Xerox PHASER 5400 Advanced Features And Troubleshooting Manual page 107

Error Description and corrective action
NV Memory Fail Nonvolatile memory on the printer controller has failed and printing cannot
Power Off/On resume.




Offline The printer is offline, not in menu mode, and without any fault conditions.
(Offline does not mean the printer is disconnected from a host. It means page
formatting and printing are halted.)




Open Rear Tray Dr


Clear Paper Path


Open Stacker Door Follows a paper jam at the Stacker Bin.
Clear Paper Path




PCL The current PCL job cannot print, because it exceeds available memory.
Out of Memory




Paper Jam- A paper jam has occurred inside the top cover.
Open Top Cover


Paper Size Jam- The size of the paper fed into the printer was not the size expected by the
Open Rear Cover printer, causing a jam.








Please Wait... An operation that takes time is proceeding.


Power Saver On No print jobs have been received for the set period of time for the Power
Saver, so the printer has set itself to lower power mode.


Press Menu Appears when in the menu system and you selected the Password menu but
there are no secure or proof jobs in the job queue.




Print Cartridge The print cartridge is not a Xerox manufactured print cartridge for this
OEM ID Mismatch printer.


Advanced Features and Troubleshooting Manual
Power OFF and ON the printer.
If the problem persists, contact your Customer Support Center.
To put the printer online, press the On Line key (labeled 0).
To select menus, press the Menu keys (labeled 1 or 5).
Open rear tray door of the 2000-Sheet Feeder and remove the paper jam.
Close all covers and trays, then refer back to the control panel for further
messages.
The jam access door on the back of the Stacker Bin must be opened and
paper removed from the paper path.
Close all covers and trays, then refer back to the control panel for further
messages.
Split the job into smaller jobs.
Install additional memory.
Open the printer's top cover, then refer back to the control panel for further
messages.
Load any tray with the size requested in the job printing.
Check the Multi-sheet Bypass Feeder size menu to confirm that the setting
reflects the size currently loaded in it.
Check that the paper side guides are adjusted to the paper stacks in all
trays.
Open the printer's rear cover, then refer back to the control panel for
further messages.
Please wait until the operation finishes.
As soon as it receives the next print job, the printer returns to regular power
mode.
Press the Menu keys (labeled 1 or 5) to access another menu.
Press the On Line key (labeled 0) to exit the menu system.
Replace with the correct print cartridge.
Control Panel Messages
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