Tektronix Z780GN - Phaser 780 Graphics Color Laser Printer Advanced Features And Troubleshooting Manual page 44

3
Troubleshooting
If you can't make a print (cont'd.)
Symptom
Printer doesn't appear in
the Chooser
(Macintosh)
Problems with image size and position
Symptom
Off-set images
Cut-off images
36 Phaser 780 Color Laser Printer
Solution
Make sure that the printer is turned on and the cables are correctly attached.
Check the termination (refer to the documentation for your network adapter or connector
for information on termination).
If you have changed the printer's name, make sure that you have given it a unique name
(not the same as any other printer in the zone or on the network).
Make sure that the correct network is selected in either the Network or AppleTalk
Control Panel.
Solution
Check your application for correct image sizing.
Make sure that media is loaded correctly in the media trays. Set the paper guides flush
against the media.
Make sure that you have installed the driver for this printer, or the correct PPD file, so that
you can select the correct page sizes from the driver.
If printing on transparencies, and you have a Lower Tray Assembly installed, make sure
that the tray is installed in tray slot no. 1(the tray slot in the printer).
TRANSPARENCY
Check your application for image sizing.
Make sure that you are using the correct PPD file and have selected the correct page
size.
Make sure that the correct size media is in the media tray.
Make sure that media is loaded correctly in the media trays. Set the paper guides flush
against the media.