Appendix B: Troubleshooting An Installation; Installing The Media Server Hardware - Avaya S8700 Series Installing And Configuring

Appendix B: Troubleshooting an installation

This section provides some simple strategies for troubleshooting an installation of a media
server. It focuses on possible problems when

Installing the media server hardware

●
Configuring the media server hardware
●
Installing the license and Avaya authentication files
●
Installing the media server hardware
The media server hardware includes the
Media server(s)
●
Ethernet switch
●
Uninterruptible power supply (UPS)
●
TN2312BP IP Server Interface circuit pack
●
.
Problem
No power to the UPS
No power to the Ethernet switch
No power to the media server
on page 105
on page 106
on page 108
Solution
- Make sure the UPS is plugged into the outlet.
- Make sure the outlet has power.
- See the user's guide that comes with UPS for other
solutions.
- Make sure the Ethernet switch is plugged into the UPS
or outlet.
- Make sure the UPS or outlet has power.
- See the user's guide that comes with the Ethernet switch
for other solutions.
- Make sure the media server is plugged into the UPS.
- Make sure the UPS has power.
- S8700: Open the door on the front of the media server
and push the power button.
- S8710: Push the power button on the front of the media
server.
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