Troubleshooting Chart - Alesis ANDROMEDA A6 Reference Manual

Appendix C: Troubleshooting
T
ROUBLESHOOTING
If you experience problems while operating your Andromeda A6, please use the
following table to check for possible causes and solutions before contacting Alesis
customer service for assistance. Some of them may seem rather obvious, but you'd be
amazed at how easy it can be to overlook the basics.
SYMPTOM
The display does not light
up when the
is turned on.
No sound.
Voices are out of tune with
each other.
Unit responding strangely
on all programs.
Unit not responding to
MIDI input.
270
C
HART
No power.
switch
ON/OFF
Volume is turned down.
MIDI Volume on master
controller is set to 0.
Output has been
switched to AUX or OFF.
Set to MIDI (local
keyboard off) mode in
the Global menu.
Voices are turned off.
Temperature changes
after power-up affecting
analog circuits.
Software glitch in
memory.
Wrong MIDI channel
being received.
Reception of MIDI
Program Change, CC,
SysEx, or other types of
messages turned off.
Set to LOCAL mode.
CAUSE
Check that the power cable
is plugged in properly.
Raise the
LEVEL
if one is being used.
Check MIDI Volume level
on master MIDI device.
Press OUTPUT switch on
right side until MAIN LED
is lit.
Set to LOCAL or LOCMID
on the GLOBAL/MIDI
page, MODE parameter.
Press
VOXMON page, and turn
the voices back on using
the Mix Channel Select
keys.
Press AUTO TUNE twice.
Then, enable Background
Tuning and Temperature
Tuning (see "The Auto
Tune Display" above).
Reinitialize Global
parameters by turning unit
on while holding Soft
Button 4.
Set MIDI channel using
GLOBAL/KEYBD page.
Or, if a Mix, make sure the
Channel is enabled (green
LED on) and is set to the
right MIDI channel on the
MIX/PROG page.
Turn them on using the
GLOBAL/MIDI and CC
MAP pages.
Set to MIDI or LOCMID on
the GLOBAL/MIDI page,
MODE parameter.
A A6 R
NDROMEDA
SOLUTION
pot,
VOLUME
pot or volume pedal
, go to the
GLOBAL
M
EFERENCE ANUAL