Installing The License And Avaya Authentication Files - Avaya S8710 Installing And Configuring

Problem
No "V" on IPSI LED
"V" on IPSI LED is not filled in
Get alarm when first connect to IPSI
Get "Anonymous memory" message
when placing flashcard into PCMCIA
drive

Installing the license and Avaya authentication files

Problem
Cannot get files from RFA site
License file will not install
Media server is in no license mode
Cannot use administration commands
ASG does not work
Installing and Configuring the Avaya S8700 or S8710 Media Server
June 2004
Installing the license and Avaya authentication files
Solution
- IPSI is not connected to Ethernet switch or network. Connect cable
to bottom port on IPSI faceplate and to the Ethernet switch or the
customer's network.
- Make sure port on Ethernet switch assigned to that IPSI is enabled.
- IPSI does not have an IP address assigned to it.
- IPSI has not been administered.
- IPSI does not have current firmware. Upgrade firmware.
- S8700: Flashcard may be faulty; replace it.
Solution
- Provide the correct SAP number.
- Provide the serial number for the reference IPSI
- Make sure there are not two license files on the server. If so, delete
one of them.
- May have corrupt file. Download file again from RFA site.
- Upload using binary mode.
- Normal situation when license file is first installed because it cannot
see the IPSIs; they do not have IP addresses yet.
- After 30 minutes, license has not located reference IPSI. In a SAT
session, type
reset system 1
clock.
- May be in No License Mode because 30-minute timer has lapsed. In
a SAT session, type
reset system 1
minute clock.
- Re-install Avaya authentication files.
Troubleshooting an installation
and press Enter to reset the 30-minute
and press Enter to reset the 30-
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