Ricoh Pro 8100s User Manual page 170

9. Troubleshooting
Problems
Misfeeds occur when printing to
envelopes.
When printing to envelopes, the
envelopes may be fed in
together, or the envelopes may
not be fed.
Cannot print in duplex mode.
162
Causes
The envelopes are curled.
The envelopes are curled.
You have selected a paper tray
that is not set for duplex printing.
Solutions
Make sure you fully flatten
curled envelopes before you
load them. Do not stack
envelopes over the specified
limit for the paper tray. If
misfeeds still occur after the
envelopes have been flattened,
load envelopes on the tray one
at a time and print them
individually. For details about
how to load envelopes, see
"Envelopes", Paper
Specifications and Adding
Paper .
Make sure you fully flatten
curled envelopes before you
load them. Do not stack
envelopes over the specified
limit for the paper tray. If
misfeeds still occur after the
envelopes have been flattened,
load envelopes on the tray one
at a time and print them
individually. For details about
how to load envelopes, see
"Envelopes", Paper
Specifications and Adding
Paper .
Change the setting for "Apply
Duplex" in [Tray Paper Settings]
to enable duplex printing for the
paper tray. For details about
setting "Apply Duplex", see
"Tray Paper Settings", Paper
Settings .