Ricoh Aficio SP 3500SF Best Practices Manual
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Ricoh Aficio SP 3500SF Best Practices Manual

Microsoft print server environments
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Best Practices
Using Ricoh
Universal Printer Drivers (UPD)
In
Microsoft
Print Server Environments
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Summary of Contents for Ricoh Aficio SP 3500SF

  • Page 1 Best Practices Using Ricoh Universal Printer Drivers (UPD) Microsoft Print Server Environments...

  • Page 2: Table Of Contents

    SING ROUP OLICY DRIVER PRE-CONFIGURATION WITH PDE ..................7 UPGRADING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER TO A NEWER VERSION ..10 UNINSTALLING THE RICOH PCL6/PS UNIVERSAL PRINT DRIVER ........... 12 CITRIX SUPPORT ..........................13 FREQUENTLY ASKED QUESTIONS ....................15 KNOWN ISSUES ..........................

  • Page 3: Overview

    PCL6 UPD, PS UPD, and Print Server environments. It is intended to be a guide for use in the planning and pre-deployment stages of the Ricoh UPD. By reviewing this document thoroughly, you will greatly increase the success rate of deploying the UPD in your server environment and reduced the amount of client, server, and application issues that could affect the performance of the UPD.

  • Page 4: Setup

    4 Setup Ricoh recommends applying hotfixes associated with the Microsoft knowledge base (KB) articles listed below. Hotfixes could greatly increase printing performance! Hotfixes that are directly associated with Windows Server that may affect UPD printing. KB article 982728 - ”Windows cannot connect to printer” error message when you try to create a...

  • Page 5: Installing The Ricoh Pcl6/Ps Universal Print Driver

    5 Installing the Ricoh PCL6/PS Universal Print Driver Outlined below are several methods for installing product-specific drivers and the Ricoh Universal Print Driver (UPD) to a cluster environment. Ricoh recommends using the latest version of the Universal Print Driver, which can be found at http://ricoh- usa.com/services_and_solutions/universalprintdriver/universal_print_driver.aspx...

  • Page 6: Windows 7, Server 2008 R2

    Do not use existing ports created for other manufacturer's drivers. (Settings like Bidirectional support may be disabled when doing so. Create new ports for Ricoh devices and all other devices when you install them). Windows 7, Server 2008 R2 Step 1 Log in to Windows as an Administrator.

  • Page 7: Windows 7, Server 2008 R2 Using Group Policy

    6 Driver Pre-Configuration With PDE Many customers require company-wide default settings to be applied to all print queues. Ricoh PCL6 drivers, PCL6 Universal Drivers and PS Universal Drivers pre-configured using...
  • Page 8 Ricoh's Printer Driver Editor is a configuration tool for customizing printer driver settings to fit the needs of different environments or company policies. Customized print drivers can help support cost cutting or green initiatives by restricting the use of certain functions or forcing default print driver settings, such as black &...
  • Page 9 Please review the Post installation configuration and bidirectional communication verification section below. This could greatly increase printing performance! Post installation configuration bidirectional communication verification. Once the driver is installed and the queue is correctly configured, make sure that the “Update Now” button is working. Deselect a few options and make sure they are re-selected after “Update Now “...

  • Page 10: Upgrading The Ricoh Pcl6/Ps Universal Print Driver To A Newer Version

    7 Upgrading the Ricoh PCL6/PS Universal Print Driver to a newer version Ricoh recommends using the latest version of the Universal Print Driver, which can be found at http://ricoh- usa.com/services_and_solutions/universalprintdriver/universal_print_driver.aspx Please review the Key points to follow when upgrading the Ricoh PCL6/PS Universal Driver section below.
  • Page 11 A characteristic of a printer that has a driver that was added to a pre- existing non Ricoh UPD queue is the Print Processor may be set incorrectly. Updating the driver via the “New Driver Button”, does not change the print processor. The UPD PCL6, for example, has a Print processor of winprint and a data type to RAW.

  • Page 12: Uninstalling The Ricoh Pcl6/Ps Universal Print Driver

    Step 6 Click "Add" to install the new version of the x86 PCL/PS Printer driver. 8 Uninstalling the Ricoh PCL6/PS Universal Print Driver Ricoh recommends using the latest version of the Universal Print Driver, which can be found at http://ricoh-...

  • Page 13: Citrix Support

    Windows 7, Server 2008 R2 Step 1 Log in to Windows as an Administrator. Step 2 Close any open applications. Step 3 Open the "Devices and Printers" folder from the "Start" menu. Step 4 Delete the printer icon corresponding to the driver that is to be uninstalled.
  • Page 14 The PCL6 driver for Universal Print is Citrix Ready: http://www.citrix.com/ready/list/products?page=1&partnerPage=1&currentTab=pr oduct&h_zzPartners_Partner=ricoh&sortBy=Alpha&partnerSortBy=Alpha&bc=h_ zzPartners_Partner#RICOH Ricoh tests the PCL6 driver for Universal Print using the Citrix Printer Test Kits. The kits and more information are available at the following link: http://www.citrix.com/English/partners/programs/thirdLevel.asp?programID=1681 660&tlID=1860442 The following methods of Citrix printing are available:...

  • Page 15: Frequently Asked Questions

    Note: Printing using Citrix UPD is not supported officially because the Citrix UPD is not a driver created by Ricoh. The Citrix UPD uses EMF data. EMF data can cause a variety of errors, depending on the application used to print.

  • Page 16: Known Issues

    11 Known Issues [In General] * To avoid problems in general, make sure that there is plenty of free disk space. * With some applications (e.g. CorelDraw, Visio), complicated images may take a long time to print when the "Graphics Mode" is "Vector". For faster printing, choose "Raster"(Graphics Mode) on the "Print Quality"...
  • Page 17 The use of Edge to Edge Print with Non Reduction Booklet might result in anomalies. [Covers] in [Paper] Tab: Use of a different Paper Source for the cover setting might result in a paper mismatch error. This occurs if the cover is of a different paper size than the rest of the document.

  • Page 18: Fixes

    To avoid potential problems, the "Printing Preferences > Paper > Reverse Order" setting shouldn't be used with Duplex, Front cover, Back cover, Chaptering, or Slip Sheets. Upgrades with the New Driver button: If a driver is upgraded using the New Driver button, the setting Automatically Update Printer Information will be disabled.
  • Page 19 Version 3.9.0.0 Fixed When printing, pop-up dialogues created by the Printer Driver Editor might appear behind the application window. This issue only affects 32-bit applications running on a 64-bit OS. PCL XL error "UnsupportedCharacterFormat" produced when printing from IE9. The driver is unable to read the correct Accessories names from the InfoPrint/Infotec .PSD files.
  • Page 20 Unavailable options might be selected on the Accessories tab when the user switches the model. Version 3.6.0.0 Fixed Adobe Reader v7.x jobs containing data that is outside of the printable area, trigger a driver bug that results in an application error and nothing being printed.
  • Page 21 Watermarks cannot be added to the drivers that were installed by point and print because the "Add" button is always grayed out. Local administrators were unable to add watermarks due to the bug. If the driver is run on an MUI version of Windows XP and Windows 2003, the bottom part of the driver UI might be cut off.

  • Page 22: Non-Supported Models

    Fixed If the duplex option is installed, the bypass tray is not available for selection as input tray. Only Aficio 2550/2550B/3350/3350B,Aficio 2550B/2550/2591/3350B/3350/3391,Aficio 2550B/3350B,MP 2550/2550B/3350/3350B,9025/9025b/9033/9033b,LD425/LD425B/LD433/LD433 B is affected. Version 2.3.0.0 Fixed Cannot open Print Properties or print via Novell iPrint if iprint.ini contains "AllowUserPrinters = 2"...

  • Page 23: Supported Models

    Only models with GW controllers are supported. The only non-GW controller models that are supported are the 4410 and the 3510 in generic mode. 14 Supported Models Check the README file within the UPD download for a list of the most recent supported models.
  • Page 24 C3002/C3002G/C3502/C3502G, MP C3002/C3002G/C3502/C3502G, DSc930/DSc935, Aficio MP C305SP/C305SPF, DSc530SP, MP C305SP/C305SPF [Black and White Digital Copier] Aficio MP 4001/5001/4001G/5001G,Aficio MP 4001/5001,MP 4001/5001,MP 4001/5001/4001G/5001G,9240/9250/9240G/9250G,LD140/LD150/LD140G/LD150G,Afi cio MP 2851/3351,MP 2851/3351,9228/9233,LD528/LD533 Aficio MP 4000/4000B/5000/5000B, Aficio MP 2550/2550B/3350/3350B, Aficio MP 3500/4500/3590/4590, Aficio MP 2510/3010, MP 4000/4000B/5000/5000B, MP 2550/2550B/3350/3350B, MP 3500/4500, MP 2510/3010, DSm735e/745e, DSm725e/730e, 9040/9040b/9050/9050b, 9025/9025b/9033/9033b, 8035e/8045e, 8025e/8030e, LD040/LD040B/LD050/LD050B, LD425/LD425B/LD433/LD433B,...
  • Page 25 MLP37N, LP37N, Aficio AP900, P7575, MLP75n, LP175hdn, Aficio SP 8200DN,SP 8200DN,MLP150DN, LP150dn, Aficio SP 6330N,SP 6330N,MLP235n,LP235N, Aficio SP 4310N,SP 4310N, Aficio SP 5200DN/5210DN, SP 5200DN/5210DN For the latest fixes and supported models, Ricoh recommends using the latest version of the Universal Print Driver, which can be found at http://ricoh-usa.com/services_and_solutions/universalprintdriver/universal_print_driver.aspx...

This manual is also suitable for:

Aficio sp 6330nAficio mp c4000spfUniversal printer driversAficio sp 4100nlAficio sp 5210sr

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