Table of Contents
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Table of Contents
Related Manuals for Fortinet FortiFone
Summary of Contents for Fortinet FortiFone
- Page 1 FortiFone QuickStart Guide ™ for FON-450i/460i and FON-550i/560i...
- Page 2 FortiGate , and FortiGuard , are registered trademarks of Fortinet, Inc., and other Fortinet names herein may also be trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance metrics contained herein were attained in internal lab tests under ideal conditions, and performance may vary.
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Page 3: Table Of Contents
FCC Compliance Statement ..........15 Canadian Compliance Statement ........15 European Union Declarations of Conformity ....16 Product Safety Instructions ............ 16 E-911 and use with Multi-Line Telephone Systems ....16 Privacy ..................16 Limited Warranty ..............17 Contents FortiFone™ QuickStart Guide... -
Page 4: Introduction
(10/100 on FON-450i/550i) Lets you share a connection with your computer. • Inline PoE support eliminates the need for power adapters. • Ability to add two FortiFone FF-50e expansion modules for an additional 24 keys.* • Optional Bluetooth module compatible with supported headsets.* ®... -
Page 5: About This Guide
This guide describes how to set up your phone for use with FortiVoice and a brief overview of features. For detailed instructions, download the user guide from http://docs.fortinet.com. Figure 1: FON-450i/460i Front (above) / FON-550i/560i Front (below) Introduction FortiFone™ QuickStart Guide... - Page 6 Volume control — adjust ring, headset, handset, and speaker volume. Transfer — transfer a call. Hold/Retrieve — place or retrieve a call on hold. Mute — mute and unmute the microphone during calls. Speakerphone — engage the speakerphone and hang up after the call. Introduction FortiFone™ QuickStart Guide...
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Page 7: Flexible Key States
Flashing approximately once ringing every 1/2 second Line/extension/queue On solid in use Line/extension/queue Flashing approximately once on hold every second Extension/line not Red/yellow Alternating red and yellow registered Do not disturb (DND) Yellow On solid enabled Introduction FortiFone™ QuickStart Guide... -
Page 8: Display Layout
Bluetooth connected. Indicates a headset is connected to the FON-550i. When blinking rapidly, the phone is searching or attempting to pair or disconnect a headset. When blinking slowly, the Bluetooth headset is in use. Introduction FortiFone™ QuickStart Guide... -
Page 9: Installation
Figure 2: Phone connections Wiring Chart Connect the LAN port to the network with the provided Ethernet cable. Optionally connect your desktop PC to the PC port on the phone with an Ethernet cable (not supplied). Installation FortiFone™ QuickStart Guide... -
Page 10: Attaching The Stand
2. Align the tabs on the stand with the notches in the base of the phone. 3. Push the stand upward in the slot as far as it can go until properly attached. Figure 3: Installing the foot stand 55° angle 30° angle Installation FortiFone™ QuickStart Guide... -
Page 11: Wall Mounting
• Remove the handset hook from the phone as shown in the figure below (illustration a). Reverse the hook and re-install so that the hook catches the groove in the handset receiver (illustration b). • Complete all wiring. Figure 4: Wall mount installation Installation FortiFone™ QuickStart Guide... -
Page 12: Provisioning The Phone
4. From the Firmware Update menu, select 2. TFTP Server Address. 5. Enter the Public IP address or FQDN of your FortiVoice system. Press the OK softkey. 6. Press the button to exit the configuration then press the Yes softkey to reboot the phone. Installation FortiFone™ QuickStart Guide... -
Page 13: Advanced Configuration
23646. For information on the web interface, refer to the phone’s user guide. Advanced Configuration For further instructions on how to personalize your phone, refer to its user guide found here: http://www.fortivoice.com/support/documentation/phones/index.html. Installation FortiFone™ QuickStart Guide... -
Page 14: Using Your Phone With Fortivoice
Press the flashing key associated with the call in the queue. Otherwise, dial to retrieve the next caller in your queue. Answer FortiVoice call waiting Press the Answer softkey or press the flashing line appearance key. Using your Phone with FortiVoice FortiFone™ QuickStart Guide... - Page 15 Press the programmed Intercom or Group Page key + <extension> + Dial softkey. Otherwise dial (Intercom) or (Paging) + extension Attach account code to last call At dial tone, dial . When prompted, enter <Account code> . CDR logging must be active. Using your Phone with FortiVoice FortiFone™ QuickStart Guide...
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Page 16: Voicemail
Forward message Delete message Save message Skip to next message Updating the Firmware Update the firmware in the phone system Management software. Go to Tools > Update Phones and follow the instructions. Using your Phone with FortiVoice FortiFone™ QuickStart Guide... -
Page 17: Troubleshooting
1. Check the handset/headset connections a call 2. Make sure the phone is properly registered with the phone system. 3. Check network connections and firewall settings at the phone system location if using as an external extension. Troubleshooting FortiFone™ QuickStart Guide... -
Page 18: Regulatory And Safety Notices
This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Regulatory and Safety Notices FortiFone™ QuickStart Guide... -
Page 19: European Union Declarations Of Conformity
European Union Declarations of Conformity Fortinet declares that the equipment specified in this document, which bears the “CE” mark, conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (R&TTE 1999/5/EC) including, • Electromagnetic Compatibility Directive (89/336/EEC) and • Low Voltage Directive (73/23/EEC) The product fulfills the essential requirements of the harmonized standards shown above. -
Page 20: Limited Warranty
• In North America, please call 1-866-648-4638 for further information. • Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase. Limited Warranty FortiFone™ QuickStart Guide...