QMS Magicolor WX User Manual page 196

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This message . . .
DOWNLOADING ERROR
PRESS CANCEL
DOWNLOADING NEW
KERNEL
ENGINE ERROR xx
ENGINE ERROR E0
ENGINE ERROR E3
ENGINE ERROR E9
ENGINE ERROR F5
ENGINE ERROR H x
means . . .
An error has occurred in the system software
download procedure. Press the Cancel key on
the printer control panel, and restart the
download procedure. If this error appears
again, call for service.
The kernel is being downloaded during the
system software downloading process.
If any ENGINE ERROR message displays,
other than the ones listed immediately below,
refer to "Service Call Messages" on page 7-17.
There may be a media inner jam. See
"Clearing Inner Jams" on page 7-21. If the
message still displays in the message window
after you check for media jams, call for service.
The drum may not be firmly seated. See
"Reseating the Drum" on page 7-32. If the
message still displays in the message window
after you reseat the drum, call for service.
The OPC belt cartridge may be installed
incorrectly, or the sensors on the belt (the two
black rectangles located on the left side of the
belt) may be dirty. Remove the OPC belt
cartridge, wipe the sensors with a soft, dry,
lint-free cloth, and then reinstall it. If the
message still displays in the message
window, replace the OPC belt. (See chapter
5, "Maintenance.")
The printer needs to be thoroughly cleaned.
Follow the complete cleaning procedure in
chapter 5, "Maintenance." If the message still
displays in the message window after you
clean the printer, call for service.
The fuser unit may be loose. Remove the fuser
unit and then reinstall it, following the
instructions in chapter 6, "Repacking the
Printer." If the message still displays in the
message window after you reinstall the fuser
unit, call for service.

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