Enclosure-Related Problems; Hardware Installation Problems - 3Ware 9650SE-2LPML User Manual

Enclosure-Related Problems

Hardware Installation Problems

www.3ware.com
An LED is blinking red on the 3ware Sidecar.
A blinking red LED on the 3ware Sidecar indicates that there is a "predicted
fault" on the drive in that slot.
This can result from a number of different factors, include a SMART error,
read error, or cable error. The drive has not failed yet, but may fail soon.
For additional information about the LED indicators on the 3ware Sidecar, see
"Enclosure LED Status Indicators" on page 135.
Two common problems during hardware installation are listed below. For
details related to other issues, check the 3ware KnowledgeBase:
www.3ware.com/KB/kb.asp.
The 3ware BIOS screen never appears
• The 3ware RAID controller may not be installed properly. Reinstall the
hardware and reboot.
• The motherboard may be functional, but may not be compatible. Please
check the Motherboard Compatibility List on the 3ware website at
www.3ware.com/products/compatibility.asp
has been tested by 3ware. If you have a different type of motherboard
available, you may want to test the controller in it to see if the 3ware
BIOS screen appears.
• The motherboard's BIOS may need to be upgraded. Check the web site of
the motherboard manufacturer to download and install their latest BIOS.
• The motherboard may not be functional.
• Use a different PCI slot. If you are using a PCI riser card, try installing it
directly. Some riser cards are not compatible with certain motherboards.
• You may not have the latest 3ware firmware and driver. To see what
version you have, see "Determining the Current Version of Your 3ware
Driver" on page 163.To download the most recent software, see
www.3ware.com/support/download.asp.
Need to boot from a non-3ware device without changing the boot
order
If the operating system is installed on a 3ware unit, you can temporarily
bypass the 3ware BIOS and prevent the OS from booting from that unit by
pressing Alt-b. This saves the step of changing the boot order in the
motherboard BIOS and 3BM and having to change it back again.
Problems and Solutions
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