Altigen Call Detail Reporting Manual page 68

Table 1: CDR Call Format
Database Definition
Element
Tenant Tenant name for trunk
AccountCode Account code
AADuration Duration in seconds
an incoming call is
connected to the Auto
Attendant; multiple
connections to AA in a
single session
produces multiple
records
WaitDuration Duration in seconds a
call is ringing and in
workgroup queue
VMDuration Duration in seconds
after a call goes into a
voicemail box;
includes greeting,
false attempts at
messages, successful
message, and review
of message
VMRecordDur Duration in seconds of
ation recording time for a
VM message that was
completed
HoldDuration Duration in seconds
while a call is on hold
TalkDuration Duration in seconds of
talk time
RecordDuratio Duration in seconds of
n NOVO recording
Records and Data Schema
Type Specification
UCHAR
(31)
UCHAR 1—10 digits in
(11) length
ULONG
ULONG
ULONG
ULONG
ULONG
ULONG
ULONG
CDR Manual 59