Alcatel-Lucent OmniTouch Administration Manual page 292

Alert/Alarm Impact
CAL-7001 Service offered
by the
General
component is
Alarm/Alcatel-
unavailable.
Lucent Server
Alarm
CDR-1001 Service offered
by the
General
component is
Alert/Alcatel-
now available.
Lucent Server
Alert
CDR-3001 Service offered
by the
General
component
Alert/Alcatel-
was
Lucent Server
temporarily
Alert
unavailable.
CDR-7001 Service offered
by the
General
component is
Alarm/Alcatel-
unavailable.
Lucent Server
Alarm
DBJ-1001 Service offered
by the
General
component is
Alert/Alcatel-
now available.
Lucent Server
Alert
DBJ-3001 Service offered
by the
General
component
Alert/Alcatel-
was
Lucent Server
temporarily
Alert
unavailable.
Severity Description
Critical This alarm is raised if the
CAL server service
experiences a reset and has
not yet properly restarted.
Informational This alert is raised if the
Call records server service
experiences a reset and has
returned to service.
Informational This alert is raised if the
Call records server service
experiences a reset.
Minor This alarm is raised if the
Call records server service
experiences a reset and has
not yet properly restarted.
This will effect CDR
output.
Informationall This alert is raised if the
DBJournal server service
experiences a reset and has
returned to service. This
service is used especially in
a redundant environment
to keep the databases in
synch.
Minor This alert is raised if the
DBJournal server service
experiences a reset. This
service is used especially in
a redundant environment
to keep the databases in
synch.
Instance Action
Outgoing call server Call Customer Support
restart again at ' . immediately if this
$date .' Will not send service is currently in
more mail until use and the service does
server restarts not restart within 10
successfully minutes. Pull all logs.
Call records server No immediate action
restart was finally required. Call Customer
successful at ' . $date . Support as soon as
' possible , if service is in
use and this reoccurs.
Call records server Check that the service
restart at is currently running
' . $date . ' and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Call records server Call Customer Support
restart again at ' . as soon as possible if
$date . ' Will not send this service is currently
more mail until in use and the service
server restarts does not restart within
successfully' . 10 minutes.
dbjournal server No immediate action
restart was required. Call Customer
finally successful Support as soon as
at ' . $date . ' possible , if service is in
use and this reoccurs.
dbjournal server Check that the service
restart at is currently running
' . $date . ' and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull dbjournal logs.