F Troubleshooting; Troubleshooting Duplicate Ip Address Issues; 3Par Storeserv Storage Detection Issues - HP HPE 3PAR StoreServ 8000 Installation Manual

F Troubleshooting

Troubleshooting Duplicate IP Address Issues

If the wizard cannot configure the permanent IP address you entered, because the address is
already in use, do the following:
1. Click Stop to stop the Apply Settings process and return to the 3PAR Service Processor
Setup Wizard.
2. Click the Prev button until you reach Step 2: SP Networking.
3. Determine an available IPv4 address to use for the SP and enter that IP address in the IP
Address text box.
4. Click the Next button until you return to Step 7: Apply Settings. (You do not need to enter
any other SP settings again.)
The wizard automatically begins to apply the settings again.
If the SP displays a Page Not Found or similar message, the permanent SP IP address you
entered is not a valid address. You must set up the SP again.
1. Restart the 3PAR Service Processor Setup Wizard:
If you are using a physical SP, return to the Set IP Address Wizard and set up a new,
valid IP address. For more information on determining and assigning the SP IP address,
see
After you have set up the new IP address, use that new permanent IP address to restart
the 3PAR Service Processor Setup Wizard (Enter the URL https://<permanent
SP IP address>/sp/SpSetupWizard.html).
If you are using a VSP, use the temporary SP IP address to restart the 3PAR Service
Processor Setup Wizard (enter the URL https://<temporary SP IP
address>/sp/SpSetupWizard.html).
2. Proceed through the 3PAR Service Processor Setup Wizard, enter your SP settings again.
(The SP ID is already set; you do not need to reset the ID.)

3PAR StoreServ Storage Detection Issues

Symptom
After HPE 3PAR Service Processor Setup Wizard has finished, the 3PAR StoreServ Storage
cannot be detected in the 3PAR StoreServ Storage System Setup Wizard.
Possible cause
The 3PAR StoreServ Storage and the SP are not on the same subnet.
The 3PAR StoreServ Storage serial number was entered incorrectly.
DNS settings were enabled.
There is a network infrastructure issue.
130 Troubleshooting
"Configuring Physical Service Processor IP Address" (page 96).