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IBM Aptiva Series Hardware Maintenance

IBM Aptiva Series Hardware Maintenance

Machine type 2136 and ibm monitors type 2119 and 2120
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Download this manual See also: Handbook
Hardware
Maintenance
Service
for Service Level A
Machine Type 2136 and
IBM Monitors Type 2119 and 2120
2119/2120
2136

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Summary of Contents for IBM Aptiva Series

  • Page 1 Hardware Maintenance Service for Service Level A Machine Type 2136 and IBM Monitors Type 2119 and 2120 2119/2120 2136...
  • Page 2 BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. References to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States. This publication could include technical inaccuracies or typographical errors.

  • Page 4: Table Of Contents

    Viewing System Information ..............1-20 Changing Disk Drive Configuration............1-21 Enhanced IDE Features................. 1-22 Setting Power Saving Timers..............1-24 Changing Plug and Play Configuration ..........1-25 Configuring Startup Options..............1-26 Setting the Date and Time ..............1-26 ©Copyright IBM Corp. 1997...
  • Page 5 Configuring Advanced Options .............. 1-27 System Memory................... 1-31 Specifications ....................1-31 Operating Requirements ................1-33 Special Tools ....................1-33 Check Procedures ..................2-1 Check Procedures Start ................2-2 Index of Symptoms, Messages, Error Codes, or Beeps........ 2-7 Factory-Installed Drive Devices..............2-24 CD-ROM Drive ....................
  • Page 6 System Board ..................4-31 Handling ESD-Sensitive Parts ............... 4-33 Software Recovery Procedure..............4-34 Parts/Test Point Loceions ................5-1 System Board Layout ..................5-2 System Board Jumper Settings ............... 5-3 CPU Type Jumper Settings ..............5-4 System Board Connect or Functions ............5-5 Power Supply Cable Connector Specifications ..........

  • Page 8: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used.

  • Page 9: Safety Information

    Safety Information The construction of the IBM Aptiva Personal Computer provides extra protection against the risk of electrical shock. This computer has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet.

  • Page 10: Safety Notices (Multi-Lingual Translations)

    Safety Notices (Multi-Lingual Translations) The safety notices in this section are provided in the following languages: • English • Brazilian/Portuguese • Chinese • French • German • Hungarian • Italian • Russian • Slovakian • Spanish Notices...
  • Page 11 Safety Notice 1 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, then disconnect any interconnecting cables. Antes de remover qualquer unidade substituível no local (Field Replaceable Unit - FRU), desligue o computador, retire todos os cabos de alimentação das respectivas tomadas eléctricas, remremova a pilha (se instalada) e, em seguida, desconecte todos os cabos de interligação.
  • Page 12 Safety Notice 2 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100±C (212±F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
  • Page 13 Safety Notice 2 (conitued) La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali).

  • Page 14: Laser Compliance Statement

    Laser Compliance Statement The CD-ROM drive in the computer is a laser product. The CD-ROM drive's classification label (sample shown below) is located on the drive. CLASS 1 LASER PRODUCT APPAREIL A LASER CLASSE 1 LASER KLASSE 1 LUOKAN 1 LASERLAITE PRODUIT LASER CATEGORIE 1 The CD-ROM drive is certified in the U.S.

  • Page 15: Federal Communications Commission (Fcc) Notice

    Federal Communications Commission (FCC) Notice The following statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 16: Canadian Department Of Communications Compliance Statement

    Canadian Department of Communications Compliance Statement This equipment does not exceed Class B limits per radio noise emissions for digital apparatus, set out in the Radio Interference Regulation of the Canadian Department of Communications. Canadian Department of Communications Certification Label Notice: The Canadian Department of Communications label identifies certified equipment.

  • Page 17: Trademarks

    Trademarks The following terms are trademarks or service marks of IBM Corporation in the United States and other countries. Aptiva OS/2 Personal System/2 HelpCenter PS/1 PS/2 Operating System/2 The following terms are trademarks or service marks of other companies as...

  • Page 18: Preface

    Preface This manual is intended to be used as a stand-alone document to service Aptiva machine type 2136 product. It is divided into the following chapters: “General Information” contains a brief description of this manual. “Check Procedures” provides step-by-step instructions that aid in locating the falling Field Replaceable Unit (FRU).

  • Page 20: General Information

    Changing Plug and Play Configuration ..........1-25 Configuring Startup Options..............1-26 Setting the Date and Time ..............1-26 Configuring Advanced Options .............. 1-27 System Memory................... 1-31 Specifications ....................1-31 Operating Requirements ................1-33 Special Tools ....................1-33 ©Copyright IBM Corp. 1997...

  • Page 21: Chapter Description

    Chapter Description This chapter contains general information about the contents of this manual, product descriptions, and other information useful when servicing the product. Diagnostic Information The diagnostic information contains the check procedures you use to diagnose and isolate product failures. Diagnostic information consists of: Start: This is the starting point for any diagnostic action.

  • Page 22: Diagnostic Aids

    be failing are listed in order of the most probable failure and. Also, the FRU parts are defined as a replaced unit which are not repaired in the field. Measuring Voltages : Many check procedure steps instruct you to measure voltages on cable plugs and electronic board connectors.

  • Page 23: Parts/Test Point Locations

    Parts/Test Point Locations This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points. This chapter also contains jumper settings for the hard disk drive, CD- ROM (compact disc-read-only memory) drive, and the connector information for Audio-I/O sound card and fax/modem adapter card.

  • Page 24: Product Description

    Product Description This manual contains service information for the 2136 Service Level A (SL-A) model of the IBM Aptiva Personal Computer, worldwide. The Machine Type 2136 contains two PCI slots, three ISA slots and one PCI/ISA-shared slot. For FRU parts information, see the “Parts Catalog” on page 7-1.
  • Page 25 − Keyboard port (PS/2 connector) − Mouse port (PS/2 connector) • Connectors for − PCI/ISA riser card (1x186-pin) − Input power (12-pin) − AT diskette drive (34-pin) − Two 40-pin Enhanced IDE drive channels: a primary local bus IDE that supports two hard disk drives and a secondary Enhanced IDE that supports a CD-ROM drive and one hard disk drive, or two hard disk drives.
  • Page 26 Multimedia • Onboard 5.25-in. high-performance, eight-speed (8X), twelve-speed (12X), or sixteen-speed (16X) CD-ROM IDE/AT drive that can read data and play audio from standard and mini CD-ROM and audio compact discs (audio CDs). It is compatible with industry-standard multimedia requirements. •...
  • Page 27 • One 3-pin (2-wire) power LED cable from system board to front panel • One 2-pin (2-wire) power switch cable from system board to front panel • One 4-pin voice signal cable from system board to fax/modem adapter card • One 10-pin and one 34-pin ribbon cable from system board to Audio-I/O card.

  • Page 28: Hardware Interfaces

    Hard disk drives Two Enhanced IDE mode 4 local bus interface (American National Standards Institute-ANSI) Input/output (I/O) IBM AT-ISA Plug and Play compatible fax/modem adapter cards adapter card that operates at 8 MHz bus speed Diskette drive AT diskette interface...

  • Page 29: Memory Map

    Memory Map This table shows the hexadecimal addresses for the system memory regions. You may use this information for adapter cards that require you to set up memory regions. Table 1- 3 Memory Map Table Address range Description 0~640 KB (000000 ~ 09FFFF) Base memory 640~768 KB (0A0000 ~ 0BFFFF) PCI/ISA video buffer memory...

  • Page 30: System Input/Output Addresses

    System Input/Output Addresses This table shows the hexadecimal addresses for each of the system board input/output (I/O) functions. Table 1- 4 System Input / Output Addresses Table Address range Function 0000-001F DMA controller 1 0020-003F Interrupt controller 1 0040-0047 System timer 0050-0057 System timer 0060-006F...

  • Page 31: System Interrupts

    System Interrupts This table shows the system interrupt requests (IRQs) and their functions. You may use this information if you install an adapter card that requires you to set IRQs. Note: IRQ 11 may be used if hardware MPEG is enabled. Table 1- 5 System Interrupts Table Interrupt request (IRQ)

  • Page 32: Dma Channel Assignments

    DMA Channel Assignments This table shows the channel assignments for direct memory access (DMA). DMA allows I/O devices to transfer data directly to and from memory. You may need to select an open DMA channel if you add an I/O device that uses DMA.

  • Page 33: Refresh Rates And Monitor Frequencies

    Refresh Rates and Monitor Frequencies This section provides the refresh rates and monitor frequencies for system boards. Refresh Rates and Monitor Frequencies The following table lists the maximum vertical refresh rates from system board ATI264VT video chip. The used refresh rate should be within monitor’s specification.

  • Page 34: Power-On Password

    Power-On Password A power-on password denies access to the system by an unauthorized user when the system is powered on. When a power-on password is active, the password prompt appears on the screen each time the system is powered on. The system unit starts after the proper password is entered.

  • Page 35: Flash (Bios) Update Procedure

    Flash (BIOS) Update Procedure 1. Prepare a bootable DOS diskette disk with AFLASH.EXE, MSG.DAT, RXX-YY.RN and RXX-YY.BIN. Note: The AFLASH.EXE and MSG.DAT are flash utility program. The RXX-YY.RN file has the BIOS checksum information. The RXX- YY.BIN is BIOS source code binary file and its file size should be 131.072 bytes.

  • Page 36: Changing The Bios (Flash Rom) Model Number And Serial Number

    Changing the BIOS (Flash ROM) Model Number and Serial Number 1. Prepare a bootable DOS diskette with BCREADER.EXE. 2. Insert the diskette and boot from Drive A:. Warning: Do not boot with any memory related driver such as HIMEM.SYS, EMS.SYS …. 3.

  • Page 37: Bios Setup Utility

    1. Turn on your monitor. 2. Turn on the system unit. 3. When you see the IBM logo and the line message “Press F1 to enter Setup”, press F1 to enter the Setup Utility. If you have previously set a power-on password, you are prompted to type in the password after you press the F1 key.
  • Page 38 Working with the Setup Utility menus The Setup Utility Main Menu lists options that identify system configuration topics. When you select one of these options, an additional menu appears. To select and move through Setup Utility options, you must use the keyboard. To move through menus, press the down or up arrow key on the keyboard until the option you want is highlighted.

  • Page 39: Viewing System Information

    • If you do not want to save your changes, press the right arrow key to select the option No, then press Enter, to exit the Setup Utility without saving. Restoring factory settings When you purchase an Aptiva computer, it is already configured for use. The Setup Utility stores these original configuration settings, called factory or default settings, so that you can return to the original configuration at any time.

  • Page 40: Changing Disk Drive Configuration

    Changing Disk Drive Configuration If you install a new diskette, hard disk, or CD-ROM drive, BIOS auto-detects the presence of these devices. Enter the Setup Utility to identify or verify the type of drive installed in the computer. From the Setup Utility Main Menu, select the System Information to display a screen with a list of the devices installed.

  • Page 41: Enhanced Ide Features

    Enhanced IDE Features Hard disk block mode This function enhances disk performance depending on the hard disk in use. BIOS automatically detects if your hard disk supports this feature. Setting to Auto allows data transfer in blocks (multiple sectors) to increase the data transfer rate.
  • Page 42 Onboard communication ports Serial ports Your computer comes with two 9-pin serial ports. The serial port parameters display the current address for the serial ports in your computer. Use the serial port parameters to make sure that each serial port has a different address.

  • Page 43: Setting Power Saving Timers

    ECP DMA Channel This item becomes active only if you select ECP as the operation mode. It allows you to select DMA channel 1 or DMA channel 3 depending on the available system resource. NumLock after boot This parameter displays whether the NumLock function on the keyboard turns on automatically each time you turn your computer on.

  • Page 44: Changing Plug And Play Configuration

    System suspend timer This timer supports the lowest power saving mode. After the time specified in this timer has elapsed without any system activity, the system enters suspend mode. To resume system operation, you can either press a key or move the mouse.

  • Page 45: Configuring Startup Options

    Configuring Startup Options From the Setup Utility Main Menu, select the Startup Options option to view or change start-up configuration settings. The Startup Options menu appears. This menu identifies the start-up devices. System boot drive This parameter has four options: •...

  • Page 46: Configuring Advanced Options

    Configuring Advanced Options From the Setup Utility Main Menu, select the Advanced Options option to view or change a variety of configuration settings. The Advanced Options menu appears, with the following options: • Security Options • Cache Options • PCI Options Each of these options opens an additional menu.
  • Page 47 3. Retype the password then press Enter. The Power On Password window disappears. The Power On Password parameter automatically sets to Present. The next time you turn on the system, you will be prompted to enter your power-on password. If you press F1 during POST to enter the Setup Utility, you must key in the password as well.
  • Page 48 Cache scheme This item indicates the cache scheme when you enable the external cache parameter. It turns grey when the external cache is disabled. The fixed setting is Write Back. The Write Back cache scheme allows updates in the cache but not in the memory when there is a write instruction.
  • Page 49 Loading the Setup default settings There are times when you will have to load the Setup default settings of your computer. In the following instances, you must load the Setup defaults: • when you replace the system battery • when you customize your system configuration settings, and some resource assignments conflict, causing the computer to hang.

  • Page 50: System Memory

    System Memory The system board support 72-Pin, 60 nS, tin-lead, fast page or EDO, 32-bit Single Inline Memory Module, (SIMM). Specifications Dimension: • System unit: − Width: 190 mm (7.48 in.) − Depth: 466 mm (18.35 in.) − Height: 442 mm (16.61 in.) •...
  • Page 51 − Power on: 20% to 80% − Power off: 20% to 80% • Humidity for monitor : − Power on: 20% to 90% − Power off: 10% to 95% Power consumption: • System unit: − Maximum: 200 Watts • Monitors : −...

  • Page 52: Operating Requirements

    Operating Requirements All machines require two power input: one on the system unit and one on the display. The system units come with a voltage selector switch, allowing selection of voltage of either 110Vac or 220Vac. This switch must be in the 220 Vac position when the machine is plugged into a 220 Vac electrical outlet.
  • Page 53 1-34...

  • Page 54: Check Procedures

    Keyboard ..................2-29 Mouse....................2-30 Power Supply ..................2-32 Device Presence by Diagnostics Program Test ......2-35 Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not Supported by Diagnostics Program..........2-37 Diagnostics for Factory-Installed Fax/Modem Card ......2-42 Monitor ....................2-43 Undetermined Problem..............2-45 ©Copyright IBM Corp. 1997...

  • Page 55: Check Procedures Start

    (“Diagnostics \ All Test” in PC-Doctor diagnostic program). The diagnostics program comes on one diskette supplied with this book. Use only this diskette for 2136 Service Level A (SL-A) IBM Aptiva Personal Computers. Note: The Diagnostics Diskette is not a bootable diskette. See “Creating a Boot Diskette With Drivers”...
  • Page 56 "START" again. A POST error code and message can occur when system is powered- on until the after of IBM logo shown on screen and one beep issued. Please go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-7 for additional help.
  • Page 57 • Hard disk drive (some machines can have up to 4 hard disk drives installed.) • IBM Aptiva factory-installed devices (such as a CD-ROM drive). − Ensure all power cords and cables are connected properly. − Ensure the monitor brightness and contrast controls are not turned down.
  • Page 58 002 - DOES THE SYSTEM COMPLETE POST WITH ONE SHORT BEEP AND DOES AN IBM LOGO SCREEN APPEAR? (YES, READ AHEAD. NO, GO TO STEP 004.) − Insert the system Bootable Diagnostics Diskette in the diskette drive. (See “Creating a Boot Disk With Drivers” in “Diagnostic Aids”...
  • Page 59 007 - The Hardware Configuration Report shows only those devices supported by the Diagnostics Diskette and only factory-installed devices for the model you are servicing. If a device is missing from the list and is not factory installed, refer to the service manual provided for that device.

  • Page 60: Index Of Symptoms, Messages, Error Codes, Or Beeps

    Index of Symptoms, Messages, Error Codes, or Beeps Table 2-1 lists failure symptoms and possible causes. The most likely cause is listed first. Make sure you complete all items in the cause or "Action/FRU" column. When servicing a system, always begin with "Start".
  • Page 61 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Note: To diagnose a problem, first find the symptom, message, error code, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure.
  • Page 62 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Ensure keyboard and mouse are connected Pointing Device Error in their own connectors without mix-up. Plug mouse connector properly and reboot system. Replace PS/2 mouse System board Ensure keyboard and mouse are connected Pointing Device...
  • Page 63 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Ensure the diskette drive is not set to Diskette Write Protected [Write protect] in the Security Options of BIOS Setup. Ensure the hard disk 0 is set to [AUTO] IDE Drive 0 Error in the Disk Drives of BIOS Setup.
  • Page 64 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Ensure the hard disk drive is not set to IDE Drive(s) Disabled [Disabled] in the Security Options of BIOS Setup. Ensure the hard disk drive is not set to Hard Disk Drive(s) Write [Write protected] in the Security Protected...
  • Page 65 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Enter BIOS Setup, then reboot system. CMOS Battery Bad RTC battery. See ““RTC Lithium Battery” on page 4-28. System board Enter BIOS Setup to execute Load Setup CMOS Checksum Error Default Settings, then reboot system RTC battery.
  • Page 66 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Enter BIOS Setup to execute Load Setup Onboard Parallel Port Default Settings, then reboot system IRQ Conflict(s) Remove the non-factory-installed adapter card and reboot system. Enter BIOS Setup to execute Load Setup Onboard Diskette Drive Default Settings, then reboot system...
  • Page 67 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps Enter BIOS Setup to execute Load Setup Onboard Serial Port 1 Default Settings, then reboot system I/O Address Conflict(s) Remove the non-factory-installed adapter card and reboot system. Enter BIOS Setup to execute Load Setup Onboard Serial Port 2 Default Settings, then reboot system...
  • Page 68 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Action/FRU Messages, beeps BIOS Runtime Error Code and Error Message Enter BIOS Setup to execute Load Setup RAM Parity Error Default Settings, then reboot system Plug memory module in SIMM socket properly and reboot system.
  • Page 69 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU Note: To diagnose a problem, first find the symptom, message, error code, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
  • Page 70 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU System hangs after Execute the Diagnostic/All Test in PC-DR system boot. diagnostic program and set its configuration at “Halt on Error” to see what its potential problem cause might be. "Undetermined Problem" on page 2-45. Blinking cursor only, and "Factory-Installed Drive Devices"...
  • Page 71 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU Diskette drive indicator Diskette LED keeps on lighting Diskette drive connection/cable for more than 2 minutes Diskette drive when diskette is accessed. System board Diskette drive indicator Diskette LED light fails to Diskette drive power appear, and the drive is Diskette drive connection/cable...
  • Page 72 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU Hard disk or power-on Check hard disk LED connector indicator LED does not (CN20) voltages: (See “System light. The machine Board Layout” on page 5-2.) functions normally CN20 Hard Disk Idle/Accessing otherwise.
  • Page 73 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU CD-ROM drive does not CD-ROM drive power. load when system is "CD-ROM Drive" on page 2-26. powered on, CD-ROM CD-ROM drive LED lights off, and the eject button is pressed and held. CD-ROM drive does not “CD-ROM Emergency-exit Option”...
  • Page 74 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU Audio Audio software program "Diagnostics for Factory-Installed Riser invoked but no sound Card, or Audio-I/O Card Not comes out of speakers. Supported by Diagnostics Program " on page 2-37. Speaker power/connection/cable. Audio-I/O card connection/cable.
  • Page 75 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU Display changing colors. Monitor signal connection/cable Monitor System board Display problem not listed "Monitor" on page 2-42. above (including blank System board or illegible monitor). Parallel/Serial Ports Note: Execute “Load BIOS Default Settings” in BIOS Setup to confirm parallel/serial ports’...
  • Page 76 Table 2- 2 Error Symptoms List Error Symptoms Action/FRU Diagnostic Program Diagnostics programs Reboot the system from the bootable cannot be executed. Diagnostic diskette. Diagnostic diskette Memory module System board Missing diagnostic files(s). Diagnostic diskette. Keyboard Some or all keys on “Keyboard “on page 2-29.

  • Page 77: Factory-Installed Drive Devices

    Factory-Installed Drive Devices Use this check procedure to test any factory-installed drives. Attention: The customer may have customized settings in the Setup Utility (other than default settings) on the computer you are servicing. Running the Setup Utility might alter those settings. Note the current settings and verify that the customer settings are in place when service is complete.
  • Page 78 003 - IF THE NUMBER OF HARD DISK DRIVES, OR CD-ROM IS NOT CORRECT: 1. Check the installation of the drive ribbon cable to the system board. Be sure that Hard Disk Drive 1 and Hard Disk Drive 2 in the Setup Utility are connected to the primary hard disk drive connector CN11 on the system board.

  • Page 79: Cd-Rom Drive

    CD-ROM Drive Note: The CD-ROM indicator on the front panel lights up while data is being read from the disc; flashes during seek operation. 001 - START − Insert the bootable Diagnostic diskette (with CD-ROM drive driver installed) into the diskette drive. −...
  • Page 80 008 - − Replace CD-ROM drive. − Go to 001. 009 - − CD-ROM drive is functioned normally. − End Check Procedures 2-27...

  • Page 81: Memory

    Memory 001 - START − Power-off the system unit. − Insert the a Bootable Diagnostics Diskette into the diskette drive. − Ensure all SIMMs are seated correctly. − Power-on the system unit. − Note any messages, error codes, or symptoms. 002 - DO YOU RECEIVE POST MEMORY ERROR MESSAGE? (YES, READ AHEAD.

  • Page 82: Keyboard

    Keyboard 001 - START − Power-off the system unit and ensure the keyboard plug is connected properly. 002 - − Power-on the system unit. − Insert the Diagnostic diskette into the diskette drive. − Select Interactive Tests menu, then execute Keyboard test. 003 - DOES THE KEYBOARD FUNCTION CORRECTLY? (YES, READ AHEAD.

  • Page 83: Mouse

    Mouse Note: A sticking keybutton can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" on page 2-29. 001 - START − Make sure the mouse ball turns freely. − Make sure the mouse plug connects properly. 002 - −...
  • Page 84 008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, READ AHEAD. NO, GO TO STEP 010) − Replace mouse. 009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD NO, GO TO STEP 005) − Replace main board. −...

  • Page 85: Power Supply

    Power Supply 001 - START − Power-off the system unit. − Check the power cord for continuity. Replace if necessary. − Check for the correct line voltage from the power outlet, and verify that the voltage selector switch (if present) is set for the correct voltage.
  • Page 86 Figure 2- 1 Auxiliary power control cable 005 - DOES THE POWER SUPPLY FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009) − With the system powered on and the power supply fan running, check the voltages at the power supply connectors for the system board and all drive connectors, as shown in the following figures.
  • Page 87 006 - ARE THE VOLTAGES CORRECT AND DOES THE FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009) − The power supply is working normally. − If you suspect the on/off switch cable assembly, see Step 003. − If the fan continues to run when all connectors are plugged back in, go to "Undetermined Problem".

  • Page 88: Device Presence By Diagnostics Program Test

    Device Presence by Diagnostics Program Test 001 - START − Insert the Bootable Diagnostics Diskette into the diskette drive. − Power-off the system unit. − Power-on the system unit, and check for the following responses: 1. One short beep after POST completed. 2.
  • Page 89 − If a factory-installed drive device or adapter card is not listed in the Tech Support Form, go to "Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not Supported by Diagnostics Program " on page 2-37. − End 005 - −...

  • Page 90: Diagnostics For Factory-Installed Riser Card, Or Audio-I/O Card Not Supported By Diagnostics Program

    Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not Supported by Diagnostics Program Note: While performing this check, you may need to enter and exit Microsoft Windows 95 several times. When instructed to select an icon or button, double-click on the item with the mouse. For more information about using Microsoft Windows 95, see the user's guide provided with the computer.
  • Page 91 005 - DOES THE SYSTEM UNIT WORK CORRECTLY BY ITSELF? (YES, READ AHEAD. NO, GO TO STEP 019.) − Power-off the system unit. − Reconnect (reseat) the riser card. − Do not install any adapter cards on the riser card. −...
  • Page 92 007 - − Install the failing factory-installed adapter card in a different slot in the riser card than where originally installed. 008 - DOES THE FEATURE FUNCTION NORMALLY? (YES, GO TO STEP 019. NO, READ AHEAD. − Power-off the system unit. −...
  • Page 93 3. Select Settings, then select Control Panel. 4. Select the Sound icon. 5. In the Sound window, select chimes from the Names field. (To test other adapter card software, select an action from a menu in that software.) 011 - IS THE PREVIEW BUTTON (OR ACTION IN OTHER SOFTWARE) SELECTABLE ON THE SCREEN (SHOWN IN BLACK AND NOT GRAY)? (YES, READ AHEAD.
  • Page 94 017 - − Replace system board. − End 018 - − Go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-7. − End 019 - − Replace the riser card. − End Check Procedures 2-41...

  • Page 95: Diagnostics For Factory-Installed Fax/Modem Card

    Diagnostics for Factory-Installed Fax/Modem Card Note: The factory-installed modem is a 33.6 Kbps modem with a cable of microphone-in and speaker-out from system board. 001 - START − Power-off the system unit. − Ensure the modem is not configured with a conflicting COM port and IRQ setting.

  • Page 96: Monitor

    Monitor First, set the system to VGA mode. To do this in Windows 95, depress the F8 function key during startup. Safe mode (VGA) will be set for Windows 95. Use the operating system's video setup to change the monitor resolution. The monitors that come with the system are DDC2A/B (Display Data Channel) compliant.
  • Page 97 002 - IS THE SCREEN READABLE? (YES, READ AHEAD. NO, GO TO STEP 004) Note: If the screen shows a blinking cursor with no memory count running, answer this question "No." − Select Interactive Tests from the Main Menu. − Select and execute Video test from the menu. −...

  • Page 98: Undetermined Problem

    • Check all cables and connectors for proper installation. If the jumpers, switch settings, and voltages are correct, return here and continue: 3. Remove or disconnect the following, one at a time: • Non-IBM devices • External devices • Audio-I/O card • Any adapters •...
  • Page 99 2-46...

  • Page 100: Diagnostic Aids

    Introduction ....................3-2 Power-On Self Test.................. 3-2 Diagnostic Diskette .................. 3-3 Diagnostic Program Features ..............3-3 Using the Diagnostic Diskette ..............3-4 Creating a Boot Diskette with Drivers ............3-6 To Load the Diagnostics Diskette ............3-7 ©Copyright IBM Corp. 1997...

  • Page 101: Introduction

    To start POST, turn on the monitor and then the system unit. The following will happen: 1. The IBM logo will appear on center of the screen, followed by a beep from the internal system buzzer and the message “Press <F1> to go to the Setup Utility”...

  • Page 102: Diagnostic Diskette

    The diagnostic program comes on one diskette along with this book. This version of PC-Doctor diagnostic program, developed by Watergate for IBM, is the primary method of testing the computer. You can use it to test the IBM components of the system and some external devices. The amount of time required to test components depends on the number of components installed and selected.

  • Page 103: Using The Diagnostic Diskette

    Table 3- 1 Diagnostic Program Features • Hardware Info System Configuration • Memory Contents • IRQ and DMA Use • Device Drivers • COM and LPT Ports • Physical Disk Drives • Logical Disk Drives • VGA Information • Software Interrupts •...
  • Page 104 CD-ROM Driver: IBMCD.SYS may be found on the PC-Doctor for DOS diskette; MSCDEX.EXE may be found in your DOS directory. To activate the CD-ROM drive, add: CONFIG.SYS: DEVICE=CDROM.SYS /D:CD1 AUTOEXEC.BAT: MSCDEX.EXE /D:CD1 Audio Parameter: To initiate the audio controller, the following needs to be added: AUTOEXEC.BAT: SET BLASTER=A220 I5 D1 T4 Note:...

  • Page 105: Creating A Boot Diskette With Drivers

    Creating a Boot Diskette with Drivers 1. Using the DOS FORMAT.COM utility and using the /S parameter, format and transfer system to a new diskette. 2. Copy MSCDEX.EXE (Microsoft CD Extension) to the root directory of the new floppy diskette. 3.

  • Page 106: To Load The Diagnostics Diskette

    To Load the Diagnostics Diskette 1. Power-off the system unit. 2. Insert the bootable PC-Doctor for DOS diskette with drivers in drive A. 3. Power-on the system unit. 4. Do not press F1 during POST. 5. If any POST errors appear after POST, make a note of the errors and press the <Enter>...
  • Page 108 Power Supply..................4-17 Adapter Cards..................4-18 Riser Card....................4-22 Memory(SIMM) ..................4-24 Processor Removal................4-26 RTC Lithium Battery................4-28 Indicator LED and Cable................ 4-29 System Board ..................4-31 Handling ESD-Sensitive Parts ............... 4-33 Software Recovery Procedure..............4-34 ©Copyright IBM Corp. 1997...

  • Page 109: Removals And Replacements

    Removals and Replacements See Safety Notice following: (Translation on page VIII) BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER, UNPLUG POWER CORDS FROM ELECTRICAL OUTLETS, THEN DISCONNECT ANY INTERCONNECTING CABLES. Attention: The system board, processors, adapter cards, SIMMs, and upgrade processors can be damaged by electrostatic discharge. Use an electrostatic discharge (ESD) strap to establish personal grounding.

  • Page 110: Removal Sequence

    Removal Sequence The following chart shows you how to remove certain system components without going through the whole removal process. Housing Cover *Audio Hard Power Adapter Floppy Disk Heat I/O Board Disk Supply Cards Drive Sink Cable Battery Riser Card System Modem Board Memory...

  • Page 111: Identifying The Parts Of The System Unit

    Identifying The Parts of The System Unit Figure 4- 1 The Parts of The System Unit 1. Bay 1. This bay can hold a 5.25-inch half-high drive, such as diskette, hard disk, tape, or CD-ROM drive. 2. Bay 2. This bay can hold a 5.25-inch half-high drive, such as diskette, hard disk, tape or CD-ROM drive.
  • Page 112 6. Bay 6. This bay can hold a 3.5-inch slim drive, such as a diskette or tape drive. (No external access) 7. Power Supply. Capable of providing at lease 200 watts of power to the system unit. 8. Adapter Card Slots. Eight openings for adapter cards. 9.

  • Page 113: Cover

    Cover • Disconnect the system unit power cord. • Release the lock that secures the cover at the back of the unit by pressing it toward the unlocked icon. • Slip your hand underside the front panel and pull on the handle to fully release the cover.

  • Page 114: Bays 1, 2, 3 (5.25-In. Internal /External Bays)

    Bays 1, 2, 3 (5.25-In. Internal /External Bays) • Disconnect any cable on the drive (note location of cables). • Remove the screws. • Pull out the drive. • Figure 4- 3 Bay 1 (5.25-In.) Repair Information...
  • Page 115 Note: To remove the front panel's drive bay cover • Hold on to the bay cover as shown in the illustration. • Gently pull outward until the drive bay cover snap from its place. Figure 4- 4 Remove the Bay Cover...
  • Page 116 Note: To reinstall the front panel’s drive bay cover: Before installing the drive bay cover, check the clippings on both side of the cover. You will notice that one is shorter than the other. The drive bay cover is designed so that it will only fit one way. The shorter clipping should go to the left while the longer clipping goes to the right.

  • Page 117: Bay 4 (3.5-In. Fdd Bay)

    Bay 4 (3.5-In. FDD Bay) • Disconnect the cables (note location of cables). • Press the lever and rotate outward. • Pull carefully and slowly as soon as the warning arrow appears. • The drive frame becomes free after the line behind the arrow appears. Remove the frame from the chassis.
  • Page 118 • Remove screws for drive Then you can pull the old drive out. Figure 4- 7 Remove the Screws • If upper and lower frame needs to be detached, please refer to figure 4-8. • Figure 4- 8 Detach Diskette Drive Frame Repair Information 4-11...
  • Page 119 Note: If you want to install another 3.5-inch drive, such as a hard disk drive, see the procedure in “Bay 5 (3.5-In. Internal Bay)” on page 4-14. Otherwise, proceed to following steps for re-install. • Attach the upper drive frame back to the lower drive frame and click it into place.
  • Page 120 • Re-attached the power and signal cables to the drive. Figure 4- 10 Reattached The Cables Repair Information 4-13...

  • Page 121: Bay 5 (3.5-In. Internal Bay)

    Bay 5 (3.5-In. Internal Bay) If another 3.5-inch drive need to be install, please follow these step. • Attach a 3.5-inch drive to the lower frame which has mentioned in bay-4. • Secure it with the appropriate screws. Figure 4- 11 Install another 3.5-inch drive •...

  • Page 122: Bay 6 (3.5-In. Internal Bay)

    Bay 6 (3.5-In. Internal Bay) • Disconnect any cables on the drive (Note location of cables). • Remove the screws • Slide out the hard disk drive. Figure 4- 12 Remove in Bay 6 Repair Information 4-15...
  • Page 123 When installing a drive in bay-6 • Position a hard disk drive over bay 6 such that the signal and power connectors face the front panel. • Secure the drive with the appropriate screws • Connect the drive cables Figure 4- 13 Reattach The Cables 4-16...

  • Page 124: Power Supply

    Power Supply • Disconnect any cables necessary for removal (Note location of cables). • Remove the power supply mounting screws. • Free and remove the power supply. Figure 4- 14 Power Supply Repair Information 4-17...

  • Page 125: Adapter Cards

    Adapter Cards Note: 1. Before removing an adapter card, note the location of the adapter card and any cables. When removing an adapter card, install the replacement card in the same slot as the one you removed. 2. If necessary, remove cards from the adjacent slots of the failed card.
  • Page 126 Note: Adapter Cards Install • Remove the screw that secures the adapter card slot cover. Then remove the slot cover. Figure 4- 16 Remove the slot covers Repair Information 4-19...
  • Page 127 • Align and insert the adapter card into the adapter card connector. • Secure the card with the original screw. Figure 4- 17 Install an Adapter Card Note: Reinstall adapter card. • Align the back panel slot plate of the add-on card with the exposed opening of intended slot.
  • Page 128 • Make sure the add-on card’s connector is seated in the slot such that the lower body of the card is flush with the top of the slot. • Secure add-on card to housing with original screw. Note: If you have not already done so, connect the cable or cables from the adapter card to the correct connection on the system board or CD- ROM drive.

  • Page 129: Riser Card

    Riser Card You need to remove the riser card to access the system board components or to service the main system board. To remove the riser card, you must first remove all the adapter cards from the riser card. If any of your cards have cable connections to the system board or one of your drives, disconnect the cables.
  • Page 130 Note: 1. When replacing the old riser card with a new one, make sure that you remove the GND stitch from the old one and reinsert it to the new one. Please refer to figure 4-18(encircle illustration) on how to reinsert the GND stitch. 2.

  • Page 131: Memory(Simm)

    Memory(SIMM) Attention: Memory modules are sensitive to static discharge. • Remove all adapter cards. • Remove riser card • Locate the two clips that hold the memory module in place. One clip holds the left edge of the module and the other holds the right edge. •...
  • Page 132 Note: Installing Memory Modules (SIMM) • Carefully slip a SIMM at a 45-degree angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket. Note: A SIMM fits only in one direction. If you slip in a SIMM but does not completely fit, you may have inserted it the wrong way.

  • Page 133: Processor Removal

    Processor Removal Notes: Determine which type of processor you are installing and make sure the jumpers are set correctly. And run the Setup Utility after installing a processor. Attention: Processors are sensitive to static discharge. • Remove adapter cards if applicable. •...
  • Page 134 Note: Processor Install • Insert the new CPU, making sure that the pin 1 of the CPU connects to pin 1 of the socket. • Pull down the handle to lock the CPU to the socket. • Place the CPU heat sink and fan over the CPU. Such that the securing latch is aligned with the CPU socket •...

  • Page 135: Rtc Lithium Battery

    RTC Lithium Battery Attention: Be careful when removing the battery. If the retaining clip is broken, the system board must be replaced. • Press the securing clip on the battery socket to release the battery. • Flip out the battery from the socket. Figure 4- 23 Remove the RTC Lithium Battery •...

  • Page 136: Indicator Led And Cable

    Indicator LED and Cable • Push in on the indicator LED and remove from the rear. • Disconnect the LED and cable from the system board. Figure 4- 24 LED Indicator Note: LED Cables and Power Switch Cable Install Please follow the steps below for installation instruction and refer to the diagram. •...
  • Page 137 • Fasten the cables around the core such that the core is within 20mm from the circular hole (diagram 4). • Fix the cables and core in place with a cable tie (diagram 5). • Cut off surplus cable tie (diagram 6). •...

  • Page 138: System Board

    System Board • Remove adapter cards. • Remove riser card. • Disconnect any cables necessary for removal. • Remove memory(SIMM) if applicable. • Remove processor. • Use a flat blade screw driver (you can use other instruments with the same features), gently push the BKT hook which stabilize the Riser Card until it loosen as shown in the following figure.
  • Page 139 Notes: System Board Install • Be certain to reinstall the processor, SIMMs, and in the new system board if applicable. • Before reinstallation, lay housing on its side. When reinstalling a new system board, push the board to the rear and place it over the front locating pin.

  • Page 140: Handling Esd-Sensitive Parts

    Handling ESD-Sensitive Parts Many products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage when you work with ESD-sensitive parts, observe the following instructions. Do these in addition to taking all the usual precautions, such as switching off the power and unplugging the power cord before removing adapter cards.

  • Page 141: Software Recovery Procedure

    Software Recovery Procedure The Recovery CD includes an install program that can be used to restore the original system software. To recover the original software on the hard disk drive, use the following procedures: 1. Insert the Recovery CD into the CD-ROM drive. 2.
  • Page 142 System Board Connector Pin Signals ............5-17 Monitor Port Signals................5-17 Parallel Port Signals................5-17 Serial Port Signals ................. 5-17 Mouse Port Signals................5-18 Keyboard Port Signals ................5-18 Diskette Cable Connector Signals ............5-19 Hard Disk Cable Connector Signals ............5-20 ©Copyright IBM Corp. 1997...

  • Page 143: System Board Layout

    System Board Layout Note: The blackened pin of a jumper represents pin 1. Figure 5- 1 System Board Jumper and Connector Locations...

  • Page 144: System Board Jumper Settings

    System Board Jumper Settings Table 5- 1 System Board Jumper Settings Jumper/Settings Function Onboard VGA Disabled Enabled BIOS Type 1-2* Standard BIOS for Aptiva Reserved Password Security 1-2* Check password Bypass password JP6** Cache Size 1-2* 256 KB 512 KB JP7** BIOS ROM Block ROM (2 Mbit)

  • Page 145: Cpu Type Jumper Settings

    CPU Type Jumper Settings Table 5- 2 CPU Type Jumper Descriptions Jumper/Settings Function CPU host bus speed 50MHz 60MHz 66MHz CPU voltage type Single voltage Dual voltage JP13 CPU voltage 2.8V 2.5V JP14 CPU voltage 3.5V 3.35V JP15, JP17 Host bus / CPU speed ratio 1-2, 1-2 2 / 3 2-3, 1-2...

  • Page 146: System Board Connect Or Functions

    Table 5- 3 CPU Type Jumper Settings JP13 JP14 JP15 JP17 Cyrix/IBM 6x86 PR120+ PR150+ PR166+ Cyrix/IBM 6x86L PR120+ PR150+ PR166+ System Board Connect or Functions Table 5-3 lists the different connectors on the system board and their respective functions.
  • Page 147 Table 5- 4 Connector Functions Connector Function Connect to… CN17 Power LED connector. Power LED Connect the white wire of power LED cable to pin-3, green wire to pin-5 by crossing pin-4. CN20 HDD LED connector HDD LED Either connect the red wire of HDD LED cable to pin-1, white wire to pin-2, then leave pin-3 and pin-4 as non-connected;...

  • Page 148: Power Supply Cable Connector Specifications

    Power Supply Cable Connector Specifications Refer to the following figures when checking for voltages on power supply cable connectors. When checking voltages, the power supply fan must be running. To power-on the power supply without using the on/off switch, use a screwdriver or other tool to short the connector CN21 (with the switch cable plug disconnected from the connector on the system board).
  • Page 149 Figure 5- 4 3.5-In. Diskette Drive Power Cable Connector Figure 5- 5 Software Shutdown Auxiliary Control Cable...

  • Page 150: Audio-I/O Card Layout

    Audio-I/O Card Layout Figure 5- 6 Audio-I/O Card Layout Audio-I/O Card Connector Functions Table 5- 5 Audio-I/O Card Connector Functions Location Function Connector to… Game / Midi port Joystick Speaker-out port Speaker Line-in port Sound resource Microphone-in port Microphone Audio I/O cable interface System board CN4 Wave table signal interface System board CN10...

  • Page 151: Factory-Installed Fax/Modem Card Layout

    Factory-Installed Fax/Modem Card Layout Figure 5- 7 Factory-Installed Fax/Modem Card Layout Factory-Installed Fax/Modem Card Connector Functions Note: There are two types of fax/modem card for Canada and Germany geography though they have the same board layout. Table 5- 6 Factory-Installed Fax/Modem Card Connector...

  • Page 152: Hard Disk Drive

    Hard Disk Drive Figure 5- 8 3.5” Hard Disk Jumper Settings Layout 3.5” Hard Disk Drive Jumper Settings The configuration of the following four jumpers controls the drive’s mode of operation: • DS – Drive Select • CS/ SP– Cable Select / Slave Present Table 5-7 3.5”...

  • Page 153: 5.25" Hard Disk Drive Jumper Settings

    Figure 5- 9 5.25” Hard Disk Jumper Settings Layout 5.25” Hard Disk Drive Jumper Settings The configuration of the following four jumpers controls the drive’s mode of operation: • DS – Drive Select • CS/ SP–Cable Select / Slave Present •...

  • Page 154: Cd-Rom Drive

    CD-ROM Drive CABLE SELECT DIGITAL SLAVE IDE INTERFACE DC INPUT AUDIO MASTER AUDIO C S M R G G L S L A Figure 5- 10 CD-ROM Rear Panel CD-ROM Drive Connector Features Note: CD-ROM drives may come with no item 5 and 6 (digital audio output and testing jumper) connectors.

  • Page 155: Cd-Rom Emergency-Exit Option <1

    CD-ROM Emergency-exit Option <1> Figure 5- 11 CD-ROM Front Panel with Emergency Hole View If for any reason the tray does not eject automatically, insert and press an eject- bar inside the emergency eject hole to manually eject the tray. A straightened paper clip with a diameter of 1.2 mm (typical) can be used as an eject-bar.
  • Page 156 Parts/Test Point Locations 5-15...

  • Page 157: Simm Configurations

    SIMM Configurations Table 5- 11 SIMM Configurations Total SIMM-1 SIMM-2 SIMM-3 SIMM-4 memory 16MB 16MB 16MB 24MB 24MB 32MB 16MB 16MB 32MB 16MB 16MB 32MB 16MB 16MB 40MB 16MB 16MB 40MB 16MB 16MB 48MB 16MB 16MB 48MB 16MB 16MB 16MB 16MB 64MB 32MB...

  • Page 158: System Board Connector Pin Signals

    System Board Connector Pin Signals Monitor Port Signals Signal Name Signal Name Red Video +5 V dc Green Video Synch Ground Blue Video Monitor ID Bit 0 Monitor ID Bit 2 Synch Ground Horizontal Synch Red Ground Vertical Synch Green Ground Blue Ground Parallel Port Signals Signal Name...

  • Page 159: Mouse Port Signals

    Data Carrier Detect Data Set Ready Receive Data Request To Send Transmit Data Clear To Send Data Terminal Ring Indicator Ready Signal Ground Mouse Port Signals Signal Name Signal Name Mouse Data +5 V dc Power No Connection Mouse Clock Ground Power No Connection...

  • Page 160: Diskette Cable Connector Signals

    Diskette Cable Connector Signals Signal Name Signal Name Ground Direction Density Select Ground No Connection Step No Connection Ground Ground Write Data No Connection Ground Ground Write Enable Index Ground Ground Track 0 Motor Enable 0 Ground Ground Write Protect Drive Select 1 Ground Ground...

  • Page 161: Hard Disk Cable Connector Signals

    Hard Disk Cable Connector Signals Signal Name Signal Name Host Reset No Connection Ground Ground Host Data 7 Host IOW Host Data 8 Ground Power Host Data 6 Host IOR Host Data 9 Ground Power Host Data 5 I/O Channel Ready Host Data 10 No Connection...

  • Page 162: Safety Inspecion Guide

    Safety Inspection Guide General Guidelines..................6-2 ©Copyright IBM Corp. 1997...

  • Page 163: General Guidelines

    If any unsafe conditions are present, you must find out how serious the hazard is and if you can continue before you correct the hazard. All current IBM Aptiva service supplements outlining feature/model changes, along with the machine history, should be reviewed.

  • Page 164: Parts Catalog

    Assembly 3: Diskette, CD-ROM Drive............7-5 Assembly 4: Hard Disk Drives, Audio-I/O Board and Fax / Modem Card ..7-7 Assembly 5: Monitor and Power Cord ............7-11 Assembly 6: Keyboard and Mouse.............. 7-12 Assembly 7: Software .................. 7-13 ©Copyright IBM Corp. 1997...

  • Page 165: Assembly 1: System Unit - Exterior

    Assembly 1: System Unit - Exterior Asm-Index FRU Number Description 01K4253 Front Bezel 01K4199 Top Cover 01K4262 Front Bezel Mounting Screws 01K4215 5.25-in. Bay Blank Panel...

  • Page 166: Assembly 2: System Unit - Interior

    Assembly 2: System Unit - Interior Asm-Index FRU Number Description 01K4248 Assembly Lower Case 01K4254 Assembly Wire LED 01K4213 Mounting Purse Lock 01K4192 Core 2-NS 01K4207 Cable Tie 2-NS 01K4204 3.5-in. Drive Spring 01K4217 Rubber 01K4210 Hook (for system board, lower) 01K4211 Hook (for system board, upper) 01K4203...
  • Page 167 Asm-Index FRU Number Description 2-15 01K4219 Card Guide 2-16 01K4206 Plate GND 2-17 01K4239 System Board 2-18 01K4184 Pentium 120 MHz Processor 2-18 01K4185 Pentium 133 MHz Processor 2-18 01K4187 Pentium 150 MHz Processor 2-18 01K4186 Pentium 166 MHz Processor 2-18 03K0345 Pentium 200 MHz Processor...

  • Page 168: Assembly 3: Diskette, Cd-Rom Drive

    Assembly 3: Diskette, CD-ROM Drive Parts Catalog...
  • Page 169 Asm-Index FRU Number Description 01K4242 Assembly 1.44MB Diskette Drive 01K4214 3.5-in. 1.44MB Diskette Drive Knob 01K4229 Diskette Drive Cable - 34P 4C 675MM 01K4201 3.5-in. Drive Holder- upper 01K4202 3.5-in. Drive Holder- lower 01K4267 CD-ROM (8X)- API 01K4268 CD-ROM (12X)- AO 03K0341 CD-ROM (16X)-AO 03K0342...

  • Page 170: Assembly 4: Hard Disk Drives, Audio-I/O Board And Fax / Modem Card

    Assembly 4: Hard Disk Drives, Audio-I/O Board and Fax / Modem Card Parts Catalog...
  • Page 172 Asm-Index FRU Number Description 03K0330 2.1GB Hard Disk Drive (Quantum, 5.25”) 02K2263 4.3GB Hard Disk Drive (Quantum, 5.25”) 03K0322 1.2GB Hard Disk Drive (Seagate) 03K0323 1.7GB Hard Disk Drive (Seagate) 03K0324 2.1GB Hard Disk Drive (Seagate) 03K0325 2.5GB Hard Disk Drive (Seagate) 03K0326 3.2GB Hard Disk Drive (Seagate) 01K4224...
  • Page 173 Asm-Index FRU Number Description 03K0320 Modem Card (FR) w/o Phone Cord 03K0321 Modem Card (UK) w/o Phone Cord 03K0331 Modem Card (ND) w/o Phone Cord 03K0332 Modem Card (SG) w/o Phone Cord 03K0333 Modem Card (NO) w/o Phone Cord 03K0335 Modem Card (SU) w/o Phone Cord 03K0336 Modem Card (DK) w/o Phone Cord...

  • Page 174: Assembly 5: Monitor And Power Cord

    Assembly 5: Monitor and Power Cord Asm-index FRU Number Description 01K4269 Monitor 14”(13.1” viewable image size, Tilburg,76H6981-412) 06J7898 Monitor 14”(13.1” viewable image size, Toronto,76H6981-411) 01K4270 Monitor 15”(13.6” viewable image size, Tilburg,76H6984-412) 06J7899 Monitor-15”(13.6” viewable image size, Toronto,76H6984-411) 01K4255 Monitor Stand Power Cord for Monitor and System Unit 5-NS...

  • Page 175: Assembly 6: Keyboard And Mouse

    Assembly 6: Keyboard and Mouse Asm-Index FRU Number Description 07H0665 Keyboard-104 (CA-EN) 07H0667 Keyboard-104 (CA-FR) 07H0680 Keyboard-105 (FR) 07H0681 Keyboard-105 (GR) 07H0701 Keyboard-105 (UK) 07H0679 Keyboard (Netherlands) 07H0698 Keyboard (Switzerland-Fr/Ge) 07H0697 Keyboard (Sweden/Finland) 07H0688 Keyboard (Norwegian) 07H0678 Keyboard (Danish) 01K4263 Mouse 7-12...

  • Page 176: Assembly 7: Software

    Assembly 7: Software Asm-Index FRU Number Description Recovery (CA) Recovery (UK) Recovery (FR) Recovery (CA-FR) Recovery (GR) 01K4275 Diagnostic Diskette Parts Catalog 7-13...
  • Page 177 7-14...

  • Page 178: Appendix A. Part Number Index

    01K4202 01K4238 2-22 01K4203 01K4239 2-17 01K4204 2-NS 01K4240 01K4205 2-14 01K4242 01K4206 2-16 01K4247 2-26 01K4207 2-NS 01K4248 01K4208 2-12 01K4253 01K4210 01K4254 01K4211 01K4255 7-11 01K4212 2-13 01K4256 2-29 01K4213 01K4257 2-NS 01K4214 01K4258 ©Copyright IBM Corp. 1997...
  • Page 179 FRU Number Asm- Page FRU Number Asm- Page Index Index 01K4259 2-NS 03K0329 2-NS 01K4259 03K0330 01K4260 03K0331 7-10 01K4261 2-NS 03K0332 7-10 01K4262 03K0333 7-10 01K4263 7-12 03K0335 7-10 01K4264 2-19 03K0336 7-10 01K4267 03K0337 7-10 01K4268 03K0340 7-10 01K4269 7-11 03K0341...

  • Page 180: Appendix B. Oneline Support Information

    Prodigy Service, America Online, and through the IBM support forums on CompuServe. IBM online support areas on all of the services can assist with your technical questions. These areas offer message boards monitored by IBM technicians, databases of computer-related solutions, and file libraries.
  • Page 181 To reach the IBM Online HelpCenter on Prodigy, use the jumpword: IBM. For information about Prodigy, please call (800) 776-3449 (U.S. and Canada only). You can reach the IBM Online HelpCenter on America Online using keyword: IBM Connection. For information about America Online, please call (800) 827-6364 (U.S.

  • Page 182: Appendix C. Model/Monitor Configurations And Fru Part Numbers

    Only factory-installed part are listed. If the machine you are serving has Service Level A on the label, but you cannot find it listed in this appendix, call your local IBM Aptiva Servicer Bulletin Board for updated model information. ©Copyright IBM Corp. 1997...
  • Page 183 Model/Monitor Configurations and FRU Parts Number for Canada Geography---(1) Model Country/ Canada- Canada- Canada- Canada- Canada- Language English French English English English System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4274 01K4274 01K4274 01K4186 Memory 01K4237 01K4237 01K4236/ 01K4236/ 01K4237 01K4237 01K4237...
  • Page 184 Model/Monitor Configurations and FRU Parts Number for Canada Geography---(2) Model Country/ Canada- Canada- Canada- Canada- Canada- Language French English English English French System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4186 03K0346 03K0346 01K4186 01K4186 Memory 01K4237 01K4236/ 01K4236/ 01K4237 01K4237 01K4237 01K4237...
  • Page 185 Model/Monitor Configurations and FRU Parts Number for Canada Geography---(3) Model Country/ Canada- Canada- Canada- Language English English English System 01K4239 01K4239 01K4239 Board Processor 03K0346 03K0346 03K0347 Memory 03K0343 03K0343 01K4237/ 03K0343 Hard Drive 03K0326 03K0326 03K0319 Monitor 06J7899 06J7899 06J7899 CD-ROM 03K0341...
  • Page 186 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(1) Model Country/ French French French German Language System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4185 01K4273 01K4274 01K4273 01K4273 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0323 03K0323 03K0324 03K0323 03K0323 Monitor...
  • Page 187 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(2) Model Country/ French German Austria Language System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4273 01K4274 01K4274 01K4274 01K4274 Memory 01K4237 01K4237 03K0343 01K4237 01K4237 Hard Drive 03K0323 03K0324 03K0323 03K0324 03K0324 Monitor 01K4269...
  • Page 188 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(3) Model Country/ German French French German Language System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4186 01K4186 01K4186 01K4186 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0324 03K0324 03K0324 03K0324 03K0324 Monitor...
  • Page 189 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(4) Model Country/ German French German Denmark Language System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4186 01K4273 01K4273 01K4273 01K4273 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0324 03K0330 03K0330 03K0330 03K0330 Monitor...
  • Page 190 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(5) Model Country/ Nether- Norway Finland Sweden Swiss- Language lands German System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4273 01K4273 01K4273 01K4273 01K4273 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0330 03K0330 03K0330...
  • Page 191 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(6) Model Country/ Swiss- Austria French German Language French System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4273 01K4273 01K4274 01K4274 01K4274 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0330 03K0330 03K0330 03K0330 03K0330...
  • Page 192 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(7) Model Country/ Denmark Nether- Norway Finland Sweden Language lands System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4274 01K4274 01K4274 01K4274 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0330 03K0330 03K0330 03K0330...
  • Page 193 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(8) Model Country/ Swiss- Swiss- Austria French Language German French System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4274 01K4274 01K4274 01K4274 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0330 03K0330 03K0330 03K0325...
  • Page 194 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(9) Model Country/ German Denmark Nether- Norway Finland Language lands System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4274 01K4274 01K4274 01K4274 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325 03K0325...
  • Page 195 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(10) Model Country/ Sweden Swiss- Swiss- Austria Language German French System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4274 01K4274 01K4274 01K4186 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325 03K0325...
  • Page 196 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(11) Model Country/ French German Denmark Nether- Norway Language lands System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4186 01K4186 01K4186 01K4186 01K4186 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325 03K0325...
  • Page 197 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(12) Model Country/ Finland Sweden Swiss- Swiss- Austria Language German French System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4186 01K4186 01K4186 01K4186 01K4186 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325...
  • Page 198 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(13) Model Country/ French German Denmark Nether- Language lands System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 03K0345 03K0345 03K0345 03K0345 03K0345 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325...
  • Page 199 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(14) Model Country/ Norway Finland Sweden Swiss- Swiss- Language German French System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 03K0345 03K0345 03K0345 03K0345 03K0345 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325...
  • Page 200 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(15) Model Country/ Austria French German Denmark Language System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 03K0345 01K4186 01K4186 01K4186 01K4186 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325 Monitor...
  • Page 201 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(16) Model Country/ Nether- Norway Finland Sweden Swiss- Language lands German System 01K4239 01K4239 01K4239 01K4239 01K4239 Board Processor 01K4186 01K4186 01K4186 01K4186 01K4186 Memory 01K4237 01K4237 01K4237 01K4237 01K4237 Hard Drive 03K0325 03K0325 03K0325...
  • Page 202 Model/Monitor Configurations and FRU Parts Number for EMEA Geography---(17) Model Country/ Swiss- Austria Sweden Language Finland System 01K4239 01K4239 01K4239 Board Processor 01K4186 01K4186 03K0346 Memory 01K4237 01K4237 03K0343 Hard Drive 03K0325 03K0325 03K0330 Monitor 01K4270 01K4270 01K4270 CD-ROM 03K0341 03K0341 03K0341 Audio I/O...
  • Page 203 Model/Monitor Configurations and FRU Parts Number for Netherlands Geography Model Country/ Nether- Nether- Nether- Language lands lands lands System 01K4239 01K4239 01K4239 Board Processor 01K4274 01K4274 01K4186 Memory 01K4237 01K4237 01K4237 Hard Drive 03K0330 03K0330 03K0330 Monitor 01K4269 01K4270 01K4270 CD-ROM 01K4267 01K4267...
  • Page 204 Model/Monitor Configurations and FRU Parts Number for USA Model Country/ Language System 01K4239 Board Processor 01K4274 Memory 01K4237 Hard Drive 03K0330 Monitor 06J7898 CD-ROM 03K0341 Audio I/O 03K0318 Board Power 01K4247 Supply Fax/ 01K4234 Modem Model/Monitor Configurations and FRU Part Numbers C-23...
  • Page 205 C-24...
  • Page 206 Printed in Ireland International Business Machines Corporation Old Orchard Road, Armonk, New York 10504 Part Number: 14J0080 Form Number: 05/97...

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