Altigen Call Detail Reporting Manual page 17

For altiware open edition (oe) release 4.6 and alticontact manager (acm) release 4.6
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• Exact - retrieves records that exactly match the field value entered
• Like - retrieves records that begin with the field value entered
• Pat - retrieves records that contain the field value in any part of the
extension/trunk digits.
Example: "252" is the Callee value entered in the blank field. If exact
is selected, any record with only "252" in the Callee field is retrieved.
If like is selected with this value, any records where "252" begins the
Callee field (e.g. 252-9712, 252-9713) is retrieved. If pat is selected
with this value, any records with "252" in any part of the Callee field
is retrieved (e.g: 252-9712, 946-2525).
4.
In the search criteria fields, enter data for DNIS, Tenant, or Acct
Code as desired.
Use the drop down lists (located to the right of the DNIS, Tenant and
Acct Code value fields) to further define the value match for your
record search:
• Exact - retrieves records that exactly match the field value entered
• Like - retrieves records that begin with the field value entered
• Pat - retrieves records that contain the field value in any part of the
DNIS/Tenant/Acct Code digits.
5.
Select to Sort by:
• Date/Time—sorts day-by-day (or hour-by-hour if you select Today
as the time range for the search).
• Extension—sorts by extension.
• Trunk—sorts by trunk.
• N/A—search without sorting, retrieves total number of records.
Note: For faster searching, using N/A to sort records is
recommended.
(For example, when you search for Connected Calls, the time range
as "Today," and sorting by N/A, CDR will retrieve the total number
of connected calls for "today."
Note:
If the time range for the search is less than 1 day, and Date/Time is
selected for Sort by, CDR will list records hourly. If time range for
the search is longer than 1 day, and Date/Time is selected for Sort
by, CDR will list records daily.
Using CDR Search
CDR Manual 9

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