Toner feed service check
Step
1
Check toner cartridge for damage. Check to
see if toner cartridge moves easily into and
out of printer. Is toner cartridge damaged or
is there resistance moving in and out of
printer?
2
Is developer motor damaged?
3
Is developer drive assembly damaged?
Waste toner feed service check
Step
1
Is transfer belt unit cleaning roller properly
installed?
2
Check cleaning roller clutch gear (located
inside printer) for damage. Is cleaning roller
clutch damaged?
3
Check waste toner bottle for overflow. Is
waste toner overflowing?
4
Check waste toner auger for damage. Is
waste toner auger damaged?
5
Check waste toner agitator for damage. Is
waste toner agitator damaged?
6
inspect waste toner feeder and opening in
bottom of printer. Is waste toner feeder
damaged?
Questions / actions
Questions / actions
Yes
Replace toner cartridge.
Replace developer drive
assembly. See
"Developer
drive assembly removal"
on page
4-22.
Replace developer drive
assembly. See
"Developer
drive assembly removal"
on page
4-22.
Yes
Go to step 2.
Replace cleaning roller
clutch.
Go to
"Waste toner bottle
service check" on
page
2-31.
Replace waste toner auger.
See
"Waste toner auger
removal" on page
4-47.
Replace waste toner
agitator. See
"Waste toner
agitator removal" on
page
4-47.
Replace waste toner feeder.
See
"Waste toner feeder
removal" on page
4-28.
7100-XXX
No
Go to step 2.
Go to step 3.
Contact higher level
technical support.
No
Properly install cleaning
roller.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Problem solved.
2-39
Diagnostic information