7 Troubleshooting
If the disk enclosure does not initialize
IMPORTANT:
(On or Off) when A/C power is restored.
1.
Ensure that the power on/standby button was pressed firmly and held for approximately three
seconds.
2.
Verify that the power on/standby button LED is green.
3.
Verify that the power source is working:
a.
Verify that the power supplies are working by viewing the power supply LEDs. If necessary,
remove and reinstall the power supplies to verify that they are seated properly.
b.
Remove and inspect AC power cords from both power supplies and reconnect them.
Diagnostic steps
Is the enclosure front fault LED amber?
Answer
No
Yes
Is the enclosure rear fault LED amber?
Answers
No
Yes
152 Troubleshooting
After a power failure, the system automatically returns to the last-powered state
Possible Reasons
System functioning properly.
Front Status and UID module might
not be inserted properly, might
have a damaged connector, or
might have failed.
Possible error condition exists.
Possible Reasons
Functioning properly.
Rear power and UID module might not
be inserted properly, might have a
damaged connector, or might have
failed.
Actions
No action required.
Be sure that the Front Status and UID
module is undamaged and is fully
seated.
Check rear fault LEDs to isolate
failed component.
Contact an authorized service
provider for assistance.
Actions
No action required
Be sure that the rear power and UID
module is undamaged and is fully
seated.
Contact an authorized service
provider for assistance.