Kyocera TASKalfa 7002i Service Manual page 1434

Step Check description
3 Checking the settings
4 Checking the IP address
5 Checking the IP address
6 Checking the settings
7 Restarting up
(16)Print output is unavailable due to the network factor
Only one PC can not print among those installed. No error is indicated but print jobs are suspended. [Condi-
tion] • PC OS: Windows7 • File: Test Page • Connection: Wireless LAN
Step Check description
1 Restarting up
2 Checking the cable
3 Checking the IP address
4 Checking the network
Assumed cause
The application is not prop-
erly set.
The IP address is not prop-
erly set.
The IP address is not prop-
erly set.
The port settings in the
printer properties at the PC
are incorrect.
The main unit does not
start up properly.
Assumed cause
The main unit or the PC
does not properly start up.
The connector is not prop-
erly connected.
The IP address is not prop-
erly set.
There is trouble in the net-
work.
7-574
Measures
Check if the other Excel /
Word data can be output and
change the setting of the
application.
Check if the main unit IP
Address indicated in the sta-
tus page is the same as the
IP Address in the [Port] tab of
[Printer Properties] at the PC.
If not, correct the IP address
at the PC
Check if communication via
command center or PING is
available with IP address set
up. Set up IP address again
and restart the main unit if
necessary.
Remove the checks at the
dual-directional support and
the SNMP status in the [Port]
tab of the printer properties in
a PC. Then, restart up the
main unit and the PC.
Check if the test print is out-
put after the printer is ready,
and restart up the main unit.
Measures
Restart up the main unit or
the PC.
Check the cable connection
(Check if the network con-
nection is available.)
Check if the ID address is
properly set, and correct it if
incorrect.
Check if access via com-
mand center or PING is avail-
able and then check the hub
or router.
2WA/2NJ/2RK
Reference
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Reference
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