Fi System Troubleshooting; Customer Complaint Analysis - Suzuki GW250 Service Manual

FI SYSTEM TROUBLESHOOTING

CUSTOMER COMPLAINT ANALYSIS

Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this
purpose, use of such an inspection form such as following will facilitate collecting information to the point
required for proper analysis and diagnosis.
EXAMPLE: CUSTOMER PROBLEM INSPECTION FORM
User name:
Date of issue:
Malfunction indicator
lamp condition (LED)
Malfunction display/code
(LCD)
Difficult Starting
No cranking
No initial combustion
No combustion
Poor starting at
cold warm
(
Other
Poor Idling
Poor fast Idle
Abnormal idling speed
( High Low) (
Unstable
Hunting ( r/min to
Other
OTHERS:
Model:
Date Reg.
Always ON Sometimes ON
User mode: No display
Dealer mode: No code
PROBLEM SYMPTOMS
always)
r/min)
r/min)
VIN:
Date of problem:
Always OFF
Malfunction display (
Malfunction code (
Poor Driveability
Hesitation on acceleration
Back fire/ After fire
Lack of power
Surging
Abnormal knocking
Engine rpm jumps briefly
Other
Engine Stall when
Immediately after start
Throttle valve is opened
Throttle valve is closed
Load is applied
Other
FI SYSTEM DIAGNOSIS 4-21
Mileage:
Good condition
)
)