AT&T MERLIN LEGEND Release 4.0 Feature Reference page 320

Feature Reference
Figure 27. Automated Attendant Delayed Call Handling Screen
Channels and Extensions. The values displayed are the ones entered
for Automated Attendant on the System Programming/Switch Admin Form
screen.
Backup Operator Extension. For delayed call handling, enter a
phantom extension that has already been programmed on the system
and assigned as an operator position through system programming at
the programming console or System Programming and Maintenance
(SPM). The phantom operator has the default configuration of lines
assigned to it: the first 32 lines for a phantom analog extension or the first
18 lines for a phantom MLX extension. If these are not the lines for which
backup operation is desired, the assignments must be reprogrammed
through system programming.
The phantom operator must also be added as an AUDIX Voice Power
subscriber on the Extension Directory screen, Figure 21.
If the user blanks out this field to delete the phantom operator, or
changes Automated Attendant operation to Immediate or Night Service
on the Automated Attendant screen, the extension should also be deleted
as a subscriber on the Extension Directory screen to maintain
consistency between the application database and the switch.
System Programming Results
Add backup operator to or delete from AUDIX Voice Power coverage group (30).
Screen Results
On initial installation, the screen for the next service selected on the System
Programming/Switch Admin Form screen appears (see Figures 29 through 33).
On subsequent access, the System Programming/Switch Admin menu returns.
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Integrated Administration