Altigen Call Detail Reporting Manual page 65

For altiware open edition (oe) release 4.6 and alticontact manager (acm) release 4.6
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Table 1: CDR Call Format
Database
Definition
Element
State when call is terminated
ExitState
Specification
[documented (HEX)] - [data output (Decimal)] - [exit state definition]
"0x0001" - 1 - Auto Attendant
"0x0002" - 2 - Ring No Answer
"0x0003" - 3 - Queue
"0x0004" - 4 - Voice Mail (no VM recorded)
"0x0005" - 5 - VM (VM recorded)
"0x0006" - 6 - Connect
"0x0007" - 7 - Logon
"0x0008" - 8 - Logoff
"0x0009" - 9 - All Trunks Busy
"0x000A" - 10 - No session
"0x000B" - 11 - VM Access
"0x000C" - 12 - Forward
"0x000D" - 13 - Transfer
"0x000E" - 14 - VM Notify
"0x000F" - 15 - WG Abandoned
"0x0010" - 16 - Park
"0x0011" - 17 - System Park
"0x0012" - 18 - Conference
"0x0013" - 19 - Call Monitor
"0x0014" - 20 - Transfer Cancel
"0x0015" - 21 - Call Redirect
"0x0016" - 22 - Call Pick Up
"0x0017" - 23 - Dial Cancel
Records and Data Schema
Type
Specification
ULONG
(see boxed
inset)
CDR Manual 57

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