Kyocera TASKalfa 7002i Service Manual page 1435

Step Check description
5 Checking the settings
6 Uninstalling the security
software or setting the
exception
(17)Print output is unavailable due to the network factor
The main unit IP address is changed.
Step Check description
1 Restarting up
2 Checking the cable
3 Restarting up
4 Checking the settings
5 Checking the settings
Assumed cause
The printer port IP
address, the SNMP of the
printer driver, or the bi-
directional support is not
properly set.
The restriction of the secu-
rity software causes the
phenomenon.
Assumed cause
There is trouble in the net-
work.
The connector is not prop-
erly connected.
The main unit does not
start up properly.
IP address was changed.
The static IP Address is
not set in the System
Menu
7-575
Measures
The port settings in the
printer properties at the PC
are incorrect.
Check if the printer is avail-
able by uninstalling the secu-
rity software. Or, set the
exception setting.
Measures
Check if a problem occurs
with output from all PCs on
the network and restart up
hub or router.
Check if there is problem with
the cable connection on the
network.
If the operation panel or the
buttons are not active, turn
the power switch and the
main power switch off. After
5s passes, turn the main
power switch and the power
switch on.
Check if the main unit IP
Address indicated in the sta-
tus page is the same as the
IP Address in the [Port] tab of
[Printer Properties] at the PC.
If not, correct the IP address
at the PC
Set the static IP Address in
the System Menu
2WA/2NJ/2RK
Reference
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Reference
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