Viewing Active Media; Monitoring - Alcatel-Lucent OmniTouch Administration Manual

Monitoring

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In addition, the System Administrator has the ability to:
Drop individual legs (Drop Leg)
•
End the entire call (End Call).
•
Collect diagnostics data on a problematic call.
•
collection of one minute's worth of voice quality data, and downloads it to the System
Administrator's PC. This feature should only be used when requested by your customer
support representative. The support representative will use this data when assisting
with the diagnosis of audio quality issues.

Viewing active media

The
Active Media
To see media (calls; application sharing; video) that are
currently up on a particular server
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Click the
1
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Click the
2
E O
N D
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5 - 4
screen shows the call legs currently on a specific system.
tab.
Monitoring
item.
Active Media
S
F T E P S
Viewing active media
Collect call quality data
initiates a
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November 20, 2008