AT&T MERLIN LEGEND Release 4.0 Feature Reference page 259

Communications system
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Feature Reference
Park
Personal Lines
Pickup
Pools
Remote Access
Ringing Options
SMDR
Returning parked calls are not forwarded.
When an extension is programmed as the principal user of a personal
line, calls arriving on the personal line can be forwarded to an outside
number (if the extension can use Remote Call Forward), unless the
personal line is a loop-start trunk with unreliable disconnect.
Pickup cannot be used to answer calls being forwarded to an outside
telephone number.
A pool can be used to forward calls to an outside telephone number.
Enter the pool dial-out code before the telephone number.
Turn on Forward or Remote Call Forward through Remote Access. To
do so, call into the system on a trunk that is programmed for Remote
Access and enter the barrier code, if required.
To forward calls to an extension, dial
tone; then dial the forwarding extension number and the destination
extension number.
To forward calls to an outside telephone number, dial
forwarding extension number, then the ARS or pool dial-out code
(Hybrid/PBX mode only), the Idle Line Access code (usually
Behind Switch modes only), or the trunk number (usually 801–880).
Then dial the destination telephone number and
the dialing sequence.
To cancel forwarding calls to an extension, dial
system dial tone; then dial the forwarding extension number and then
the forwarding extension number again.
If the forwarding telephone is set to Immediate Ring, calls are forwarded
immediately. If the forwarding telephone button is set to Delay Ring,
calls that arrive on that button are delayed before forwarding. If the
forwarding telephone button is set to No Ring, calls that arrive on that
button do not get forwarded. In Release 4.0, if a button is set to Delay
Ring, calls are forwarded after both the Delay Ring and Forwarding
Delay. The two delays are cumulative.
If the system is programmed to track both incoming and outgoing calls,
two Station Message Detail Recording (SMDR) records are generated
when an outside call is forwarded to an outside telephone number. One
record shows the incoming call, and the other record shows the call
made to the destination telephone number with the forwarding
telephone as the originator.
Programming of the Remote Call Forwarding number for incoming calls
to be forwarded to is completed by pressing . The SMDR report
includes the # with the number for calls forwarded to the number.
while listening to system dial

, then the
to signal the end of
while listening to
Forward and Follow Me
; Key and

259

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