Cordless Headset Troubleshooting - AT&T SB67030 System Administrator Manual

AT&T SB67010 Gateway, SB67030 Deskset System Administrator's Guide
For more information about the corrective actions recommended in this troubleshooting section, see the "AT&T TL7600
Cordless Headset User's Guide".
Symptom
Headset does not work at all.
The light on the Headset is
orange/blue and the Headset
does not work.

Cordless Headset Troubleshooting

Probable Cause
There is no power to the device.
The Headset is not registered.
C H
ORDLESS EADSET
Confirm the battery is installed and charged
correctly.
Place the Headset into the accessory Charger.
Ensure the Charger is securely plugged into an
outlet not controlled by a wall switch.
If the battery is completely depleted, it can take up
to 10 minutes to charge the battery. In this case,
the ON/OFF LED will remain off and you will not be
able to use the device. After 10 minutes of
charging, try pressing the ON/OFF key on the
Headset or the HEADSET key on the Deskset to
wake it up.
If the Headset is registered, the light should be
blue.
If the Headset light is flashing orange and blue, it
needs to be registered to a Deskset.
132
T
ROUBLESHOOTING
Corrective Action