Cordless Handset Troubleshooting - AT&T SB67030 System Administrator Manual

AT&T SB67010 Gateway, SB67030 Deskset System Administrator's Guide
For more information about the corrective actions recommended in this troubleshooting section, see the "AT&T SB67040
Cordless Accessory Handset User's Guide".
Symptom
Handset does not work at all
(LCD is black).
Extension number does not
match the Deskset.

Cordless Handset Troubleshooting

Probable Cause
There is no power to the device.
The Handset has been registered
to another Deskset.
C H
ORDLESS ANDSET
Confirm the battery is installed and charged
correctly.
Place the Handset into the accessory Charger. Ensure
the Charger is securely plugged into an outlet not
controlled by a wall switch.
If the battery is completely depleted, it can take up
to 10 minutes to charge the battery before the low
battery icon displays on screen.
1. Check the Deskset to see if a Handset has been
registered. If so, deregister it. On the Deskset, press
MENU -> User Settings -> Cordless Settings ->
Handset -> DeReg.
2. Deregister your Handset (On the Handset, press
OPTIONS -> Settings -> Deregister).
3. Start the registration process again.
127
T
ROUBLESHOOTING
Corrective Action