Line Request - AT&T MERLIN LEGEND Release 4.0 Feature Reference

Feature Reference

Line Request

At a Glance
Users Affected
Mode
Telephones
Description
If a user wants to make a call on a busy outside line assigned to a button (the
green LED next to the button is on or flashing), Line Request notifies the user
when the line is available.
Line Request is automatically available and does not require programming. To
request the busy line, the multiline telephone user presses the line button for the
busy line without lifting the handset. The red LED next to the line button turns
on, and when the line becomes available, the telephone automatically alerts the
user with a beep. To make a call using the requested line, the user lifts the
handset or presses the Speaker button.
Line Request is canceled if the user presses another line button or makes or
receives a call.
Line Request applies to personal lines only, not to pools or to lines on SA or
ICOM buttons. To complete calls to busy extensions, or to complete calls to
outside numbers using a pool in which all trunks are busy, use Callback.
Considerations and Constraints
Line Request does not reserve the line; it only alerts you that the line is
available.
Line Request cannot be used for an SA or ICOM button.
Line Request cannot be used on single-line telephones or on a Queued Call
Console (QCC).
In Hybrid/PBX mode, Line Request cannot be used on a Pool button or for a
busy pool.
Telephone users, operators
All
All except MLC-5 cordless, MDC 9000, MDW 9000, QCC,
and single-line telephones
341
Line Request