Ricoh Pro 8100s User Manual page 200

9. Troubleshooting
Messages
"The entered file name contains
invalid character(s). Enter the
file name again using any of the
following 1 byte characters. " 0
to 9 " , " A to Z " , " a to z " , " . -
_""
"The program is recalled.
Cannot recall the destination(s)
for which access privileges are
required."
"The program is recalled.
Cannot recall the destination(s)
that is deleted from the address
book."
"The program is recalled.
Cannot recall the folder
destination(s) with protection
code(s)."
When documents cannot be scanned properly
Messages
"All the pages are detected as
blank. No file was created."
192
Causes
The file name contains a
character that cannot be used.
The program contains a
destination for which the
currently logged-in user does
not have permission to view.
The destination stored in the
program could not be called
because it was deleted from the
address book.
Destinations registered in the
program contain a folder
destination for which the
protection code is set.
Causes
No PDF file was created
because all the pages of the
scanned original were detected
as blank when [On] is specified
for [Delete Blank Page] in [OCR
Settings].
Solutions
Check the file name specified at
the time of scanning. The file
name specified in the Sending
Scan Files to Folders function
cannot contain the following
characters:
\ / : * ? " < > |
The file name cannot start or
end with a period ".".
For details about how to set
permissions, see Security Guide
.
Enter the destination directly to
send data separately.
A destination for which the
protection code is set cannot be
called by the program. Cancel
the protection code setting or
send scanned files to the
destination separately.
Solutions
• Check whether the original
is set upside down.
• Change [OCR Scanned
PDF: Blank Page
Sensitivity] in [Scanner
Features] to "Sensitivity
Level 1".