Ricoh Pro 8100s User Manual page 172

9. Troubleshooting
Problems
The function does not run or
cannot be used.
Paper is bent.
The print image is not properly
positioned on the paper.
The print image is not properly
positioned on the paper.
Fold
Problems
Wrinkling occurs when Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied.
When you print Z-folded paper,
the machine indicates that the
output tray is full even though
the amount of output paper on
the tray is less than the stack
capacity.
The multi-folding unit outputs
sheets with creased edges when
Gate Fold is applied.
164
Causes
The function cannot be
performed while the Address
Book is being backed up from
Web Image Monitor or other
tools running on the computer.
Paper may be bent when it is
ejected from the finisher upper
tray.
The machine has not detected
the paper type and/or width
correctly.
The print position is not aligned
properly.
Causes
Wrinkling can occur if Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied to B4 JIS
(Japanese Industrial Standard)
1
, A3 , 8 / " 14" , 11"
2
17" , 12" 18" , 8K , or
larger sizes of paper.
The Z-fold support tray is not
set.
The paper is curled.
Solutions
Wait a while. When the
Address Book backup is
complete, the function will be
performed.
Change the output tray to the
finisher shift tray.
Contact the machine
administrator or your service
representative.
Contact the machine
administrator or your service
representative.
Solutions
When applying Gate Fold,
Letter Fold-in, or Letter Fold-out
to paper larger than A4, we
recommend you enable image
reduction and use paper no
larger than A4 .
Set the Z-fold support tray for
finisher or multi-folding unit. For
details about how to add the Z-
fold support tray, see
"Finishing", Copy/ Document
Server .
• Remove the paper, and
then reload it upside
down.
• Remove the paper, and
then reload it in the
opposite direction.