Xerox phaser 2135 Advanced Features And Troubleshooting Manual page 109

Troubleshooting
Printer Operation Problems (cont'd.)
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PostScript commands
are printed instead of
the PostScript job.
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A PostScript or PCL
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job fails to print.
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96
Make sure that the software application you are using to create
your job is configured properly. Refer to your software
documentation.
The job sent to the printer might have included an incorrect
header, and therefore, not have indicated that a PostScript job
was being sent.
Check your software to make sure you are using the correct
printer driver.
Set the Print Errors item in the Print PostScript Menu to On
and resend the job.
If an error page prints, there is a problem in the PostScript
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coding. The error page contains vital information. Retain
the page and check the support links at:
www.xerox.com/officeprinting
assistance.
If an error page was not printed, the printer may require
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additional memory to process the job.
Verify that the port is set to Auto or PostScript.
Check that you are using the correct printer driver.
For a PostScript job, set the Print Errors item in the PostScript
Menu to On and resend the job.
If an error page prints, there is a problem in the PostScript
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coding. The error page contains vital information. Retain
the page and check the support links at:
www.xerox.com/officeprinting/infoSMART for further
assistance.
If an error page was not printed, the printer may require
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additional memory to process the job.
For a PCL job, do the following:
Check prints for PCL errors.
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If you have written your own PCL code, check your PCL
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manual for solutions.
If there is no error message, resend the job.
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If you are still receiving error, call support for further
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assistance.
for further
/infoSMART
Phaser 2135 Color Printer