9. Troubleshooting
Messages
"Clear Misfeed(s) in ADF."
"Error has occurred in the
scanner driver."
"Error has occurred in the
scanner."
"Fatal error has occurred in the
scanner."
202
Causes
A paper misfeed has occurred
inside the ADF.
An error has occurred in the
driver.
The application-specified scan
conditions have exceeded the
setting range of the machine.
An unrecoverable error has
occurred on the machine.
Solutions
• Remove the jammed
originals, and then insert
them again. For details
about jammed paper, see
"Removing Jammed
Paper", Troubleshooting
.
• When a misfeed occurs,
replace the jammed
originals.
• Check whether the
originals are suitable to be
scanned by the machine.
• Check whether the network
cable is connected
correctly to the client
computer.
• Check whether the Ethernet
board of the client
computer is recognized
correctly by Windows.
• Check whether the client
computer can use the
TCP/IP protocol.
Check whether the scanning
settings made with the
application exceed the setting
range of the machine.
An unrecoverable error has
occurred in the machine.
Contact your service
representative.