Altigen Call Detail Reporting Manual page 23

Logging In
Note: This selection is overridden by the interval setting in
AltiAdmin. If your search results produce greater intervals than
you specified, consult your system administrator.
3. Select the type of search:
• Workgroup Statistics—statistics on a specific workgroup
• Agent Statistics per Workgroup—statistics on a specific agent
for a specific workgroup
• Agent Statistics—statistics on a specific agent for every
workgroup to which he/she belongs
Note: See "CDR Search and WG CDR Search Results Windows" on
page 39 for workgroup statistics call data details.
4. Depending on the type of search you selected, specify a Workgroup
and/or Agent to search on.
5. Click Search. During the search, a progress window appears. To
cancel the search, click Cancel.
Search results appear in the Statistics window. Refer to "Search
Results" on page 15 for details on working with search results.
14 CDR Manual