TROUBLESHOOTING
INFORMATION
The FortiFone-450i/FortiFone-550i phone provides the means to quickly view the network parameters (IP
address, default gateway address, and subnet-mask), server IP addresses (SIP servers, TFTP server, and SNTP
server), results of the last file download attempt, boot version, and hardware and firmware version. This
information may be useful if calling Fortinet Support.
•
Press the
button, then select 8. Information.
•
Press the Up or Down softkeys to scroll through the parameters.
FortiFone-550i screen
•
Press the
button to exit the menu.
F O R T I F O N E - 4 5 0 i A N D F O R T I F O N E - 5 5 0 i T E L E P H O N E U S E R G U I D E
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