QMS Magicolor WX User Manual page 206

2 Open the transfer unit.
Grasp it in the center by the green handle and pull it toward you
and down.
» Note: To avoid damage to the rollers, always remove jammed
media gently. Also, toner images on the media aren't fused (set),
which means toner is still loose. Avoid getting toner on your
hands and clothes while removing the jammed media. If you
accidentally get toner on your hands or clothes, lightly dust off as
much as possible. If some toner remains, use cool, not hot water,
to rinse it off your hands or washable clothing.
3 Remove the jammed media if the media is around the drum
by using the following procedure. Otherwise, skip to step 4.