Altigen Call Detail Reporting Manual page 49

For altiware open edition (oe) release 4.5
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Shown in "Call Details" on page 16
Field
Date
Date of call
Time
Start time of call
Duration
Duration of call in seconds (EndTime minus
StartTime; see Table 1, "CDR Call Format," on page
56 for explanations of these schema)
Wait Time
AADuration plus VMDuration plus HoldDuration
plus WaitDuration (see Table 1, "CDR Call Format,"
on page 56 for explanations of these schema)
Talk Time
TalkDuration plus RecordDuration plus
VMRecordDuration (see Table 1, "CDR Call Format,"
on page 56 for explanations of these schema)
Exit state
State of call when it was disconnected (see Table 1,
"CDR Call Format," on page 56 for details)
Caller ID
Caller phone number of an incoming call
Caller Name
Caller name for an incoming call
Target ID
Target number for an outgoing call
Target Name
Target name for an outgoing call
DNIS
DNIS information for an incoming call
Acct Code
Account code
URL
URL when "call" is initiated by AltiWeb user clicking
the make-call button
User Data
Agent input
40 CDR Manual
Detail Window
Definition

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