Alcatel-Lucent OmniTouch Administration Manual page 300

Alert/Alarm Impact
MUX-7001 Service offered
by the
General
component is
Alarm/Alcatel-
unavailable.
Lucent Server
Alarm
NTP-3001 Service offered
by the
General
component
Alert/Alcatel-
was
Lucent Server
temporarily
Alert
unavailable.
NTP-7001 Service offered
by the
General
component is
Alarm/Alcatel-
unavailable.
Lucent Server
Alarm
Severity Description
Critical This alarm is raised if the
SIP Multiplexor
experiences a reset and has
not yet properly restarted.
Minor This alert is raised if the
NTP/time server service
experiences a reset.
Major This alarm is raised if the
NTPO/time server service
experiences a reset and has
not yet properly restarted.
Instance Action
SIP multiplexor Call Customer Support
restart again at ' . immediately if this
$date . ' Will not send service is currently in
more mail until use and the service does
server restarts not restart within 10
successfully' minutes. The SIP
subsystem is a critical
component of this
server. Pull THS and
TNS logs.
No NTP service. Check that the service
Restarting time is currently running
service at ' . $date . ' and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
This service is used to
keep time and date
correct. Critical in
stacked/redundant
environments.
Still no responding Call Customer Support
NTP connections. as soon as possible if
Restarting time this service is currently
service again at ' . in use and the service
$date . ' Will not send does not restart within
more mail until 10 minutes. This service
server restarts is used to keep the time
successfully' . ' and date correct.
Critical in
stacked/redundant
environments.