Appendix B: Installation Troubleshooting; Troubleshooting Media Server Hardware Installation - Avaya S8400 Installing And Configuring

Appendix B: Installation troubleshooting

This section provides some simple strategies for troubleshooting an installation of a media
server. It focuses on possible problems when

Troubleshooting media server hardware installation

●
Troubleshooting configuring the media server hardware
●
Troubleshooting the installation of license files and Avaya authentication files
●
Troubleshooting media server hardware installation
.
Troubleshooting media server hardware installation
Problem
No power to the
UPS
No power to the
media server
SIPI LEDs flash
Installing and Configuring the Avaya S8400 Media Server
Possible solution
Make sure the UPS is plugged into the outlet.
●
Make sure the outlet has power.
●
See the user guide that comes with UPS for other solutions.
●
Make sure the circuit pack is seated.
●
Make sure the media gateway is plugged into the UPS.
●
Make sure the UPS has power.
●
Make sure it is in the correct slot: (slot 1 for G650 Media Gateway,
●
slot 2 for G600 Media Gateway, Tone-Clock slot for all others).
Ping SIPI from server.
●
Ping server from SIPI (it is connected to the Services port on the
●
SIPI).
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on page 84
February 2006
on page 86
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