Address Book Is Updated....................... 279 When Data Cannot Be Sent Due to a Problem with the Destination.............280 When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......280 When Problems Occur While Logging In....................
  • Page 9: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
  • Page 10: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DRC101 The following information is region-specific.
  • Page 11: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • LCIT RT4020 Large Capacity Tray (LCT) • 8 × 14 PAPER SIZE TRAY TYPE M2 Extension unit • LCIT RT4050 Wide Large Capacity Tray (Wide LCT) •...
  • Page 13: What You Can Do With This Machine

    1. What You Can Do with This Machine You can search for a description by what you want to do. Also, this machine's distinctive functions are explained. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy)
  • Page 14: Using Scanned Files On The Computer

    1. What You Can Do with This Machine Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.
  • Page 15: Registering Destinations

    Searching by What You Want to Do Registering Destinations CAY062 Using the control panel to register destinations in the Address Book See "Procedure for registering a destination in the address book manually (classic)", Scan. Operating the Machine More Effectively BQX139S...
  • Page 16 1. What You Can Do with This Machine Registering and using frequently-used settings (Program) See "Registering Functions in a Program (When Using the Standard Operation Panel)", Convenient Functions. See "Registering Functions in a Program (When Using the Smart Operation Panel)", Convenient Functions.
  • Page 17: What You Can Do With This Machine

    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DRC141 • You can add shortcuts to often used programs to the [Home] screen. The programs can be recalled easily by pressing the shortcut icons.
  • Page 18: Making Copies Using Various Functions

    1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.
  • Page 19: Printing Data Using Various Functions

    What You Can Do with This Machine See "Copying onto Various Types of Paper", Copy/ Document Server. • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. Printing Data Using Various Functions CJQ614 •...
  • Page 20: Connecting Two Machines For Copying

    1. What You Can Do with This Machine CUM004 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...
  • Page 21: Using The Scanner In A Network Environment

    What You Can Do with This Machine CJQ101 • You can complete large volume copy runs in shorter time. • Even if one machine runs out of paper, or stops because of a paper jam, the other machine can still continue to finish the job.
  • Page 22: Embedding Text Information In Scanned Files

    1. What You Can Do with This Machine See "Basic Procedure When Using Scan to Folder", Scan. • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan. Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer.
  • Page 23: Preventing Information Leakage (Security Functions)

    What You Can Do with This Machine Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
  • Page 24: Monitoring And Setting The Machine Using A Computer

    1. What You Can Do with This Machine xxx@xxx.xxx 600 dpi 600 dpi xxx@xxx.xxx CUL004 • You must set up and configure a Windows server to use the distributed scan management system. This system is supported by Windows Server 2008 R2 or later. •...
  • Page 25: Preventing Unauthorized Copying

    What You Can Do with This Machine You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
  • Page 26: Using The Application Site

    1. What You Can Do with This Machine • For details, see the printer driver Help. • For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copy/ Document Server. • For details about this function in the printer mode, see "Printing Documents That Are Not Authorized for Duplication", Print.
  • Page 27: Getting Started

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DRC106 1.
  • Page 28 2. Getting Started 4. Front cover Open to change toner cartridges. 5. Drawer Pull out the drawer when a paper jam occurs. 6. Paper trays (Trays 1–3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out.
  • Page 29 Guide to Names and Functions of Components 2. ADF's extender Pull this extender to support large paper. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 , 8 ×...
  • Page 30: Guide To Functions Of The Attention Light

    2. Getting Started Guide to Functions of the Attention Light This section introduces functions of the attention light. • Do not push or pull the attention light when installed to the machine. Doing so may result in damage or malfunction of the attention light or the machine. CUV121 The attention light notifies the user by light when there is a paper jam or no paper is left.
  • Page 31 Guide to Names and Functions of Components Lamp Status The top lamp flashes yellow. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. • Paper has nearly run out. Read the message on the display panel, and then take appropriate action.
  • Page 32: Guide To Functions Of The Machine's Options

    2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options DRC110 1. Copy tray If you select this as the output tray, copied/printed paper is delivered here face down. 2. Smart Operation Panel This control panel is provided with advanced operativity.
  • Page 33 Guide to Functions of the Machine's Options 5. Wide LCT Holds 2,200 sheets of paper. Use to copy or print onto transparencies, adhesive labels, translucent paper, and custom size paper. 6. Extension unit Attached to the LCT and holds 2,500 sheets of B4 JIS , A4 , 8 ×...
  • Page 34 2. Getting Started 18. SR5000 series output tray for banner sheet Allows you to output paper that has a horizontal length of 487.8 mm (19.21 inches) or longer on Finisher SR5070 or Booklet Finisher SR5080. 19. Booklet Finisher SR4130 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets.
  • Page 35 Guide to Functions of the Machine's Options DRB977 Removing prints from Finisher SR4120 or Booklet Finisher SR4130 during printing This section describes how to suspend a large copy or print job when using Finisher SR4120 or Booklet Finisher SR4130 with the cooling fan unit installed. Depending on the image you are copying or printing, prints might not stack properly.
  • Page 36 2. Getting Started Press the [Suspend / Resume] key to restart the print. • You can suspend copying or printing only when the finisher shift tray is selected as the output tray. Removing prints from Finisher SR5070 or Booklet Finisher SR5080 during printing This section describes how to suspend a print job when using the finisher.
  • Page 37 Guide to Functions of the Machine's Options When using the Z-fold function with Finisher SR4120 or Booklet Finisher SR4130 and Multi-folding unit To use the Z-fold function, you must attach the Z-fold support tray. Finisher SR4120 and Booklet Finisher SR4130 •...
  • Page 38 2. Getting Started DRB286 1. [Suspend / Resume] key If the finisher is not installed with the cooling fan unit, proceed to Step 2. 2. Remove the stack of paper from the finisher shift tray. 3. Attach the Z-fold support tray 3 *3 The back of the Z-fold support tray 3 is embossed with "3".
  • Page 39 Guide to Functions of the Machine's Options CVF025 2. Attach the Z-fold support tray for multi-folding unit in the slope of the folding unit tray so that it is flush against the end fence. CVF026 3. Close the front cover of multi-folding unit. When you have finished using the Z-fold support tray for multi-folding unit, open the front cover of the multi-folding unit and re-attach the tray to its stowage hook.
  • Page 40 2. Getting Started DRC115 *1 The back of the Z-fold support tray is embossed with "5". Multi-folding unit 1. Open the front cover of the multi-folding unit and take out the Z-fold support tray for multi- folding unit (located at the bottom of the multi-folding unit). CVF025 2.
  • Page 41 Guide to Functions of the Machine's Options When printing on thin paper with Finisher SR5070 or Booklet Finisher SR5080 To print on thin plain paper that has a horizontal length of 420.1 mm (16.54 inches) or longer (A3 or larger) and weighs 64.0 g/m (17.1 lb.
  • Page 42 2. Getting Started DRB285 1. Guide covers • Do not hit the finisher (for instance, do not hit the surface of the finisher repeatedly to arrange stacks of paper neatly).
  • Page 43: Guide To The Names And Functions Of The Machine's Control Panel (When Using The Standard Operation Panel)

    Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) DRC139 1. Display panel Displays keys for each function, operation status, or messages. See page 47 "How to Use the [Home] Screen (When Using the Standard Operation Panel)"...
  • Page 44 2. Getting Started 3. [Program] key (copier, Document Server, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used Functions (When Using the Standard Operation Panel)", Convenient Functions. • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on.
  • Page 45 Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) 15. [Sample Copy] key Press to make a single set of copies or prints to check print quality before making multiple sets. See "Sample Copy", Copy/ Document Server.
  • Page 46: Guide To The Names And Functions Of The Machine's Control Panel (When Using The Smart Operation Panel)

    2. Getting Started Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) DRB135 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.
  • Page 47: Changing The Display Language (When Using The Standard Operation Panel)

    Changing the Display Language (When Using the Standard Operation Panel) Changing the Display Language (When Using the Standard Operation Panel) You can change the language used on the display. English is set as default. Press the [Language] key until the language you want to display appears. CUV112...
  • Page 48: Changing The Display Language (When Using The Smart Operation Panel)

    2. Getting Started Changing the Display Language (When Using the Smart Operation Panel) You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Press the [Change Langs.
  • Page 49: How To Use The [Home] Screen (When Using The Standard Operation Panel)

    How to Use the [Home] Screen (When Using the Standard Operation Panel) How to Use the [Home] Screen (When Using the Standard Operation Panel) • You cannot switch modes in any of the following situations: • While scanning an original using the scanner function •...
  • Page 50: How To Use The [Top] Screen And The [Home] Screen (When Using The Standard Operation Panel

    2. Getting Started How to Use the [Top] Screen and the [Home] Screen (When Using the Standard Operation Panel) When you press the [Home] key just after the machine is turned on, the [Top] screen is displayed. Using the [Top] screen, you can check the toner status and paper status. The icons of each function are displayed on the [Home] screen.
  • Page 51 How to Use the [Home] Screen (When Using the Standard Operation Panel) [Home] screen DRC147 1. Operational status and messages Displays operational status and messages. 2. [Job List] Press to display the [Current Job] tab on the [Check Status] screen. 3.
  • Page 52: Adding Icons To The [Home] Screen (When Using The Standard Operation Panel)

    2. Getting Started 11. [Copier] Press to make copies. For details about how to use the copy function, see Copy/ Document Server. 12. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see Scan. 13.
  • Page 53: Operation Panel

    How to Use the [Home] Screen (When Using the Standard Operation Panel) You can also review icons of functions and embedded software applications that you deleted from the [Home] screen. • Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen. •...
  • Page 54 2. Getting Started Press [Yes]. Press [Exit]. • next to a program means that its shortcut is registered in the [Home] screen. • New shortcut icons are added next to the last position of a shortcut icon in line. If an icon already exists in the last position, the new icon is placed in the first available position from the front of the line.
  • Page 55 How to Use the [Home] Screen (When Using the Standard Operation Panel) Press the [User Tools] key. CUV110 Press [Edit Home]. Press [Add Icon].
  • Page 56 2. Getting Started Press the [Program] tab. Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed.
  • Page 57 How to Use the [Home] Screen (When Using the Standard Operation Panel) Press [OK]. Press the [User Tools] key. • Press on the upper-right corner of the screen to check the position on the simple screen.
  • Page 58: How To Use The [Home] Screen (When Using The Smart Operation Panel)

    2. Getting Started How to Use the [Home] Screen (When Using the Smart Operation Panel) The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
  • Page 59 How to Use the [Home] Screen (When Using the Smart Operation Panel) For details about the modes, see "Saving Energy", Getting Started. 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application on the [Home] screen.
  • Page 60: Main Icons On The [Home] Screen (When Using The Smart Operation Panel)

    2. Getting Started • You cannot switch modes in any of the following situations: • While scanning an original using the scanner function • When accessing the following screens: • Machine Features • Counter • Inquiry • Address Book Management •...
  • Page 61: Possible Operations On The Screen (When Using The Smart Operation Panel)

    How to Use the [Home] Screen (When Using the Smart Operation Panel) Icon Description Print/Scan (Memory Allows you to print scan files from and save them to a memory storage Storage Device) device. See Print for details. Quick Print Release Allows you to print files easily.
  • Page 62 2. Getting Started DNE103 • Pinch-out Place your thumb and forefinger on the screen, and then spread the fingers apart to zoom in the screen. Double-tapping can also be effective for this operation. DNE104 • Flick Flick your finger to the right or left on the screen to switch between screens. DNE102 •...
  • Page 63: Adding Icons To The [Home] Screen (When Using The Smart Operation Panel)

    How to Use the [Home] Screen (When Using the Smart Operation Panel) DNE101 • Drag Slide your finger while pressing the screen. You can move an icon to where you want to place it on the screen. DNE111 Adding Icons to the [Home] Screen (When Using the Smart Operation Panel) Adding shortcuts to the [Home] screen (when using the Smart Operation Panel) You can add shortcuts to the machine's functions.
  • Page 64 2. Getting Started The image of where the shortcut is to be placed on the [Home] screen is displayed. Drag the icon to where you want to place it on the screen. If you want to add a shortcut to the Classic Applications, proceed to Step 6. Select the Classic Applications that you want to add from the list.
  • Page 65 How to Use the [Home] Screen (When Using the Smart Operation Panel) Adding widgets to the [Home] screen (when using the Smart Operation Panel) You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language.
  • Page 66: How To Use Each Application

    2. Getting Started How to Use Each Application How to Use Each Application (When Using the Standard Operation Panel) The display panel shows the operation status, messages, and function menus. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing them.
  • Page 67: [Copy] Screen (When Using The Smart Operation Panel)

    How to Use Each Application Functions usable on each screen Screen Functions usable Standard Application Screen • Copier • Scanner Classic Application Screen • Copier • Scanner • Printer • Document Server Quick Application Screen • Copier • Scanner • [Copier (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list.
  • Page 68 2. Getting Started Icon Description You can specify the paper tray containing the paper you want to copy You can specify the numbers of copies to be made. Press a number to enter the number of copies using the keyboard. You can also specify the number of copies by pressing [ ] or [ ].
  • Page 69: [Scanner] Screen (When Using The Smart Operation Panel)

    How to Use Each Application Icon Description You can select an original type that is suitable for your originals. Copies can be folded in various ways. You can divide an original that has many pages and scan it in smaller batches while copying it as a single document.
  • Page 70 2. Getting Started Icon Description The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations. The total number of the selected destinations appears.
  • Page 71 How to Use Each Application Icon Description Press to scan originals and start sending. Press to switch the section of the Address Book. Shows the destinations in the Address Book. If a password or protection code is specified to a folder destination, enter the password or protection code on the screen displayed after tapping the folder destination.
  • Page 72 2. Getting Started Icon Description Press to select the settings that are appropriate for the type of your original and color mode. Press to select a file type. Press to select the resolution to scan the original. Press to select the sides of the original to scan, such as one side or both sides.
  • Page 73 How to Use Each Application DRC281 Icon Description Press to specify the magnification ratio for scanning the original. Press to erase the image from a specified width around the document and in the center of the document when the document is scanned. Press to scan a large number of originals in several batches and send them together as a single job.
  • Page 74 2. Getting Started DRC282 Icon Description To switch the scan setting for additional originals to [1 Sided Original] after scanning one side of the last page of a batch of two-sided originals using the exposure glass, press [Change Setting], and then press [1 Sided Original].
  • Page 75: Registering Functions In A Program (When Using The Standard Operation Panel)

    Registering Functions in a Program (When Using the Standard Operation Panel) Registering Functions in a Program (When Using the Standard Operation Panel) The number of programs that can be registered is as follows: • Copier: 25 programs • Document Server: 25 programs •...
  • Page 76 2. Getting Started Press the [Program] key. CUP001 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 34 characters for a program name. • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on.
  • Page 77: Example Of Programs (When Using The Standard Operation Panel)

    Registering Functions in a Program (When Using the Standard Operation Panel) • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing the [Reset] key unless the program is deleted or overwritten.
  • Page 78 2. Getting Started Program name Program description Effect Stamping Specify [User Stamp] in [Edit / You can stamp the name of your corporate name Color]. company on copies of working or copy architectural drawings. Your company name needs to be pre- registered in the machine.
  • Page 79 Registering Functions in a Program (When Using the Standard Operation Panel) Program name Program description Effect Digital signature In [Send File Type / Name], specify You can add a digital signature to scan [PDF] in [File Type], and also an important document such as a specify [Digital Signature].
  • Page 80: Registering Functions In A Program (When Using The Smart Operation Panel)

    2. Getting Started Registering Functions in a Program (When Using the Smart Operation Panel) Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Scanner: 100 programs Quick Applications •...
  • Page 81 Registering Functions in a Program (When Using the Smart Operation Panel) • Document Server (on the initial document print screen): Finishing, Cover/Slip Sheet (except for Main Sheets in Designate / Chapter), Edit / Stamp, 2 Sided / Book, number of prints •...
  • Page 82 2. Getting Started Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • The number of characters you can enter for a program name varies depending on the functions as follows: • Standard Applications •...
  • Page 83: Example Of Programs (When Using The Smart Operation Panel)

    Registering Functions in a Program (When Using the Smart Operation Panel) • Destinations can be registered to a program of the scanner mode only when [Include Destinations] is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting, see "General Settings", Scan.
  • Page 84 2. Getting Started Program name Program description Effect Z-folding copy Specify [Z-fold] in [Finishing]. A3 size paper is folded to A4 size. You can print various size copies onto one size of paper, so they are easier to manage. Stamping Specify [User Stamp] in [Edit / You can stamp the name of your corporate name...
  • Page 85 Registering Functions in a Program (When Using the Smart Operation Panel) Program name Program description Effect Unified-size scan In [Scan Settings], select [Mixed You can skip this procedure to unify Original Sizes] in [Scan Size] and the size when reprinting scanned specify the finished size of scanned data.
  • Page 86 2. Getting Started • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
  • Page 87: Turning On/Off The Power

    Turning On/Off the Power Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
  • Page 88 2. Getting Started • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. Open the main power switch cover, and push the main power switch. The main power indicator goes out.
  • Page 89: Logging In The Machine

    Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
  • Page 90: Logging In Using The Control Panel (When Using The Smart Operation Panel)

    2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging In Using the Control Panel (When Using the Smart Operation Panel) This section explains the procedure for logging in to the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
  • Page 91: Logging Out Using The Control Panel (When Using The Standard Operation Panel)

    Logging In the Machine Logging Out Using the Control Panel (When Using the Standard Operation Panel) This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set. • To prevent use of the machine by unauthorized persons, always log out when you have finished using the machine.
  • Page 92: Placing Originals

    2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
  • Page 93 Placing Originals DRC167 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. DRC168 1.
  • Page 94 2. Getting Started...
  • Page 95: Basic Procedure

    3. Copy This chapter describes the basic procedure for making copies. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
  • Page 96 3. Copy CUV108 2. Press the [Copier] icon on the screen. If the [Copier] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen. • When using the Smart Operation Panel 1.
  • Page 97: Auto Reduce / Enlarge

    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
  • Page 98: Procedure For Auto Reduce / Enlarge (Classic)

    3. Copy Original location Original size and orientation 11 × 17 , 8 × 14 × 13 × 11 × 8 , 10 × 14 , 7 × 10 , A3 , A4 *1 You can switch the initial setting to determine whether the machine detects either 8 ×...
  • Page 99 Auto Reduce / Enlarge Select the paper size. Place the originals, and then press the [Start] key.
  • Page 100: Duplex Copying

    3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
  • Page 101 Duplex Copying Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom When using the standard operation panel For details about how to use this function, see page 100 "Procedure for Duplex Copying (Classic)". When using the Smart Operation Panel You can use this function from the Copy Application and Copier (Classic) Application.
  • Page 102: Procedure For Duplex Copying (Classic)

    3. Copy Procedure for Duplex Copying (Classic) Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press [Orientation]. Press [Original Orientation].
  • Page 103 Duplex Copying CKN011 • Top to Bottom CKN012 When using the standard operation panel For details about how to use this function, see page 101 "Procedure for specifying the original and copy orientation (classic)". When using the Smart Operation Panel You can use this function from the Copy Application and Copier (Classic) Application.
  • Page 104 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
  • Page 105: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
  • Page 106: One-Sided Combine

    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
  • Page 107 Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When using the standard operation panel For details about how to use this function, see page 105 "Procedure for one-sided combine (classic)".
  • Page 108: Two-Sided Combine

    3. Copy Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. Press [Combine 1 Side]. Select the number of originals to combine. Press [Original Orientation]. Select the original orientation, and then press [OK] twice. Select the paper size.
  • Page 109 Combined Copying 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with 8 pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with 2 pages per side. 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side.
  • Page 110 3. Copy Procedure for two-sided combine (classic) Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK].
  • Page 111: Copying Onto Custom Size Paper

    Copying onto Custom Size Paper Copying onto Custom Size Paper Sizes of paper that can be fed from the bypass tray are as follows: • When the multi bypass banner sheet tray or the banner sheet guide tray is installed: Horizontal length: 139.7–700.0 mm (5.50–27.55 inches), vertical length: 90.0–330.2 mm (3.55–13.00 inches) •...
  • Page 112: Procedure For Copying Onto Custom Size Paper (Classic)

    3. Copy When Using the Copy Application About how to use the application's screen, see page 65 "[Copy] Screen (When Using the Smart Operation Panel)". When Using the Copier (Classic) Application For details about how to use the Classic Copier function, see page 110 "Procedure for Copying onto Custom Size Paper (Classic)".
  • Page 113: Copying Onto Envelopes

    Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray, paper trays, or the wide LCT. Specify the thickness of the paper according to the weight of the envelopes you are printing on.
  • Page 114: Procedure For Copying Onto Envelopes From The Bypass Tray (Classic)

    3. Copy When Using the Copy Application About how to use the application's screen, see page 65 "[Copy] Screen (When Using the Smart Operation Panel)". When Using the Copier (Classic) Application For details about how to use the Classic Copier function, see page 112 "Procedure for Copying onto Envelopes from the Bypass Tray (Classic)"...
  • Page 115 Copying onto Envelopes Select the paper tray where the envelopes are loaded. Place the originals, and then press the [Start] key.
  • Page 116: Sort

    3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. •...
  • Page 117: Procedure For Sort (Classic)

    Sort When Using the Copy Application About how to use the application's screen, see page 65 "[Copy] Screen (When Using the Smart Operation Panel)". When Using the Copier (Classic) Application For details about how to use the Classic Copier function, see page 115 "Procedure for Sort (Classic)".
  • Page 118: Changing The Number Of Sets

    3. Copy Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When using the standard operation panel For details about how to use this function, see page 116 "Procedure for changing the number of sets (classic)".
  • Page 119 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
  • Page 120: Storing Data In The Document Server

    3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 157 "Storing Data".
  • Page 121: Print

    4. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
  • Page 122: Displaying The Printer Driver Properties

    4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
  • Page 123: Standard Printing

    Standard Printing Standard Printing • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
  • Page 124: Printing On Both Sides Of Sheets

    4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain, Recycled, Letterhead, Preprinted, Prepunched, Yellow, Green, Blue, Ivory, Orange, Pink, Red, Gray, Coated Paper: Gloss Print, Coated (Glossy), Coated (Matte), Metallic/ Pearl, Synthetic, Textured When Using the PCL 6 Printer Driver...
  • Page 125: Combining Multiple Pages Into Single Page

    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the menu button of the application you are using, and then click [Print].
  • Page 126 4. Print From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
  • Page 127: Printing On Envelopes

    Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. About how to load envelopes, see Paper Specifications and Adding Paper for details. Display the paper settings screen.
  • Page 128: Printing On Envelopes Using The Printer Driver

    4. Print 1. Press [User Tools] ( ) on the top right of the screen. 2. Press [Home] ( ) at the bottom of the screen in the center. Printing on Envelopes Using the Printer Driver • If you are printing on a registered custom paper, make the correct paper settings for the custom paper on the printer driver.
  • Page 129: Saving And Printing Using The Document Server

    Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
  • Page 130: Managing Documents Stored In Document Server

    4. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see "Printing Stored Documents", Copy/ Document Server.
  • Page 131: Using The Quick Print Release Function (When Using The Smart Operation Panel)

    Using the Quick Print Release Function (When Using the Smart Operation Panel) Using the Quick Print Release Function (When Using the Smart Operation Panel) The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen.
  • Page 132: Using The Print/Scan (Memory Storage Device) Function (When Using The Smart Operation Panel)

    4. Print Using the Print/Scan (Memory Storage Device) Function (When Using the Smart Operation Panel) • Keep SD cards or USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately. The Print/Scan (Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device.
  • Page 133 Using the Print/Scan (Memory Storage Device) Function (When Using the Smart Operation Panel) If necessary, press [Print Settings] to change the settings such as the number of copies or duplex printing. Press [Start]. Saving the scanned data in a memory storage device Press [Home] ( ) at the bottom of the screen in the center.
  • Page 134 4. Print Transmission date and time (YYYYMMDDHHMMSSMMM) + 4 digit serial page number (_nnnn) + extension (.tif/.jpg/.pdf) For example, when you send 10-page original in jpeg format at 15:30:15.5 on Dec. 31, 2020, the file names are from "20201231153015500_0001.jpg" to "20201231153015500_0010.jpg".
  • Page 135: Scan

    5. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan, and confirm the details of the destination computer.
  • Page 136 5. Scan CUV108 2. Press the [Scanner] icon on the screen. If the [Scanner] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen. • When using the Smart Operation Panel 1.
  • Page 137: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information

    Basic Procedure When Using Scan to Folder Specify the destination. You can specify multiple destinations. For details, see "Specifying Scan to Folder Destinations", Scan. Press the [Start] key. Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information The following procedures explain how to create a shared folder on a computer running Windows, and how to confirm the computer's information.
  • Page 138 5. Scan Create a folder, just as you would create a normal folder, in a location of your choice on the computer. Right-click the folder, and then click [Properties]. On the [Sharing] tab, click [Advanced Sharing...]. Select the [Share this folder] check box. Click [Permissions].
  • Page 139: Registering An Smb Folder

    Basic Procedure When Using Scan to Folder Registering an SMB Folder Display the [Address Book Management] screen. • When using the standard operation panel 1. Press the [Home] key on the lower left of the control panel. 2. Press the [Address Book Management] icon on the [Home] screen. •...
  • Page 140 5. Scan Press [Auth. Info], and then press [ Next]. Press [Specify Other Auth. Info] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied. Press [Change] under "Login User Name".
  • Page 141 Basic Procedure When Using Scan to Folder Press [Exit]. If the connection test fails, check the settings, and then try again. Press [OK]. Close the [Address Book Management] screen. • When using the standard operation panel 1. Press the [User Tools] key. •...
  • Page 142: Deleting An Smb Registered Folder

    5. Scan Network display only lists client computers you are authorized to access. Select the group that contains the destination computer. Select the computer name of the destination computer. Shared folders under it appear. You can press [Up One Level] to switch between levels. Select the folder you want to register.
  • Page 143: Entering The Path To The Destination Manually

    Basic Procedure When Using Scan to Folder Close the [Address Book Management] screen. • When using the standard operation panel 1. Press the [User Tools] key. • When using the Smart Operation Panel 1. Press [User Tools] ( ) on the top right of the screen. 2.
  • Page 144 5. Scan Procedure for entering the path to the destination manually (classic) Press [Manual Entry]. Make sure that [SMB] is selected. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
  • Page 145: Basic Procedure For Sending Scan Files By E-Mail

    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail When using the standard operation panel For details about how to use this function, see page 143 "Basic Procedure for Sending Scan Files by E-mail (Classic)".
  • Page 146 5. Scan CUV108 2. Press the [Scanner] icon on the screen. If the [Scanner] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen. • When using the Smart Operation Panel 1.
  • Page 147: Registering An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail The settings explained in "Entering the E-mail Subject", "Entering the E-mail Message", and "Security Settings to E-mails", Scan, can also be specified. Specify the destination. You can specify multiple destinations. For details, see "Specifying the Destination or Recipient", Scan.
  • Page 148 5. Scan Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
  • Page 149: Deleting An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail Close the [Address Book Management] screen. • When using the standard operation panel 1. Press the [User Tools] key. • When using the Smart Operation Panel 1. Press [User Tools] ( ) on the top right of the screen. 2.
  • Page 150: Entering An E-Mail Address Manually

    5. Scan Entering an E-mail Address Manually When using the standard operation panel For details about how to use this function, see page 148 "Procedure for entering an e-mail address manually (classic)". When using the Smart Operation Panel You can use this function from the Scanner Application and Scanner (Classic) Application. When Using the Scanner Application About how to use the application's screen, see page 67 "[Scanner] Screen (When Using the Smart Operation Panel)".
  • Page 151: Basic Procedure For Storing Scan File

    Basic Procedure for Storing Scan File Basic Procedure for Storing Scan File • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
  • Page 152: Checking A Stored File Selected From The List

    5. Scan Press [Store File]. Press [Store to HDD]. If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name.
  • Page 153 Basic Procedure for Storing Scan File Press [Select Stored File]. Specify the folder in which the file you want to check is stored. From the list of stored files, select the file you want to check. You can select more than one file. For details about searching the stored document by user or document name, see "Searching by user name"...
  • Page 154: Specifying The File Type

    5. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
  • Page 155: Procedure For Specifying The File Type (Classic)

    Specifying the File Type Procedure for Specifying the File Type (Classic) Press [Send File Type / Name]. Select a file type. If the File Type is set to [PDF], configure PDF File Setting as required. Press [OK].
  • Page 156: Specifying Scan Settings

    5. Scan Specifying Scan Settings When using the standard operation panel For details about how to use this function, see page 154 "Procedure for Specifying Scan Settings (Classic)". When using the Smart Operation Panel You can use this function from the Scanner Application and Scanner (Classic) Application. When Using the Scanner Application About how to use the application's screen, see page 67 "[Scanner] Screen (When Using the Smart Operation Panel)".
  • Page 157 Specifying Scan Settings Press [OK].
  • Page 158 5. Scan...
  • Page 159: Document Server

    6. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
  • Page 160 6. Document Server CUV108 2. Press the [Document Server] icon on the screen. If the [Document Server] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen. • When using the Smart Operation Panel 1.
  • Page 161: Printing Stored Documents

    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Output], [Finisher], [Folding Unit]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) •...
  • Page 162 6. Document Server...
  • Page 163: Web Image Monitor

    7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 164 7. Web Image Monitor (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information of the machine. 5. Work area Display the contents of the item selected in the menu area.
  • Page 165: Adding Paper And Toner

    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
  • Page 166 8. Adding Paper and Toner Loosen the stack by riffling the sheets. CVA068 Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070...
  • Page 167: Loading Paper Into Tray 1

    Loading Paper Make sure there is space between the sheets. CVA071 Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them. DRC153 Loading Paper into Tray 1 (mainly Europe) Tray 1 can hold A4 paper only.
  • Page 168 8. Adding Paper and Toner Carefully pull out the paper tray until it stops. DRC155 Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out DRC156 • Left half of the tray pulled out DRC157 Carefully push the paper tray fully in.
  • Page 169: Loading Paper Into The A3/11 × 17 Tray Unit

    Loading Paper Loading Paper into the A3/11 × 17 Tray Unit (mainly Europe) A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4 , B4 JIS , 11 × 17 , × 14 , or 8 ×...
  • Page 170: Loading Paper Into Trays 2 And 3

    8. Adding Paper and Toner Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way. You can load paper in the same way if the feed roller unit is being used. Various sizes of paper can be loaded in Trays 2 and 3 or the roll feeder unit by adjusting the positions of side fences and end fence.
  • Page 171 Loading Paper Loosen the screws holding the side fences in position. DRC257 While pressing down the release lever of the side fence, slide the side fences outward. DRC258 While pinching the release lever of the end fence, slide the end fence outward. DRC259 Square the paper and load it print side down.
  • Page 172 8. Adding Paper and Toner DRC260 Align the end and side fences gently against the paper you loaded. Make sure that there is no space between the paper and the side fences or end fence. DRC261 Turn the screws slowly to fasten it in place. DRC262...
  • Page 173 Loading Paper Re-lock the side fences. DRC263 Carefully push the paper tray fully in. • You can load envelopes in Trays 2 and 3. When loading envelopes, place them in the correct orientation. For details, see page 205 "Envelopes". Loading tab stock into Trays 2 and 3 •...
  • Page 174: Loading Paper Into The Bypass Tray

    8. Adding Paper and Toner DRC254 Loading Paper into the Bypass Tray Use the bypass tray to use transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • When you open the bypass tray when a banner sheet guide tray is installed, do not put your hands on the front side and the back side of the place indicated by the label of the banner sheet guide tray.
  • Page 175 Loading Paper Release the locks on both of the paper guides. DRB154 Insert the paper print side up as far as it will go into the machine. Put your fingers on the dimples on the front and rear paper guides and align the paper guides to the paper size.
  • Page 176 8. Adding Paper and Toner • When you use the bypass tray, it is recommended to load the paper in orientation. • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. •...
  • Page 177 Loading Paper DRB182 1. Extender Open the extender. DRB183 Release the locks on both of the paper guides. Insert the paper print side up as far as it will go into the machine. Put your fingers on the dimples on the front and rear paper guides and align the paper guides to the paper size.
  • Page 178 8. Adding Paper and Toner While holding the paper guides with your hands, lock both of the paper guides again. Make sure that the total of the gaps between the paper and the front and rear paper guides does not exceed 0.75 mm (0.03 inches). Closing the multi bypass banner sheet tray Lightly pull up the extender, and then fold it into the machine.
  • Page 179: Loading Paper Into The Large Capacity Tray

    Loading Paper Loading tab stock into the bypass tray When loading tab stock, load tab stock so the tabs face to the right. DRB170 Loading Paper into the Large Capacity Tray (mainly Europe) The LCT can hold A4 paper only. If you want to print on 8 ×...
  • Page 180: Loading Paper Into The Wide Large Capacity Tray

    8. Adding Paper and Toner CVA024 Press the [Down] key. The key blinks while the bottom plate is moving down. CVA025 Load paper by repeating Steps 2 and 3. Close the top cover of the LCT. Loading Paper into the Wide Large Capacity Tray Various sizes of paper can be loaded in the wide LCT by adjusting the positions of side fences and end fence.
  • Page 181 Loading Paper Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DRC170 Remove paper if loaded. Loosen the screws holding the side fences in position. DRC182 Hold the indents at the bottom of the side fences with your fingers, and then slide the side fences outward.
  • Page 182 8. Adding Paper and Toner While pressing the release button of the end fence, slide the end fence outward. DRC184 Load paper into the paper tray with print side up. Load a stack of paper about 5–10 mm (0.2–0.4 inches) high, using the symbol at the bottom of the side fence as a guide.
  • Page 183 Loading Paper DRC186 Check that the positions of the scale numbers on the top of both of the side fences are almost the same. When loading regular size paper, align the screw holes on the side fences to the paper size mark.
  • Page 184: Loading Paper Into The Interposer

    8. Adding Paper and Toner DRC188 While pressing the release button of the end fence, align the end fence gently against the paper you loaded. Make sure that there is no space between the paper and end fence. DRC189 Carefully slide the paper tray fully in. If you push the paper tray too forcefully when you put it back in place, the position of the paper might change and print accuracy becomes lower.
  • Page 185 Loading Paper • When using the Z-fold function, the paper in the interposer must be of the same size as the prints after they have been folded. If the paper in the interposer is larger than the Z-folded sheets, a misfeed might occur.
  • Page 186: Loading Paper Into The Twin Interposer

    8. Adding Paper and Toner Interposer Loading Paper into the Twin Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. While pressing the release lever, align the side fences with the paper size to be loaded.
  • Page 187: Loading Orientation-Fixed Paper Or Two-Sided Paper

    Loading Paper • Load paper in the twin interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.
  • Page 188 8. Adding Paper and Toner Icon Meaning Place or load paper scanned or printed side face up. Place or load paper scanned or printed side face down. • Original orientation Original orientation Exposure glass Readable Direction 90 Degrees • Copy Counterclockwise •...
  • Page 189 Loading Paper • Paper orientation • Copier mode Bypass tray or Copy side Tray 1 Trays 2–3 wide LCT One-sided Two-sided • Printer mode Bypass tray or Print side Tray 1 Trays 2–3 wide LCT One-sided Two-sided • In copier mode: •...
  • Page 190 8. Adding Paper and Toner • If a print job is changed partway through printing from one-sided to two-sided printing, one- sided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and two- sided printing.
  • Page 191: Recommended Paper

    Recommended Paper Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. •...
  • Page 192 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. 1,000 sheets Bond–165.0 lb. Index) Paper Weight 1–Paper , B4 JIS , 11 × 17 , 8 Weight 8 × 14 , 8 ×...
  • Page 193 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Select the paper size using the 550 sheets Bond–165.0 lb. Index) Tray Paper Settings menu: Paper Weight 1–Paper Weight 8 A5 , A6 , B6 JIS , 11 × 17 ×...
  • Page 194 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Custom size 550 sheets Bond–165.0 lb. Index) Paper Weight 1–Paper Vertical: 100.0–330.2 mm Weight 8 Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches Tab stock A4 , 8 ×...
  • Page 195 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 • 250 sheets Bond–198.0 lb. Index) • Paper Weight 5: 100 Paper Weight 1–Paper sheets 11 × 17 , 8 × 14 , 8 × Weight 9 •...
  • Page 196 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 Custom size • 250 sheets Bond–198.0 lb. Index) • Paper Weight 5: 100 Paper Weight 1–Paper sheets Vertical: 90.0–330.2 mm Weight 9 • Paper Weight 6– Horizontal: 139.7–487.7 mm Paper Weight 7: 50 sheets...
  • Page 197 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. 4,400 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper Weight 6 × 11 52.3–216.0 g/m (14.0 lb. 4,400 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper B5 JIS , 8 ×...
  • Page 198 8. Adding Paper and Toner Wide LCT Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 lb. Paper sizes that can be detected 2,200 sheets Bond–198.0 lb. Index) automatically: Paper Weight 1–Paper Weight 9 A3 , A4 , A5 , B4 JIS , B5 JIS , 11 ×...
  • Page 199 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 lb. Select the paper size using the 2,200 sheets Bond–198.0 lb. Index) Tray Paper Settings menu: Paper Weight 1–Paper Weight 9 , B5 JIS , B6 JIS ×...
  • Page 200 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 lb. Custom size: 2,200 sheets Bond–198.0 lb. Index) Paper Weight 1–Paper Vertical: 100.0–330.2 mm Weight 9 Horizontal: 139.7–487.7 mm Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches Translucent paper A3 , A4 , B4 JIS , B5 JIS...
  • Page 201 Recommended Paper Interposer Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Paper sizes that can be detected 200 sheets Bond–79.9 lb. Cover) automatically: Paper Weight 1–Paper Weight 6 A3 , A4 , A5 , B4 JIS , B5 JIS ×...
  • Page 202 8. Adding Paper and Toner Twin interposer Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Paper sizes that can be detected 240 sheets × 2 Bond–79.9 lb. Cover) automatically: Paper Weight 1–Paper Weight 6 A3 , A4 , A5 , B4 JIS , B5 JIS , 11 ×...
  • Page 203 Recommended Paper Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the 240 sheets × 2 Bond–79.9 lb. Cover) Tray Paper Settings menu: Paper Weight 1–Paper Weight 6 B5 JIS , 8 ×...
  • Page 204 8. Adding Paper and Toner Paper Thickness Paper Metric Bond paper Cover paper Index paper Thickness Paper Weight 52.3–65.9 14.0–17.9 lb. 19.0–24.0 lb. 29.0–36.0 lb. Bond Cover Index 66.0–80.9 18.0–21.9 lb. 24.1–29.9 lb. 36.1–44.9 lb. Paper Weight 2 Bond Cover Index 81.0–100.9 22.0–27.0 lb.
  • Page 205 Recommended Paper • Flatten out curled sheets before loading them. • Depending on the paper sizes and types, the copy/print speed may be slower than usual. • When loading thick paper of 127.5–360.0 g/m (47.0 lb. Cover–198.0 lb. Index), see page 204 "Thick paper".
  • Page 206: Thick Paper

    8. Adding Paper and Toner • If you want to use glossy paper, select [Coated: Glossy] for [Paper Type]. If you want to use matted paper (including silk, dull, and satin paper), select [Coated: Matte] for [Paper Type]. If you want to use high-gloss paper, select [Coated: High Gloss] for [Paper Type]. For details about the settings for using coated paper with custom paper, see "Registering a Custom Paper", Paper Settings.
  • Page 207 Recommended Paper Direction of paper Bypass tray or Tray 1 or LCT Trays 2–3 grain wide LCT Not recommended • Select the appropriate paper thickness under Paper Weight as the paper thickness for the tray in [Tray Paper Settings]. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type.
  • Page 208 8. Adding Paper and Toner How to load envelopes Orientation of Exposure glass Trays 2–3 Bypass tray or wide LCT envelopes Side-opening envelopes • Flaps: open • Flaps: open • Flaps: open • Bottom side of • Bottom side of •...
  • Page 209 Recommended Paper How to load envelopes Types of envelopes Trays 2–3 Bypass tray or wide LCT Side-opening envelopes • Flaps: open • Flaps: open • Bottom side of envelopes: • Bottom side of envelopes: toward the right of the toward the left of the machine machine •...
  • Page 210 8. Adding Paper and Toner • Load only one size and type of envelope at a time. • The Duplex function cannot be used with envelopes. • To get better output quality, it is recommended that you set the margins of the four sides, to at least the following values: •...
  • Page 211: Registering A Custom Paper With The Media Identification Unit

    Registering a Custom Paper with the Media Identification Unit Registering a Custom Paper with the Media Identification Unit When you scan paper with the Media Identification Unit, the Media Identification Unit searches custom paper in the master library. When custom paper with configurations that are similar to those of the scanned paper is found, it is displayed.
  • Page 212: How To Register Paper Scanned By The Media Identification Unit As Custom Paper

    8. Adding Paper and Toner DRC806 • USB host interface DRC807 How to Register Paper Scanned by the Media Identification Unit as Custom Paper Registering a paper from the master library with the Media Identification Unit Display the [Tray Paper Settings] screen. •...
  • Page 213 Registering a Custom Paper with the Media Identification Unit • When using the Smart Operation Panel 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Press the [User Tools] icon ( ) on the [Home] screen. 3.
  • Page 214 8. Adding Paper and Toner • The list displayed in Step 5 includes custom paper with configurations whose match rates are 80% or higher. • You can check and change the settings of the registered custom paper such as the paper size setting on the [Edit Custom Paper] screen.
  • Page 215 Registering a Custom Paper with the Media Identification Unit DFZ009 Change the settings for custom paper (such as paper's name, size, and type), as necessary. If you change the [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color], [Prepunched or Not], or [Textured or Not] and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
  • Page 216 8. Adding Paper and Toner DRC135 • When using the Smart Operation Panel 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Press the [User Tools] icon ( ) on the [Home] screen. 3. Press [Tray Paper Settings]. Press [Edit Custom Paper].
  • Page 217 Registering a Custom Paper with the Media Identification Unit Change the settings. If you change the [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color], [Prepunched or Not], or [Textured or Not] and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
  • Page 218 8. Adding Paper and Toner DRC135 • When using the Smart Operation Panel 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Press the [User Tools] icon ( ) on the [Home] screen. 3. Press [Tray Paper Settings]. Select the number of the tray whose paper settings you want to specify.
  • Page 219 Registering a Custom Paper with the Media Identification Unit Select the custom paper you want to use, and then press [OK]. The custom papers that can be used in the selected tray appear. Press [ Previous] or [ Next] to scroll through the list to find a paper that you want to select. After selecting a custom paper, you can check its type and color by pressing Check Settings.
  • Page 220: Adding Toner

    8. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
  • Page 221 Adding Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...
  • Page 222: Sending Scanned Documents When Toner Has Run Out

    8. Adding Paper and Toner Sending scanned documents when toner has run out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send scanned documents. Display the initial scanner screen.
  • Page 223 Adding Toner If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material. (mainly North America) Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.
  • Page 224: Menu Items And Functions

    8. Adding Paper and Toner Menu Items and Functions All items in Adjustment Settings for Operators appear regardless of which of the machine's optional components are installed. If you change the settings of options that are not installed, the changes will have no effect.
  • Page 225 Menu Items and Functions Item Description 0703 Back Up / Restore Custom Back up and restore custom paper profiles. Paper Data Finishing: Finisher For details about the following items, see "Finishing: Finisher", Paper Settings. Item Description 0401 Adjust Punch Position With Adjust the horizontal position of the punch holes when Feed Direction using Finisher SR4120 or Booklet Finisher SR4130.
  • Page 226 8. Adding Paper and Toner Item Description 0819 Adjust Folding Position for Adjust the horizontal position of the folding when using Booklet Booklet Finisher SR5080. 0821 Set Number of Folds for Specify the number of booklet folds to be performed Booklet when using Booklet Finisher SR5080.
  • Page 227: Troubleshooting

    9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
  • Page 228 9. Troubleshooting Status Icon Status : Waste Staple Full icon Appears when the waste staple receptacle is full. For details about removing staple waste, see "Removing Staple Waste", Troubleshooting. : Service Call icon Appears when the machine is malfunctioning or requires maintenance.
  • Page 229: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing

    When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen.
  • Page 230 9. Troubleshooting DRC641 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2. [Check] If an error occurs in the machine or a function, press [Check] to view details. Pressing [Check] displays an error message or the corresponding function screen. Check the error message displayed on the function screen and take the appropriate action.
  • Page 231 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing Problem Cause Solution Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred.
  • Page 232: When The Machine Makes A Beeping Sound

    9. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A screen key was pressed.
  • Page 233: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
  • Page 234 9. Troubleshooting Problem Cause Solution When using the standard The power is turned off. Make sure the main power indicator is operation panel off, and then turn on the power. Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed.
  • Page 235 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. Using curled paper often • Flatten the paper with your hands causes misfeeds, soiled to straighten out the curl. paper edges, or slipped • Load the paper up side down so positions while performing that the curled edges face staple or stack printing.
  • Page 236 9. Troubleshooting Problem Cause Solution Misfeeds occur frequently. Paper of undetectable size • Remove misfed paper. For details has been loaded. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
  • Page 237 When You Have Problems Operating the Machine Problem Cause Solution When printing to envelopes, The envelopes are curled. Make sure you fully flatten curled the envelopes may be fed in envelopes before you load them. Do together, or the envelopes not stack envelopes over the specified may not be fed.
  • Page 238 9. Troubleshooting Problem Cause Solution Cannot use Web Image When print volume limits are • For details about specifying print Monitor to print documents specified, users cannot print volume limits, see "Managing stored in Document Server. beyond their print volume Print Volume per User", Security limit.
  • Page 239: When Multiple Functions Cannot Be Executed Simultaneously

    When You Have Problems Operating the Machine Fold Problem Cause Solution Wrinkling occurs when gate Wrinkling can occur if gate When applying gate fold, letter fold-in, fold, letter fold-in, or letter fold, letter fold-in, or letter or letter fold-out to paper larger than fold-out is applied.
  • Page 240 9. Troubleshooting For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
  • Page 241: Messages Displayed When You Use The Copy/Document Server Function

    Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper.
  • Page 242 9. Troubleshooting Message Cause Solution "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear.
  • Page 243 Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file.
  • Page 244: When Using The Connect Copy Function

    9. Troubleshooting Message Cause Solution "Stapling capacity The number of sheets per set Check the stapler capacity. For details exceeded." is over the staple capacity. about the stapler capacity, see "Specifications for Finisher SR4120", "Specifications for Booklet Finisher SR4130", "Specifications for Finisher SR5070", or "Specifications for Booklet Finisher SR5080", Maintenance and Specifications.
  • Page 245 Messages Displayed When You Use the Copy/Document Server Function Message Causes Solutions "Cannot print from the sub- The sub-machine's User Press the [User Tools] key to close the machine. Check the status of Tools menu is open. User Tools menu. the sub-machine."...
  • Page 246: Messages Displayed When You Use The Printer Function

    9. Troubleshooting Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
  • Page 247 Messages Displayed When You Use the Printer Function Message Cause Solution "Load following paper in n. The printer driver settings are Check that the printer driver settings To force print, select incorrect or the tray does not are correct, and then load paper of another tray and press contain paper of the size the size selected in the printer driver...
  • Page 248 9. Troubleshooting Message Cause Solution "Parallel I/F board has a An error has occurred in the Turn off the power, and then back on problem." IEEE 1284 interface board. again. If the message appears again, contact your service representative. "Printer font error." An error has occurred in the Contact your service representative.
  • Page 249: Messages Printed On The Error Logs Or Reports When You Use The Printer Function

    Messages Displayed When You Use the Printer Function Message Cause Solution "Unable to access the • An error occurred Save the file to a different memory specified memory storage when the machine storage device, and then print again. device." accessed the memory storage device or a file stored on the memory storage device.
  • Page 250 9. Troubleshooting Message Cause Solution "Error occurred while You tried to store a file in the On the printer driver, select a job type processing an Unauthorized Document Server when the other than [Document Server] in "Job Copy Prevention job. Job [Unauthorized Copy Type:"...
  • Page 251 Messages Displayed When You Use the Printer Function Message Cause Solution "Sending data failed." The machine received a Check if the computer is working command to stop correctly. transmission from the printer driver. "The selected paper size is Job reset is automatically Specify the correct paper size, and not supported.
  • Page 252 9. Troubleshooting Message Cause Solution "All remaining print vol. The job was canceled All job slots are occupied by other allocated to other cent. because the usage count devices. Check the status of the client managed client. Job was information could not be machine.
  • Page 253 Messages Displayed When You Use the Printer Function Message Cause Solution "Duplex Cancelled" Duplex printing was canceled. • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications. •...
  • Page 254 9. Troubleshooting Message Cause Solution "Staple Cancelled" Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected. When documents cannot be stored in the Document Server Message Cause Solution...
  • Page 255 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max number of The maximum page Delete some of the files stored in the pages of document server. capacity of the Document Document Server or reduce the number Cannot store."...
  • Page 256 9. Troubleshooting Message Cause Solution "HDD Full" The hard disk became full Delete unneeded files stored on the while you were printing a machine. Sample Print, Locked Print, Alternatively, reduce the data size of Hold Print, or Stored Print the Sample Print, Locked Print, Hold file.
  • Page 257 Messages Displayed When You Use the Printer Function When the user lacks privileges to perform an operation Message Cause Solution "No response from the A timeout occurred while Check the status of the server. server. Authentication has connection to the server was failed."...
  • Page 258 9. Troubleshooting Message Cause Solution "Information for user The user name for LDAP was For details about user authentication, authentication is already already registered in a see "Configuring User Authentication", registered for another user." different server with a Security Guide. different ID, and a duplication of the user name occurred due to a switching...
  • Page 259 Messages Displayed When You Use the Printer Function Message Cause Solution "Compressed Data Error" The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly.
  • Page 260 9. Troubleshooting Message Cause Solution "I/O buffer overflow" An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine.
  • Page 261: Messages Displayed When You Use The Scanner Function

    Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
  • Page 262 9. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again. For details about been exceeded.
  • Page 263 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner journal is full. "Print & Delete Scanner Print or delete Scanner Journal. For Please check Scanner Journal" in [Scanner details about Scanner Features, see Features." Features] is set to [Do not "General Settings", Scan.
  • Page 264 9. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
  • Page 265 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
  • Page 266 9. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
  • Page 267 Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings.
  • Page 268 9. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
  • Page 269 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When the WSD scanner function cannot be used Message Cause Solution...
  • Page 270 9. Troubleshooting Message Cause Solution "Could not send the data A time out occurred when • Reduce the number of originals, because the PC timed out WSD Scanner was used. and then scan again. before it was sent." Time outs occur when too •...
  • Page 271: Messages Displayed On The Client Computer

    Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot write on the The memory storage device • Check to see if the memory memory storage device. is faulty, or the file name storage device is defective. Check the memory storage contains a character that •...
  • Page 272 9. Troubleshooting Message Cause Solution "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid. and then enter them correctly.
  • Page 273 Messages Displayed When You Use the Scanner Function Message Cause Solution "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
  • Page 274 9. Troubleshooting Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: •...
  • Page 275 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner connect to the network again. function is being used such •...
  • Page 276 9. Troubleshooting Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
  • Page 277 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool.
  • Page 278: When Other Messages Appear

    9. Troubleshooting When Other Messages Appear Message Cause Solution "Firmware update will start. Automatic firmware update • If you want to start the firmware Press [OK]. It will start is enabled and it is the time update, press [OK], or configure automatically after 30 for an automatic update.
  • Page 279: When There Is A Problem Scanning Or Storing Originals

    When Other Messages Appear Message Cause Solution "Following output tray is full. The output tray is full. Remove paper from the output tray to Remove paper." resume printing. Press [Continue] on the display panel to resume printing. When using the multi-folding unit, the number of sheets per copy paper stack differs depending on the paper type and fold type.
  • Page 280: When The Home Screen Cannot Be Edited (When Using The Standard Operation Panel)

    9. Troubleshooting Message Cause Solution "Captured file exceeded The maximum number of Reduce the number of pages in the max. number of pages per pages per file has been transmitted file, and then resend the file. Cannot send the exceeded. file.
  • Page 281: When The Address Book Is Updated

    When Other Messages Appear When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
  • Page 282: When Data Cannot Be Sent Due To A Problem With The Destination

    9. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to either an e-mail destination transmission, press [Select].
  • Page 283 When Other Messages Appear Message Cause Solution "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see "...
  • Page 284: When Problems Occur While Logging In

    9. Troubleshooting When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see "Basic correct. Authentication", Security Guide. "Authentication has failed."...
  • Page 285 When Other Messages Appear Message Cause Solution "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still displayed, the the server status." has failed. network may be busy. •...
  • Page 286 9. Troubleshooting...
  • Page 287: 10. Information For This Machine

    10. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
  • Page 288 10. Information for This Machine • The default period the machine waits before entering Low Power mode is 15 minutes. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when the [Energy Saver] key is pressed, it enters Sleep mode to further reduce its electrical consumption.
  • Page 289: User Information On Electrical And Electronic Equipment (Mainly Europe)

    Information on Environmental Regulations Type 1 Type 2 Time of switch into Low Power mode 15 minutes 15 minutes Time of switch out from Low Power 31.7 seconds 32.8 seconds *1*2 mode Reduced electrical consumption in 0.76 W 0.75 W Sleep mode Time of switch into Sleep mode 60 minutes...
  • Page 290: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only) (Mainly Europe

    10. Information for This Machine The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling.
  • Page 291: Environmental Advice For Users (Mainly Europe)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
  • Page 292: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America

    10. Information for This Machine Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
  • Page 293: Index

    INDEX Copier..............Copy..............65, 93 2 Sided Print............Copy connector............. Copy orientation......... 100, 101 Copy tray............... A3/11 × 17 tray unit........31, 167 Counter key............Adding toner............Creating a shared folder........Address Book..... 13, 137, 139, 140, 145, 147 Custom size paper........109, 110 ADF..............
  • Page 294 Front cover............. Multi bypass banner sheet tray......Function Compatibility........Multi-folding unit........31, 35, 37 Function keys............Names of Major Features........Hold Print..............Number keys............Home key............... Home screen..........15, 47, 48 OCR unit..............How to Read the Manuals........One-Sided combine........... Options..............
  • Page 295 Region B..............Two-Sided combine..........Registering destinations......... Two-sided paper..........Reset key..............Two-sided printing..........Running out of toner..........Unauthorized copy prevention......Sample Copy key..........Upper right cover..........Sample Print............Used toner............Scan Settings............User certificate............. Scan to E-mail............User Code Authentication........Scan to Folder..........User Tools key............
  • Page 296 MEMO...
  • Page 297 MEMO...
  • Page 298 MEMO D260-7012...
  • Page 299 © 2016...
  • Page 300 D260-7012...

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