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9
9.1
Main Messages and Their Remedies
Message
A malfunction was detected.
Please call your technical
representative and provide the
code listed below:
Please add toner.
The PC Drum needs to be
replaced.
Call your technical representative.
The Imaging Unit needs to be
replaced.
Call your technical representative.
Stapler empty.
Replace Staple Cartridge.
Re-insert the following number of
document pages: OO
Cannot XXXXXXXX (not enough
free memory). Press Start to
resume.
This mode cannot be selected with
XXXXXXXX.
Pause.
Properly close the section(s)
indicated by the arrow(s).
9-2
9.1 Main Messages and Their Remedies
Cause
The machine malfunctioned
and is unable to print.
Since the toner has run out, the
machine is unable to make
copies.
Since the drum unit has
reached the end of its service
life, the machine is unable to
make copies.
Since the imaging unit has
reached the end of its service
life, the machine is unable to
make copies.
The staples ran out.
The time to perform a periodic
inspection on the machine has
arrived.
After clearing a paper misfeed,
it is necessary to reload certain
pages of the document that
have already been fed through
the duplexing document feeder.
Since the memory is full, no
more pages can be scanned.
Functions that cannot be used
together are selected.
When making 2in1 copies, the
second document page could
not be scanned while scanning
manually.
The door or cover indicated by
the arrow is open.
Di2010f/Di2510f/Di3010f/Di3510f
Remedy
Inform your service
representative of the code
displayed on the touch panel.
Replace the toner bottle.
("When the Message "Please
add toner." Appears" →
page 8-2)
Contact your service
representative.
Contact your service
representative.
Replace the staple cartridge.
("When the Message "Stapler
empty." Appears" → page 8-6)
Contact your service
representative.
Touch
to display the code.
When contacting the service
representative, inform them of
the code.
Load the indicated document
pages into the duplexing
document feeder.
Print pages or delete queued
jobs to clear some of the
memory.
Make copies using only one of
the functions.
Position the second document
page or press [Finish].
Make sure that all doors and
covers are properly closed.
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