About Smartdevicemonitor (Sdm) - Ricoh GlobalScan Administrator's Manual

About SmartDeviceMonitor (SDM)

When the SmartDeviceMonitor for Client utility has been installed on the GlobalScan Server, you
will see a Status column with traffic light icons
Important:
•
See GlobalScan v3.1 Server Software Installation Guide
for Client Installation for instructions on installing SDM.
•
See B. Manage Status Detection, to follow.
The Serial Number field appears here as a read-only field, but
can be edited by clicking the associated [Configure] button.
The color of the traffic light icon indicates the MFD's condition, as outlined below. Note that you
can click on the icon to refresh the status of a specific MFD.
Traffic Light
Status
Normal; paper on platen glass; ADF is lifted up; Power Save mode
Green
Yellow Scanner application busy; scanner resource busy
Red ADF jam; ADF cover open; user maintenance; service call
Black Status cannot be obtained due to error or warning message or other
problem, such as:
Power off
Network connection is down or has errors
Server is not configured with proper DLLs for SNMP communication
Listed IP address does not respond to SNMP requests (may no longer
be an MFD)
Listed IP address cannot be a loopback address
IP address is blank, i.e., address was cleared or indeterminable
IP address belongs to a proxy server that is using private or
anonymous pass-through
on the Manage MFDs screen.
Appendix E: SmartDeviceMonitor
With installation of SmartDeviceMonitor, the
system will retrieve the Device Name from the
MFD upon reboot; the field is read-only. If the
Device Name cannot be retrieved, the MFD serial
.
number appears
MFD Condition
TM
GlobalScan v3.1
Administrator's Guide
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